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Although social groups vary tremendously (e.g., families, sororities, sports teams, religious congregations) , they are all alike in that __________.


A) members share the same space at the same time
B) actions are guided by norms
C) they tend to be heterogeneous
D) they convey competitive advantage

E) A) and B)
F) B) and C)

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Norm and Vera are feuding over where to go out to dinner. Norm wants to go to Denny's for the Grand Slam, but Vera wants to go to Sizzler for the all-you-can-eat salad bar. Finally, exchanging a series of proposals and counterproposals, they settle on a new diner in town that has both cheap food and a salad bar. This situation is an example of __________.


A) a public goods dilemma
B) an integrative solution
C) a commons dilemma
D) process loss

E) All of the above
F) A) and B)

Correct Answer

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The "prisoner's dilemma" game is an excellent vehicle for studying social conflicts in the laboratory because __________.


A) the rules of the game pit self-interest against looking out for someone else's interest.
B) researchers control the strategies participants use.
C) there is one and only one right answer to the problem.
D) there are clear winners and clear losers, and thus reliable dependent variable measures.

E) None of the above
F) C) and D)

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The phenomenon of groupthink is most likely to occur when a group is under stress, highly __________, and when the leader is very __________.


A) cohesive; directive
B) cohesive; diplomatic
C) motivated; feared
D) motivated; relationship-oriented

E) B) and C)
F) C) and D)

Correct Answer

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A(n) __________ leader is primarily concerned with workers' feelings and relationships with one another.


A) collectivistic
B) contingency
C) emotion-oriented
D) relationship-oriented

E) B) and C)
F) All of the above

Correct Answer

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A high level of group cohesiveness would be LEAST beneficial to which of the following groups?


A) members of a simple living group who have a monthly potluck
B) members of a military unit carrying out a complicated maneuver
C) members of a political campaign team developing a strategy
D) members of a theatre troupe giving nightly performances

E) None of the above
F) B) and C)

Correct Answer

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For Halloween, Jeff wears a sheet and goes to a party as a ghost. How is this costume likely to influence his behavior? He will __________.


A) focus more attention on himself, causing greater self-awareness
B) feel less like himself, causing him to reaffirm his own moral standards
C) feel less personally accountable for his behavior
D) be more likely to monitor his own behavior

E) All of the above
F) B) and C)

Correct Answer

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All things being equal, __________ from __________ cultures would be most likely to engage in social loafing.


A) women; Western
B) men; Western
C) women; Asian
D) men; Asian

E) A) and C)
F) B) and C)

Correct Answer

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Your text describes Steve Jobs as a creative, unorthodox leader, who was successful at getting Apple Computer started, but later was removed from his leadership role when the company was well-established and he was being less effective leading a billion-dollar corporation. This illustrates the importance of __________


A) fit between a leader's style and the situation.
B) personality in being an effective leader.
C) the lifestyle of capitalism.
D) relationships in effective leadership.

E) All of the above
F) A) and D)

Correct Answer

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You are the leader of a labor union on strike against management. The conflict has escalated, and there is anger and mistrust on both sides of the conflict. Management is about to declare bankruptcy and union strike benefits are running low. You want to resolve the conflict as quickly as possible and reach an agreement that both sides will accept as binding. What should you do?


A) hire a mediator
B) use a tit-for-tat strategy
C) accept a process loss
D) push for a quid pro quo solution

E) B) and C)
F) A) and B)

Correct Answer

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One reason why the presence of others is arousing is that it can be __________, which is a very cognitive explanation as to why people tend to perform worse at more difficult tasks in the presence of others.


A) enlightening
B) stimulating
C) joyous
D) distracting

E) None of the above
F) B) and C)

Correct Answer

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Which is the proper order of the processes in Zajonc's explanation for social facilitation?


A) presence of others > arousal > perform dominant response
B) arousal > perform dominant response > presence of others
C) perform dominant response > arousal > presence of others
D) presence of others > perform dominant response > arousal

E) C) and D)
F) B) and D)

Correct Answer

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The experiment that involved opening Panera Cares where people could dine and then choose to pay the recommended fee, less than the fee, or more than the fee, resulted in what conclusion?


A) People are willing to pay for their meal and others as part of a social service.
B) Some people took advantage of the restaurant and didn't pay when they probably could have.
C) All diners paid something.
D) It was a complete failure and all of the restaurants had to close.

E) C) and D)
F) B) and C)

Correct Answer

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Josh is the president of his college residence hall, and he is therefore expected to act in a respectable, dignified manner when he attends campus functions. What social psychological phenomenon does this illustrate?


A) a social role
B) a group representativeness assumption
C) informational influence
D) a loss of personal identity

E) C) and D)
F) All of the above

Correct Answer

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Normally, Wanda never drinks. However, at a recent party, she is surrounded by a crowd of people who are drinking. Based on what your text says about deindividuation, Wanda is most likely to __________.


A) leave the party and head home
B) convince party goers they are drinking too much
C) also start drinking
D) offer to be the designated driver for the party's guests

E) B) and D)
F) C) and D)

Correct Answer

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What is group polarization? Make sure to describe the cognitive and motivational factors that contribute to group polarization.

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Group polarization is the tendency of gr...

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"Don't talk during the movie" and "Cross the street at the corner or crosswalk" are examples of __________.


A) social roles
B) group processes
C) prescriptive behaviors
D) social norms

E) A) and B)
F) None of the above

Correct Answer

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When a member of Kennedy's cabinet expressed concern over the plan to invade Cuba, the attorney general (and Kennedy's brother) pulled the dissenter aside and told him to support Kennedy's decision. In this case, the attorney general was acting as a __________.


A) politician
B) Machiavellian
C) transactive leader
D) mindguard

E) A) and B)
F) None of the above

Correct Answer

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Based on work on deindividuation, in which context is Janine MOST likely to make offensive comments toward Harry, with whom she is angry?


A) when she is in front of her supervisor and face to face with Harry
B) when she is writing a signed email to Harry
C) when she is on an Internet chatroom anonymously
D) when she is being interviewed on camera by her therapist

E) C) and D)
F) None of the above

Correct Answer

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According to the authors of your text, threats __________.


A) lead to more cooperation
B) make a group work more effectively
C) are not an effective way of resolving conflict
D) quickly reduce and resolve group conflict

E) None of the above
F) B) and C)

Correct Answer

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