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Marketing research is quite rigid--there are only a couple of ways to do it.

A) True
B) False

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You are a customer taking a survey. It lists two brands and asks you to rate how similar they are. What type of survey are you taking?


A) a focus group application survey
B) a survey based on multidimensional scaling
C) a survey based on attributes
D) a conjoint analysis survey

E) B) and C)
F) A) and B)

Correct Answer

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In cluster analysis, how high the mean is on performance of an attribute translates to how far to the left the attribute will be plotted.

A) True
B) False

Correct Answer

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To plot points on a chart in cluster analysis, you use the modes that are calculated for each dimension.

A) True
B) False

Correct Answer

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Which of the following is a study that is meant to show cause and effect?


A) interview
B) scanner data
C) survey
D) experiment

E) B) and C)
F) All of the above

Correct Answer

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Todd is present at a focus group session. His role is to keep the discussion going. He tries to address all the planned discussion items, tries to bring out the quieter group members, and tries to control the overbearing group members. Todd is the focus group moderator.

A) True
B) False

Correct Answer

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It would be a waste of money to hire a market researcher to help with cluster analysis.

A) True
B) False

Correct Answer

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Focus groups are typically used as a(n) technique.


A) descriptive
B) random
C) exploratory
D) quantitative

E) B) and D)
F) B) and C)

Correct Answer

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Imagine you are new on the job, and you are about to begin creating a market research survey that will provide insights about your company's customers. An experienced colleague offers you a bit of advice. Which of the following statements is bad advice?


A) Surveys should be relatively short.
B) Surveys should NOT be used for B2B customers.
C) Survey responses should be kept confidential.
D) Surveys can be administered by phone.

E) None of the above
F) A) and D)

Correct Answer

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It is quicker and cheaper to get primary data compared to secondary data.

A) True
B) False

Correct Answer

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