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Cross-docking is most closely related to __________.


A) efficient supply chains
B) intermodal transportation
C) responsive supply chains
D) reverse logistics
E) exclusive distribution

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Franchising is one form of a(n) __________.


A) corporate vertical marketing system
B) horizontal marketing system
C) administered vertical marketing system
D) wholesaler-sponsored voluntary system
E) contractual vertical marketing system

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All of the following are buyer requirements for choosing a marketing channel EXCEPT:


A) pre- or postsale services.
B) convenience.
C) variety.
D) profitability.
E) information.

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Several artists in Charleston,South Carolina,have created an arrangement to sell their paintings.They have set up an art gallery in downtown Charleston so tourists and art lovers can look at their paintings and buy the ones they like.Each artist takes a turn acting as the sales clerk at the gallery.In terms of the marketing channel,the artist who is on duty in the gallery is acting as a(n) __________.


A) ultimate consumer
B) manufacturer
C) wholesaler
D) retailer
E) distributor

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Which type of distribution lies between the two distribution extremes and means that a firm selects a few retail outlets in a specific geographical area to carry its products?


A) intensive distribution
B) extensive distribution
C) exclusive distribution
D) selective distribution
E) concentrated distribution

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Extending credit to customers would be an example of a __________ function.


A) transactional
B) logistical
C) facilitating
D) buying
E) risk taking

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Walmart is a channel captain because of its strong image,number of outlets,and purchasing volume.The source of Walmart's power is its


A) economic influence.
B) expertise.
C) identification with a particular channel member.
D) legitimate rights through contracts.
E) political connections.

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Which of the following statements describes the difference between a corporate vertical marketing system and an administered vertical marketing system?


A) Administered vertical marketing systems gain power through ownership while corporate vertical marketing systems gain power through contractual agreement.
B) Administered vertical marketing systems gain power through the size and influence of one channel member and through ownership,rather than through contractual arrangement.
C) Administered vertical marketing systems gain power through contractual agreements and ownership rather than through size.
D) Administered vertical marketing systems are usually larger and more profitable than corporate vertical marketing systems.
E) Administered vertical marketing systems achieve coordination at successive stages of production and distribution by the size and influence of one channel member rather than through ownership.

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  Figure 12-4 -Figure 12-4 above depicts the four most common marketing channels for business products and services.Channel  A  would be an appropriate marketing channel for __________. A) Boeing aircraft B) Caterpillar lift trucks C) John Deer tractors D) Western Fence fencing systems E) Marathon electrical motors Figure 12-4 -Figure 12-4 above depicts the four most common marketing channels for business products and services.Channel "A" would be an appropriate marketing channel for __________.


A) Boeing aircraft
B) Caterpillar lift trucks
C) John Deer tractors
D) Western Fence fencing systems
E) Marathon electrical motors

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__________ is any intermediary between a manufacturer and end-user markets.


A) agent
B) wholesaler
C) retailer
D) middleman
E) broker

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Which type of distribution density does Piaget use when the maker of fine jewelry and watches distributes its products through a single retailers in select cities in the United States?


A) exclusive distribution
B) intensive distribution
C) extensive distribution
D) selective distribution
E) private label distribution

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In the automobile industry,the supply chain manager is responsible for translating __________ into actual orders and arranging for delivery dates.


A) marketing goals
B) customer requirements
C) marketing information
D) production requirements
E) company goals

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A marketing channel intermediary that purchases merchandise for resale at retail outlets would be engaging in a(n) __________ function.


A) transactional
B) logistical
C) facilitating
D) risk taking
E) assorting

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In choosing the appropriate marketing channel,a firm should consider the interests that buyers might want fulfilled.These interests fall into four broad categories: (1) information; (2) convenience; (3) __________; and (4) pre- or postsale services.


A) availability
B) quality
C) variety
D) brand name recognition
E) adaptability

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When Callaway opened its "online" store,it wanted to be very careful not to ruin the good relationship it had with its loyal trade partners.To make sure this did not happen,Callaway


A) offered its retail partners greater trade allowances.
B) offered its retail partners Callaway stock options.
C) had one of its retail stores get the credit for an online sale and fulfill the order.
D) offered incentives for retailers if they encouraged their store customers to shop online.
E) discounted merchandise in retail outlets but not online.

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There are four popular types of franchising: (1) manufacturer-sponsored retail franchise systems,(2) __________; (3) service-sponsored retail franchise systems; and (4) service-sponsored franchise systems.


A) service-sponsored retail franchise systems
B) manufacturer-sponsored wholesale franchise systems
C) horizontal-marketing franchise systems
D) contractual-sponsored franchise systems
E) customer-oriented franchise systems

Correct Answer

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  Figure 12-2 -Intermediaries perform three basic functions.According to Figure 12-2 above, A  represents a(n) __________. A) middleman function B) logistical function C) facilitating function D) operational function E) transactional function Figure 12-2 -Intermediaries perform three basic functions.According to Figure 12-2 above,"A" represents a(n) __________.


A) middleman function
B) logistical function
C) facilitating function
D) operational function
E) transactional function

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An even more imprecise term than distributor,__________ can mean the same as retailer,wholesaler and more.


A) broker
B) retailer
C) agent
D) dealer
E) wholesaler

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An administered vertical marketing system refers to a marketing system


A) that achieves coordination at successive stages of production and distribution by contractual agreements between channel members.
B) that achieves coordination at successive stages of production and distribution by cooperation and consensus among all members of the marketing chain.
C) that achieves coordination at successive stages of production and distribution by the size and influence of one channel member rather than through ownership.
D) where a channel member (producer,wholesaler,or retailer) is elected to coordinate,direct,and support all other channel members.
E) that is run and coordinated completely outside the traditional chain of distribution by a firm that specializes in that industry's specific logistics needs.

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Customers currently link to Cisco's website to configure,price,and order its networking equipment.Cisco then sends orders back out across the Internet to producers and assemblers including Celestica,Flextronics,Jabil,and Solectron.Products are built and tested to Cisco's standards,sometimes with procedures run remotely by Cisco.Most items are then drop-shipped to buyers,untouched by Cisco's employees.This is a description of Cisco's


A) virtual logistics.
B) supply chain.
C) electronic data interchange.
D) strategic information alliance.
E) product-specific delivery system.

Correct Answer

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