Question 1

The reasoning behind the concept of job enrichment is that

Accepted Answer

A)  increasing workers' responsibility increases their involvement in their jobs.
B)  increasing the range of tasks performed by a worker reduces boredom and fatigue.
C)  increasing the number of tasks performed by a worker reduces the need for additional human resources.
D)  reducing the number of tasks that each worker performs simplifies their jobs.
E)  reducing workers' responsibility reduces the work-related stress accompanying their jobs.

Question 2

In an inert organizational culture,

Accepted Answer

A)  poor working relationships frequently develop between the organization and its employees.
B)  the organization tries to avoid layoffs.
C)  the organization emphasizes long-term employment.
D)  employees regularly receive rewards for their performance.
E)  values and norms help the organization build momentum.

Question 3

Teagan works at a local manufacturing company. Recently, the company decided to reassign some of her responsibilities to a new employee. What impact may this have on the company if Teagan finds her responsibilities too simple?

Accepted Answer

A)  There will be a high employee demand for redesigned roles.
B)  It will reduce job monotony.
C)  It will reduce efficiency.
D)  It will increase the level of performance by all employees.
E)  It will increase efficiency, which will lead to overproduction.

Question 4

________ is a strategy managers can use to increase an employee's level of responsibility to improve his or her interest in the quality of outputs.

Accepted Answer

A)  Job enlargement
B)  Job enrichment
C)  Span of control
D)  Task significance
E)  Task identity

Question 5

Demonstrate your understanding of organizational culture and explain what shapes the culture of an organization.

Accepted Answer

Organizational culture is the shared bel...

Question 6

Organizational ________ is the shared set of beliefs, expectations, values, and norms that influence how members of an organization relate to one another and cooperate to achieve organizational goals.

Accepted Answer

A)  hierarchy
B)  structure
C)  design
D)  culture
E)  intelligence

Question 7

The term "two-boss employee" is associated with a ________ organizational structure.

Accepted Answer

A)  product
B)  matrix
C)  geographic
D)  functional
E)  divisional

Question 8

Temp Services has offices in different locations around the country. Each office is self-contained and caters to the needs of the specific region in which it is located. This is an example of a ________ structure.

Accepted Answer

A)  market
B)  divisional
C)  product
D)  functional
E)  geographic

Question 9

Differentiate between job enlargement and job enrichment. Describe how each affects the performance of employees.

Accepted Answer

Job enlargement involves the number of t...

Question 10

Task ________ is the degree to which programmed solutions are available to people or functions to solve the problems they encounter.

Accepted Answer

A)  flexibility
B)  specialization
C)  autonomy
D)  variety
E)  analyzability

Question 11

The goal of the job design process is to

Accepted Answer

A)  place employees in specific positions.
B)  create an efficient division of labor among employees.
C)  reduce the number of roles available.
D)  increase the number of tasks performed by each employee.
E)  minimize job specialization.

Question 12

The use of routine technology is

Accepted Answer

A)  ideal for organizations facing unexpected or novel problems regularly.
B)  unsuitable for organizations with numerous programmed solutions available.
C)  one factor that makes organizational control more difficult.
D)  the best choice for a company that uses an organic structure.
E)  best suited for organizations that encounter limited new or unexpected situations.

Question 13

The greater the level of uncertainty in an organization's environment,

Accepted Answer

A)  the more complex its strategy and technologies.
B)  the less qualified and skilled its workforce.
C)  the less likely employees are to be given autonomy.
D)  the more likely managers are to design a mechanistic structure.
E)  the more likely the culture is rigid and inflexible.

Question 14

The hierarchy of authority in an organization is referred to as its

Accepted Answer

A)  chain of command.
B)  integrating mechanisms.
C)  span of control.
D)  degree of autonomy.
E)  management succession.

Question 15

Vijay, who works in the marketing department, meets monthly with a colleague from the research department to ensure marketing stays apprised of any potential new technologies. Vijay is performing a(n) ________ role.

Accepted Answer

A)  task force
B)  liaison
C)  cross-functional
D)  chain of command
E)  integrating

Question 16

What are the advantages and disadvantages of a matrix structure?

Accepted Answer

Advantages: The result of a matrix struc...

Question 17

A primary feature of a matrix organizational structure is that it creates rigid, simplified reporting relationships among teams and functions.

Accepted Answer

A) True 
 B)False

Question 18

The production process at an appliance assembly plant is very complex. Quality is essential for every step in the production process. In recent days, the product team managers have identified similar problems at each of the various inspection stations. What integrating mechanism would you recommend? Explain your reasoning.

Accepted Answer

When more than two functions or division...

Question 19

A(n) ________ culture develops an emphasis on close supervision and hierarchical authority.

Accepted Answer

A)  adaptive
B)  self-managed
C)  inert
D)  normative
E)  ethical

Question 20

A ________ strategy that is aimed at increasing perceived value of goods and services by the customer usually fares best in a more ________ structure and a culture of innovation.

Accepted Answer

A)  low-cost; formal
B)  differentiation; stable
C)  differentiation; flexible
D)  vertical integration; formal
E)  low-cost; informal

Exam 10: Managing Organizational Structure and Culture

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When more than two functions or division...
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Task ________ is the degree to which programmed solutions are available to people or functions to solve the problems they encounter.

Correct Answer
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The term "two-boss employee" is associated with a ________ organizational structure.

Correct Answer
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In an inert organizational culture,

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Teagan works at a local manufacturing company. Recently, the company decided to reassign some of her responsibilities to a new employee. What impact may this have on the company if Teagan finds her responsibilities too simple?

Correct Answer
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Demonstrate your understanding of organizational culture and explain what shapes the culture of an organization.

Correct Answer
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Organizational culture is the shared bel...
View Answer

________ is a strategy managers can use to increase an employee's level of responsibility to improve his or her interest in the quality of outputs.

Correct Answer
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A primary feature of a matrix organizational structure is that it creates rigid, simplified reporting relationships among teams and functions.

Correct Answer
verified

The goal of the job design process is to

Correct Answer
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A(n) ________ culture develops an emphasis on close supervision and hierarchical authority.

Correct Answer
verified

Vijay, who works in the marketing department, meets monthly with a colleague from the research department to ensure marketing stays apprised of any potential new technologies. Vijay is performing a(n) ________ role.

Correct Answer
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What are the advantages and disadvantages of a matrix structure?

Correct Answer
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Advantages: The result of a matrix struc...
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The greater the level of uncertainty in an organization's environment,

Correct Answer
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Differentiate between job enlargement and job enrichment. Describe how each affects the performance of employees.

Correct Answer
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Job enlargement involves the number of t...
View Answer

A strategy that is aimed at increasing perceived value of goods and services by the customer usually fares best in a more structure and a culture of innovation.

Correct Answer
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The reasoning behind the concept of job enrichment is that

Correct Answer
verified

Organizational ________ is the shared set of beliefs, expectations, values, and norms that influence how members of an organization relate to one another and cooperate to achieve organizational goals.

Correct Answer
verified

Temp Services has offices in different locations around the country. Each office is self-contained and caters to the needs of the specific region in which it is located. This is an example of a ________ structure.

Correct Answer
verified

The hierarchy of authority in an organization is referred to as its

Correct Answer
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The use of routine technology is

Correct Answer
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Exam 10: Managing Organizational Structure and Culture

Correct AnswerverifiedWhen more than two functions or division...View AnswerShow Answer

Task ________ is the degree to which programmed solutions are available to people or functions to solve the problems they encounter.

Correct AnswerverifiedShow Answer

The term "two-boss employee" is associated with a ________ organizational structure.

Correct AnswerverifiedShow Answer

In an inert organizational culture,

Correct AnswerverifiedShow Answer

Teagan works at a local manufacturing company. Recently, the company decided to reassign some of her responsibilities to a new employee. What impact may this have on the company if Teagan finds her responsibilities too simple?

Correct AnswerverifiedShow Answer

Demonstrate your understanding of organizational culture and explain what shapes the culture of an organization.

Correct AnswerverifiedOrganizational culture is the shared bel...View AnswerShow Answer

________ is a strategy managers can use to increase an employee's level of responsibility to improve his or her interest in the quality of outputs.

Correct AnswerverifiedShow Answer

A primary feature of a matrix organizational structure is that it creates rigid, simplified reporting relationships among teams and functions.

Correct AnswerverifiedShow Answer

The goal of the job design process is to

Correct AnswerverifiedShow Answer

A(n) ________ culture develops an emphasis on close supervision and hierarchical authority.

Correct AnswerverifiedShow Answer

Vijay, who works in the marketing department, meets monthly with a colleague from the research department to ensure marketing stays apprised of any potential new technologies. Vijay is performing a(n) ________ role.

Correct AnswerverifiedShow Answer

What are the advantages and disadvantages of a matrix structure?

Correct AnswerverifiedAdvantages: The result of a matrix struc...View AnswerShow Answer

The greater the level of uncertainty in an organization's environment,

Correct AnswerverifiedShow Answer

Differentiate between job enlargement and job enrichment. Describe how each affects the performance of employees.

Correct AnswerverifiedJob enlargement involves the number of t...View AnswerShow Answer

A ________ strategy that is aimed at increasing perceived value of goods and services by the customer usually fares best in a more ________ structure and a culture of innovation.

Correct AnswerverifiedShow Answer

The reasoning behind the concept of job enrichment is that

Correct AnswerverifiedShow Answer

Organizational ________ is the shared set of beliefs, expectations, values, and norms that influence how members of an organization relate to one another and cooperate to achieve organizational goals.

Correct AnswerverifiedShow Answer

Temp Services has offices in different locations around the country. Each office is self-contained and caters to the needs of the specific region in which it is located. This is an example of a ________ structure.

Correct AnswerverifiedShow Answer

The hierarchy of authority in an organization is referred to as its

Correct AnswerverifiedShow Answer

The use of routine technology is

Correct AnswerverifiedShow Answer

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When more than two functions or division...
View Answer

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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Organizational culture is the shared bel...
View Answer

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Correct Answer
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Correct Answer
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Correct Answer
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Advantages: The result of a matrix struc...
View Answer

Correct Answer
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Correct Answer
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Job enlargement involves the number of t...
View Answer

A strategy that is aimed at increasing perceived value of goods and services by the customer usually fares best in a more structure and a culture of innovation.

Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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