A) slight modifications made to a product.
B) marked changes made to an existing product.
C) dynamically continuous innovation.
D) discontinuous innovation.
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Multiple Choice
A) promotional statement
B) diffusion statement
C) brand statement
D) positioning statement
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True/False
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True/False
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Multiple Choice
A) messages delivered by salespeople to the consumers.
B) publicity.
C) personal selling.
D) advertising messages and their placement in the media.
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Essay
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View Answer
Multiple Choice
A) They are pure goods.
B) They are inseparable services.
C) They are all in the growth stage of their product life cycle.
D) They are unsought products.
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True/False
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Multiple Choice
A) Promotional strategies that worked well in the past will continue to be successful in the future.
B) Promotion is likely to become much less important in the future.
C) Changes in technology have made it important for firms to focus their promotional efforts on passive forms of entertainment.
D) Changes in technology are creating both major threats and new opportunities for those creating promotional messages.
Correct Answer
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Multiple Choice
A) create goodwill by providing information and assistance to customers.
B) respond to needs that would be beyond the capacity of a single salesperson.
C) sell a company's products directly to existing customers.
D) sell a company's products directly to new customers.
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Essay
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View Answer
True/False
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True/False
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True/False
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True/False
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Multiple Choice
A) Growth
B) Maturity
C) Decline
D) Introduction
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True/False
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Essay
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View Answer
True/False
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Multiple Choice
A) empowering consumers to choose how and when they interact with media.
B) enabling the rise of more passive forms of entertainment, such as network television.
C) empowering store owners to design the promotional material of the brands they sell.
D) consumers wanting more information than is available.
Correct Answer
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