A) People will allow you at least a minute before deciding if they want to hear more.
B) People will listen to your entire pitch before forming an opinion.
C) You will have between 7 and 20 seconds to create a good first impression.
D) You will have one-tenth of a second.
Correct Answer
verified
Multiple Choice
A) its price advantage
B) how it meets customer needs
C) its basic functions
D) its novelty
Correct Answer
verified
Multiple Choice
A) It would be easier for consumers to remember.
B) It would leave it to the consumer to fill in the blank.
C) It would force the product to represent one singular goal.
D) It would encourage linkage between the company and its service.
Correct Answer
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Multiple Choice
A) a greater focus on solutions and providing information
B) cost reduction
C) a need for an updated,technology-oriented approach to marketing
D) an emphasis on place,price,and promotion
Correct Answer
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True/False
Correct Answer
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True/False
Correct Answer
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Multiple Choice
A) Stephen receives a complaint from a customer about the lack of heat in the BBQ sauce.
B) Stephen notices several Facebook postings that describe his restaurant as "a good family restaurant" and "a perfect end to a day of shopping."
C) Stephen notices several Facebook postings that describe his restaurant as good but a bit pricey.
D) Stephen notices that many calls are coming in asking for directions to his location.
Correct Answer
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Essay
Correct Answer
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View Answer
Multiple Choice
A) your company
B) your price
C) yourself
D) your unique value proposition
Correct Answer
verified
Multiple Choice
A) the logo and labeling on the product or service
B) the plan to market the product
C) the plan to communicate the brand messages to the target audience
D) the plan that organizes,controls,and legally protects the brand
Correct Answer
verified
True/False
Correct Answer
verified
True/False
Correct Answer
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Multiple Choice
A) state the purpose of the product or service
B) be easily remembered
C) create an emotional connection with the customer
D) be associated with the product,not the company
Correct Answer
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Multiple Choice
A) 10%
B) 25%
C) 55%
D) 93%
Correct Answer
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Multiple Choice
A) the words spoken
B) facial expressions
C) body movements
D) hand gestures
Correct Answer
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Multiple Choice
A) the use of the logo and brand name on the product packaging
B) making sure that the form of delivery will prevent damage to the product
C) the process of exploring all visual elements of the product and service appearance
D) presenting the service in clearly labeled and attractive packages
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) product
B) price
C) promotion
D) place
Correct Answer
verified
True/False
Correct Answer
verified
True/False
Correct Answer
verified
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