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Exam 16: Organizational Culture

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Question 21

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When you start to accept the differences between your expectations and the reality of the organization, you move into the ________ stage of socialization.

A) metamorphosis
B) post-encounter
C) prearrival
D) acceptance
E) post-arrival

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Question 22

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You are new to an organization and do not really know what to expect about the socialization process. You recently received your MBA and have an undergraduate degree in computer science. Your new firm is a software development company with an emphasis in the healthcare industry. Your hiring process included campus interviews, a daylong trip for an interview at the company, an offer phone call and letter, and some promotional material sent via the mail. When you arrive for your first day at work, you spend half a day in an orientation session that is conducted by the human resources department, where you complete paperwork and receive a company handbook. Then you spend the rest of the day with your supervisor, who gives you a tour, introduces you to your co-workers, and explains your first project. After that, you begin working and getting to know the others in the company. You find that in most respects, your experience fits your expectations, but in some ways you are surprised by realities that you hadn't expected. None of these surprises is too difficult to accept, so you eventually begin to feel at home and happy with your new job. -Your first day at work is a part of the ________ stage of socialization.

A) prearrival
B) encounter
C) metamorphosis
D) post-encounter
E) orientation

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Question 23

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What are the various ways in which the organizational culture can be transmitted to the employees?

Formal socialization involves putting the new employee directly into the job, with little or no special attention.

Top management has a major impact on the organization's culture by ________.

Describe the characteristics of a strong culture.

An organizational culture that encourages its managers to engage in severe competition and discourages them from taking risks and innovating, is most likely to shape high ethical standards among its members.

A positive organizational culture emphasizes ________.

________ socialization tries to strip away certain characteristics of the recruit.

Rogue Vogue Corp. is an apparel company. To keep up with the latest changes in the fashion industry, the company has to come up with innovative designs and follow strict timelines. The culture of the company values aggressiveness, innovation, and risk taking. The members of the organization accept these cultural values. They know exactly what is expected of them and these expectations go a long way in shaping their behavior. In addition to this, the culture of the marketing department is outcome oriented and the finance department emphasizes attention to detail. -The organizational culture of Rogue Vogue Corp. is an example of a(n) ________.

Larry has an employee who is amazing at clearly seeing rules and enforcing them. He has recently promoted her to the lead position in quality assurance. Which method of creating a positive organizational culture is Larry utilizing?

By the end of the ________ stage of socialization, the new members internalize and accept the norms of the organization and their work group, are confident in their competence, and feel trusted and valued by their peers.

Which of the following is most likely to result from a strong organizational culture?

Patricia is a team leader. When looking at an e-mail from one of her team members, Patricia noticed that the e-mail was sent at nine-thirty in the evening. The next day she personally went to the employee's cubicle and told him how much she appreciated him staying late to get the project to the client on time. Which aspect of creating a positive organizational culture is Patricia utilizing?

Provide examples of how an ethical culture can be transmitted through stories, rituals, and material symbols?

Culture facilitates commitment to something larger than individual self-interest.

Compare and contrast an ethical organizational culture and a positive organizational culture. How are they similar and different?

How can U.S. managers be culturally sensitive?

The ________ process helps candidates learn about the organization, and if employees perceive a conflict between their values and those of the organization, they can remove themselves from the applicant pool.

Explain the difference between investiture socialization and divestiture socialization.