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What are the strengths and weaknesses of e-mail marketing?

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E-mail is still the king as 91 percent o...

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The ________ was established by the Direct Marketing Association.


A) Privacy Promise to American Consumers
B) Trusted Email Open Standard
C) Children's Online Privacy Protection Act
D) CAN-SPAM legislation
E) Do Not Call Registry

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Which of the following types of marketing involves sending out letters, brochures, samples, and DVDs to consumers' addresses?


A) direct-response marketing
B) direct-mail marketing
C) direct digital marketing
D) kiosk marketing
E) online marketing

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Marbles Inc. has placed vending machines in most of its retail stores in Florida. Consumers can order a pack of marbles by just selecting their requirements on the touch screen. Which term best describes such machines?


A) POP
B) kiosk
C) virtual catalog
D) interactive television
E) automated teller machine

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What action do consumers continue to perform even though a majority are concerned with identify theft?


A) shopping online
B) searching for product information
C) reading reviews from friends on Facebook
D) sending and responding to e-mail messages
E) watching videos

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A marketing Web site interacts with consumers to move them closer to a direct purchase or other marketing outcome.

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While comparing hotel rates on Google's search engine, Brenda came across text-based ads and links alongside the search results. This form of advertising is known as ________.


A) contextual advertising
B) rich media ads
C) content sponsorship
D) catalog advertising
E) social media advertising

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Viral marketing allows marketers to send tailored messages to targeted customers who have chosen to receive them.

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Direct marketing seldom occurs on a one-to-one, interactive basis.

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Charlie Putnam received an e-mail promoting a new financial services institution that offers surprisingly low mortgage rates. The e-mail simply asked customers to provide their address, date of birth, social security number, and current mortgage information in order to receive a free loan quote. Suspicious of the offer, Charlie researched the company and discovered that the e-mail was a fraud. This is an example of ________.


A) cyberbullying
B) phishing
C) adware
D) spamdexing
E) viral marketing

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A ________ is an unsolicited, unwanted commercial e-mail message that clogs up e-mailboxes.


A) catalog
B) spam
C) podcast
D) tweet
E) blog

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While blogs are a fundamentally a consumer-controlled medium, marketers can ________.


A) directly contact customers through them
B) use insights from them to improve their marketing programs
C) offer special promotions to new customers
D) retrieve research data from clicks in them
E) provide content

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Explain the strengths of mobile marketing from the marketer's point of view.

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Companies can use mobile marketing to st...

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Kirk's Comic Store has its own mobile app that users can download for free. The app lets users know about special events, discounts, and merchandise currently available in the store. Which of the following forms of marketing is exemplified from this scenario?


A) social media marketing
B) kiosk marketing
C) direct-response television marketing
D) mobile marketing
E) direct-mail marketing

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Advantages of direct and digital marketing for sellers include all of the following EXCEPT ________.


A) low cost
B) efficiency
C) speed
D) need for sales training
E) flexibility

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Which of the following is most likely an advantage of viral marketing?


A) Viral marketing reinforces consumers' attitudes about a brand.
B) Most messages are likely to "go viral."
C) Consumers want to be a part of viral marketing.
D) Viral marketing can easily be successfully accomplished.
E) Viral marketing produces engagement and positive exposure for a brand.

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Kiosk marketing connects users around the world to each other and to an amazingly large information repository.

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Why is the use of direct-response television growing in popularity?

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Direct-response television (DRTV) market...

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Direct marketing is an expensive way of reaching target markets.

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Identify the traditional direct marketing tools and differentiate them from the digital direct marketing tools. What is their importance?

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Traditional direct marketing tools inclu...

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