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What is workplace spirituality?

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Workplace spirituality recognizes that p...

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Explain how an institutionalized culture can be a barrier to diversity. Describe how an organization could utilize the three forces at play in sustaining a culture to help create a diverse workforce.

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By limiting the range of acceptable valu...

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Which of the following terms refers to the recognition that people have an inner life that nourishes and is nourished by meaningful work that takes place in the context of community?


A) dominant culture
B) outcome orientation
C) workplace spirituality
D) subculture
E) fundamental mechanism

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The encounter stage of the socialization process consists of the period of learning that occurs before a new employee joins an organization.

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Apprenticeship is an example of ________ socialization.


A) divestiture
B) investiture
C) variable
D) serial
E) informal

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________ typically contain narratives about the organization's founders, rule breaking, or reactions to past mistakes.


A) Material symbols
B) Stories
C) Rituals
D) Organizational charts
E) Corporate chants

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________ refers to the shared perceptions organizational members have about their organization and work environment.


A) Groupthink
B) Microcosm
C) Organizational apprehension
D) Organizational climate
E) Institutionalization

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Identify the correct order of stages in the socialization process.


A) prearrival, arrival, post-arrival
B) encounter, metamorphosis, post-encounter
C) metamorphosis, preencounter, arrival
D) prearrival, arrival, evaluation
E) prearrival, encounter, metamorphosis

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What can management do to create a more ethical culture within an organization?

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To create a more ethical culture, manage...

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A positive organizational culture emphasizes building on employee strengths, rewards more than it punishes, and emphasizes individual vitality and growth.

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During the metamorphosis stage of the socialization process, a new employee compares her expectations about the job, co-workers, the boss, and the organization in general with the reality in the organization.

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Workplace spirituality recognizes that people have an inner life that nourishes and is nourished by meaningful work in the context of community.

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Which of the following statements is true regarding the functions of culture in an organization?


A) It reduces distinctions between one organization and others.
B) It reduces the stability of the organizational system.
C) It does not affect employees' attitudes and behavior.
D) It conveys a sense of identity for organization members.
E) It hinders the generation of commitment to something larger than individual self-interest among employees.

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Liz is the lead editor for a small, city newspaper. One of her advertising sales representatives is pulling in a lot of restaurant clients. Liz realizes that the representative is quite knowledgeable about food and speaks quite elegantly when describing different dishes. She has begun discussing with the representative the possibility of collaborating with a writer to include a weekly restaurant review, which includes the representative on the byline. After the first couple of reviews, the representative is able to increase ad sizes and sales. He is very happy with his new job diversification. Which aspect of creating a positive organizational culture is Liz utilizing?


A) using narrow spans of control
B) emphasizing individual vitality and growth
C) rewarding more than punishing
D) building on organization strengths
E) creating loose management oversight

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When you begin to notice things that are not as you expected, you are in the ________ stage of socialization.


A) prearrival
B) encounter
C) metamorphosis
D) post-arrival
E) orientation

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Alcoa headquarters has few individual offices, even for senior executives. The space is essentially made up of cubicles, common areas, and meeting rooms. This informality conveys to employees that Alcoa values ________.


A) equality
B) rigidity
C) competitiveness
D) formalization
E) autocracy

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Company chants are used to ________.


A) transmit company culture to employees
B) update employees regarding performance of the company
C) inform employees about changes in rules and policies
D) inform employees about latest technologies
E) communicate company strategies to the employees

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Material symbols convey to employees the degree of egalitarianism that is desired by top management.

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Compare and contrast dominant culture and subculture.

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Organizational culture represents a comm...

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________ is a process that helps new employees adapt to the prevailing organizational culture.


A) Formalization
B) Satisficing
C) Socialization
D) Social loafing
E) Reciprocal interdependence

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