Question 1

Which of the following is most appropriate for training interpersonal skills?

Accepted Answer

A)  Behavior modeling
B)  The case study
C)  The simulator
D)  The business game
E)  The ice breaker

Question 2

_____ questions require no specific response.

Accepted Answer

A)  Closedended
B)  Reverse
C)  Openended
D)  Overhead
E)  Bad

Question 3

Training methods can be divided into _____ and _____ approaches.

Accepted Answer

A)  Cognitive; behavioral
B)  Strategic; skill
C)  Procedural; strategic
D)  KSA; lecture
E)  None of the above

Question 4

____Audio tapes as a training method are hardly ever used as the newer technology is far superior.

Accepted Answer

A) True 
 B)False

Question 5

_____ is the process of providing one?to?one guidance and instruction to improve the knowledge, skills, and work performance of the trainee.

Accepted Answer

A)  Behavior modeling
B)  Computer simulation
C)  Coaching
D)  Tutoring

Question 6

____A main advantage to newsprint is it can be hung on the walls around the training room.

Accepted Answer

A) True 
 B)False  True

Question 7

Which of the following statements is true about business games?

Accepted Answer

A)  They are generally used as a standalone training method.
B)  They can take up to several weeks to complete.
C)  To be effective games should require trainees to make a minimum of six decisions.
D)  Games do not require learning objectives.
E)  A & D

Question 8

Which of the retention processes does a well-done lecture have the most impact on?

Accepted Answer

A)  Attention
B)  Symbolic coding
C)  Cognitive organization
D)  Symbolic rehearsal

Question 9

Which of the following learning processes identified in Social Learning Theory does the lecture, when done well, have the most impact on?

Accepted Answer

A)  Symbolic rehearsal
B)  Attention
C)  Behavioral reproduction
D)  Skill

Question 10

The case study

Accepted Answer

A)  Should have a trainer present the correct solution after trainees have provided their solutions.
B)  Has a shorter version which is the incident process.
C)  Has as its major weakness "providing incomplete information."
D)  A & C.

Question 11

____The lecturette is an extensive presentation of material by the lecturer.

Accepted Answer

A) True 
 B)False

Question 12

The most frequently used training method (especially in smaller businesses)  is

Accepted Answer

A)  Simulation.
B)  Role-play.
C)  Coaching.
D)  Behavioral modeling.
E)  On the job training. E

Question 13

A(n)  _____question occurs when the trainer is asked a question and instead of providing an answer, she re?asks the question of the group.

Accepted Answer

A)  Relay
B)  Reverse
C)  Overhead
D)  Redirected
E)  All of the above

Question 14

Define coaching and explain its relationship with the term mentoring.

Accepted Answer

Coaching is the process of providing one...

Question 15

Demonstrations, like lectures, can be differentiated by the level of ______ of the trainee.

Accepted Answer

A)  Intelligence
B)  Involvement
C)  Commitment
D)  Interest

Question 16

Which of the following should you consider when implementing Behavior Modeling?

Accepted Answer

A)  Use whole rather than part learning.
B)  Do not emphasize more that 7 learning points during any one training module.
C)  Use a real model rather than a video for authenticity.
D)  A & C.

Question 17

The main difference between a lecture and a lecturette is that the lecturette

Accepted Answer

A)  Is specifically designed for skills training.
B)  Is specifically designed for presenting procedural knowledge.
C)  Is specifically designed for presenting strategic knowledge.
D)  Is done only at the start of training.
E)  Generally lasts less than 20 minutes.

Question 18

____A relay question is when asked a question, the trainer re?asks the question to the person who asked the question in hopes they will provide an answer.

Accepted Answer

A) True 
 B)False

Question 19

____A lecture is best used to present information.

Accepted Answer

A) True 
 B)False

Question 20

The difference between coaching and traditional OJT is

Accepted Answer

A)  No type of TNA is needed for coaching.
B)  In coaching, the relationship must be more collaborative.
C)  Coaching is more of an ongoing process.
D)  Both B & C.
E)  All of the above. D

Exam 6: Traditional Training Methods

Which of the following is most appropriate for training interpersonal skills?

Correct AnswerverifiedShow Answer

_____ questions require no specific response.

Correct AnswerverifiedShow Answer

Training methods can be divided into _____ and _____ approaches.

Correct AnswerverifiedShow Answer

____Audio tapes as a training method are hardly ever used as the newer technology is far superior.

Correct AnswerverifiedShow Answer

_____ is the process of providing one?to?one guidance and instruction to improve the knowledge, skills, and work performance of the trainee.

Correct AnswerverifiedShow Answer

____A main advantage to newsprint is it can be hung on the walls around the training room.

Correct AnswerverifiedTrue

Which of the following statements is true about business games?

Correct AnswerverifiedShow Answer

Which of the retention processes does a well-done lecture have the most impact on?

Correct AnswerverifiedShow Answer

Which of the following learning processes identified in Social Learning Theory does the lecture, when done well, have the most impact on?

Correct AnswerverifiedShow Answer

The case study

Correct AnswerverifiedShow Answer

____The lecturette is an extensive presentation of material by the lecturer.

Correct AnswerverifiedShow Answer

The most frequently used training method (especially in smaller businesses) is

Correct AnswerverifiedE

A(n) _____question occurs when the trainer is asked a question and instead of providing an answer, she re?asks the question of the group.

Correct AnswerverifiedShow Answer

Define coaching and explain its relationship with the term mentoring.

Correct AnswerverifiedCoaching is the process of providing one...View AnswerShow Answer

Demonstrations, like lectures, can be differentiated by the level of ______ of the trainee.

Correct AnswerverifiedShow Answer

Which of the following should you consider when implementing Behavior Modeling?

Correct AnswerverifiedShow Answer

The main difference between a lecture and a lecturette is that the lecturette

Correct AnswerverifiedShow Answer

____A relay question is when asked a question, the trainer re?asks the question to the person who asked the question in hopes they will provide an answer.

Correct AnswerverifiedShow Answer

____A lecture is best used to present information.

Correct AnswerverifiedShow Answer

The difference between coaching and traditional OJT is

Correct AnswerverifiedD

Correct Answer
verified

Correct Answer
verified

Training methods can be divided into _ and _ approaches.

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
True

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
E

Correct Answer
verified

Correct Answer
verified
Coaching is the process of providing one...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
D