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The most effective ethics scenario narratives are ones to which employees can personally relate.

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Which of the following is the best way to begin a new ethics training discussion with the goal of diffusing tension?


A) Engage in discussion of a nonethics related subject to have employees better understand each other.
B) Have attending employees talk about their own struggles with ethics in the workplace.
C) Review discussion guidelines and use the code of ethics, if one exists.
D) Break attendees into smaller groups or pairs and have them engage in personal introductions.

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Contrast the Defining Issues Test (DIT) with the Moral Judgment Interview (MJI) and explain why an ethics training facilitator might prefer it.

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The MJI is a powerful tool for assessing...

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Which of the following is among the three most common complaints against small or mid-sized CPA firms, according to the Journal of Accountancy?


A) failure to exercise due professional care
B) misappropriation of funds
C) collusion with client for the purposes of tax fraud
D) general sloppiness of work for client

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The "moral identity" measure assesses whether or not a person exercises moral principles.

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Research has linked an expedient ethical ideology to which of the following behaviors or philosophies among employees?


A) antisocial behaviors
B) prosocial behaviors
C) a social dominance orientation
D) an idealistic philosophy

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A survey question that asks if a person has given her or his time to charity in the past is measuring "ethical self-efficacy."

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In addition to training employees in ethics, one of the more challenging aspects of ethics training workshops is assessing the success of the workshop itself. Briefly describe how a facilitator or HR department might go about assessing the success of a workshop both immediately after it is finished and again six months or a year later.

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For immediate assessment, facilitators c...

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Which of following is typical of good guidelines for ethics discussion if an organization has to come up with their own (lacking a ready guide or code of ethics) ?


A) Keep dissent to a minimum.
B) Focus on the person making the statement.
C) Only one person speaks at a time.
D) Allow accusatory statements.

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Which of the following is a characteristic of superior ethics training?


A) flattening of the power relationship between management and nonmanagement
B) accountability for both management and nonmanagement employees
C) referral of misunderstandings to neutral third parties
D) reduced management credibility

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What can employees access in the U.S. Department of Defense materials for their ethics training programs that is particularly important for teaching about a code of conduct?


A) specific punishments leveled for specific violations occurring in the past
B) hypothetical scenarios that may incur punishments
C) interviews with managers about how they handle violations
D) accounts by employees who were disciplined after an ethics violation

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In an ethical decision-making workshop, once each small group has a list of prioritized solutions and an implementation plan, how should the facilitator change the dynamics of the group?


A) Each group member should become a form of devil's advocate and argue a different reason why the implementation plan should not succeed.
B) The group should be divided in half, with one side supporting the highest priority option and half supporting the second-highest priority option.
C) All but one member should support the implementation plan, and one member should be chosen to argue against it.
D) The group should continue to function as a unit but shift its focus to opposing the plans of rival groups.

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In describing general guidelines for ethics training, what does the text recommend in terms of characteristics or conditions?


A) Offer at least one mandatory ethics training annually.
B) Make ethics training sessions voluntary.
C) Offer at least one mandatory ethics training every six months.
D) Make ethics training sessions last between a half-day and a full day of work.

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Which of the following is TRUE of Codes of Conduct?


A) Workshops should touch briefly on Codes of Conduct but not focus on them.
B) New hires are typically the most familiar with the code of conduct because it is part of their new hire package.
C) A code of conduct is typically longer than a code of ethics.
D) A code of conduct usually offers just ten or so broad guidelines for proper behavior in the place of work.

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Which of the following is a core weakness of most web-based ethics training systems?


A) lack of nuance or creative thinking
B) lack of flexibility to meet employee needs
C) not broad enough in range of issues covered
D) lack of timely feedback

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Why should a facilitator have the team with the minority viewpoint speak first in an ethical decision-making workshop?


A) If the minority viewpoint group were to speak later, they may be too intimidated to support a contrarian position.
B) The minority viewpoint-holders are likely to be higher-level organizational members and should be accorded a chance to speak first.
C) The minority viewpoint is most likely to be the wrong ethical choice, and it's better to discuss it early so the group can understand why it would not work.
D) Having the minority viewpoint group speak first allows the workshop to begin with an easier task.

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What type of employee receives ethics training most often across all professions?


A) managers
B) new hires
C) human resources department employees
D) chief executive officers

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Roughly what percent of ethics training is conducted through e-learning programs by companies, according to survey data?


A) 50 percent
B) 70 percent
C) 80 percent
D) 90 percent

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Explain what measuring "locus of control" will tell an ethics trainer and why the trainer might want to explore that dimension in employees.

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The "locus of control" measurement indic...

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How does the text define organizational trust?


A) having a positive attitude that another member of the organization will be fair and not take advantage of one's vulnerability in a risky situation
B) being aware of, and approving of, coworker's actions, beliefs, and attitudes with respect to the organizational mission
C) free, fair, and regular communication by employers and managers in an organization about their goals and practices to employees
D) accepting that other members of the organization will act in the best interest of the organization as a whole and not out of self-interest

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