Question 1

If organizations don't successfully change and innovate,they die.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is NOT a characteristic of most creative individuals

Accepted Answer

A)   Conceptual fluency
B)   Undisciplined exploration
C)   Persistence with a focused approach
D)   Authorization for his or her activity and dependency
E)   All of these are characteristic of a creative individual

Question 3

Reasons employees resist change include self-interest,lack of understanding and trust,uncertainty and different assessments and goals.

Accepted Answer

A) True 
 B)False

Question 4

The adoption of bold new ideas and or behaviours by an organization is known as organizational _____.

Accepted Answer

A)   radical change.
B)   development.
C)   structure.
D)   intervention.
E)   responsibility.

Question 5

Which of the following is a characteristic of the large-group intervention model?

Accepted Answer

A)   Resulting incremental change
B)   Learning for the small group within
C)   Addresses the entire system
D)   Gradual time frame
E)   Limited distribution

Question 6

Three of the most popular and effective OD activities are team building,survey feedback and large-group interventions.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following refers to a major shift in the norms,values,attitudes and mindset of the entire organization

Accepted Answer

A)   Organization change
B)   Organization development
C)   People change
D)   Culture change
E)   Artifact change

Question 8

Culture change pertains to the whole organization.

Accepted Answer

A) True 
 B)False

Question 9

Culture change refers to a major shift in the norms,values,attitudes and mindset of the entire organization.

Accepted Answer

A) True 
 B)False

Question 10

_____ extends the search for and commercialization of new ideas beyond the boundaries of the organization.

Accepted Answer

The answer of _____ extends the search for and commercialization...

Question 11

Two possible tactics for overcoming resistance to change are coercion and negotiation.

Accepted Answer

A) True 
 B)False

Question 12

The final step to be managed in the change process is:

Accepted Answer

A)   freezing
B)   implementation
C)   intervention
D)   planning change
E)   envisioning change

Question 13

Creativity is the generation of novel ideas that may meet perceived needs or respond to opportunities for the organization.

Accepted Answer

A) True 
 B)False

Question 14

Innovation requires a level of coordination that occurs with the _____ .

Accepted Answer

A)   top-down approach
B)   bottom-up approach
C)   horizontal linkage model
D)   time-based approach
E)   vertical approach

Question 15

The _____ is a unit separate from the rest of the organization responsible for the development of a major innovation.

Accepted Answer

A)   new product group
B)   matrix group
C)   new-venture team
D)   vertical group
E)   change team

Question 16

_____ indicates a disparity between existing and desired performance levels.

Accepted Answer

A)   Environmental opportunity
B)   Stakeholder disquiet
C)   Behavioral occurrence
D)   Critical incident
E)   Organizational structural imbalance

Question 17

Which of the following is the reinforcement stage of organization development in which individuals acquire a desired new skill or attitude and are to be rewarded for reacting by the organization?

Accepted Answer

A)   Refreezing
B)   Restating
C)   Unfreezing
D)   Changing
E)   Jumping

Question 18

_____ change is related to the organization's production process,i.e.,how the organization does its work.

Accepted Answer

The answer of _____ change is related to the organization's...

Question 19

_____ change is a change in the attitudes and behaviours of a few employees in the organization.

Accepted Answer

The answer of _____ change is a change in the...

Question 20

Centralization and short time horizon are primarily used by creative organizations.

Accepted Answer

A) True 
 B)False

Exam 11: Managing Change and Innovation

Reasons employees resist change include self-interest,lack of understanding and trust,uncertainty and different assessments and goals.

Correct AnswerverifiedShow Answer

Two possible tactics for overcoming resistance to change are coercion and negotiation.

Correct AnswerverifiedShow Answer

Which of the following refers to a major shift in the norms,values,attitudes and mindset of the entire organization

Correct AnswerverifiedShow Answer

_____ change is related to the organization's production process,i.e.,how the organization does its work.

Correct AnswerverifiedShow Answer

Culture change pertains to the whole organization.

Correct AnswerverifiedShow Answer

Which of the following is NOT a characteristic of most creative individuals

Correct AnswerverifiedShow Answer

The _____ is a unit separate from the rest of the organization responsible for the development of a major innovation.

Correct AnswerverifiedShow Answer

The adoption of bold new ideas and or behaviours by an organization is known as organizational _____.

Correct AnswerverifiedShow Answer

If organizations don't successfully change and innovate,they die.

Correct AnswerverifiedShow Answer

Creativity is the generation of novel ideas that may meet perceived needs or respond to opportunities for the organization.

Correct AnswerverifiedShow Answer

_____ extends the search for and commercialization of new ideas beyond the boundaries of the organization.

Correct AnswerverifiedShow Answer

_____ change is a change in the attitudes and behaviours of a few employees in the organization.

Correct AnswerverifiedShow Answer

Which of the following is a characteristic of the large-group intervention model?

Correct AnswerverifiedShow Answer

Innovation requires a level of coordination that occurs with the _____ .

Correct AnswerverifiedShow Answer

_____ indicates a disparity between existing and desired performance levels.

Correct AnswerverifiedShow Answer

The final step to be managed in the change process is:

Correct AnswerverifiedShow Answer

Three of the most popular and effective OD activities are team building,survey feedback and large-group interventions.

Correct AnswerverifiedShow Answer

Which of the following is the reinforcement stage of organization development in which individuals acquire a desired new skill or attitude and are to be rewarded for reacting by the organization?

Correct AnswerverifiedShow Answer

Centralization and short time horizon are primarily used by creative organizations.

Correct AnswerverifiedShow Answer

Culture change refers to a major shift in the norms,values,attitudes and mindset of the entire organization.

Correct AnswerverifiedShow Answer

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