Filters
Question type

Study Flashcards

Which of the following personal qualifications is necessary for the overall efficiency of the medical facility?


A) Acceptance of criticism
B) Willingness to work as a team member
C) Remaining calm in a crisis
D) Critical thinking skills
E) Personal and professional growth

Correct Answer

verifed

verified

Working well with others in the best interest of completing a job is known as ________.

Correct Answer

verifed

verified

Continuing inspite of difficulties, being determined, and overcoming obstacles are characteristics of a person who is ____.


A) caring
B) organized
C) persistent
D) knowledgeable
E) honest

Correct Answer

verifed

verified

Which of the following is not recommended for maintaining a professional appearance?


A) Wearing clean, white shoes
B) Wearing clothes in the latest fashion
C) Keeping jewelry to a minimum
D) Making sure tattoos are not visible
E) Choosing a flattering, conservative hairstyle

Correct Answer

verifed

verified

The personal qualifications and behaviors that enhance your job performance and career prospects are called ________ skills.

Correct Answer

verifed

verified

An example of a behavior that reflects integrity in a medical assistant is ____.


A) wearing the proper clothing
B) always having a positive outlook
C) being honest
D) complying with OSHA
E) showing self-confidence

Correct Answer

verifed

verified

Which of the following is not considered part of team dynamics?


A) Taking credit for individual successes
B) Assisting each other on a daily basis
C) Avoiding interpersonal conflict with other team members
D) Performing extra responsibilities without complaining
E) Being considerate of all team members' responsibilities

Correct Answer

verifed

verified

When a patient with the flu describes how he/she has been unable to sleep, the empathic medical assistant responds with


A) "I feel sorry for you."
B) "It will get better soon."
C) "I know how the flu can disrupt sleep."
D) "You cannot expect to sleep when you are sick."
E) "You should have taken some cold medicine."

Correct Answer

verifed

verified

Which of the following is an example of a soft skill?


A) Managing medical records
B) Being dependable
C) Assisting a physician with patient examination
D) Scheduling appointments
E) Cleaning an exam room

Correct Answer

verifed

verified

Maintaining professional _________ means treating patients as clients, without becoming involved in issues unrelated to their healthcare.

Correct Answer

verifed

verified

If you show ________, other people feel you know what you are doing, which puts them at ease.

Correct Answer

verifed

verified

self-confi...

View Answer

The need for ____ occurs when a physician's schedule changes to include evening and weekend hours.


A) communication skills
B) empathy
C) professional judgment
D) flexibility
E) critical thinking

Correct Answer

verifed

verified

Your work ethic is the result of your ____.


A) technical skills
B) professional behaviors
C) level of experience
D) job title
E) physical ability

Correct Answer

verifed

verified

As a medical assisting professional, your attitude ____.


A) should be true to your own feelings
B) allows you to learn from criticism
C) can be different with coworkers than with patients
D) does not matter as long as you are positive
E) should become aggressive when necessary

Correct Answer

verifed

verified

Which of the following is a typical result of teamwork in a healthcare facility?


A) Patient satisfaction is low.
B) Tasks take longer to complete.
C) Activities are difficult to coordinate.
D) Job satisfaction is high.
E) No one needs to depend on anyone else.

Correct Answer

verifed

verified

Soft skills are difficult to observe and evaluate because they reflect a person's ____.


A) attitudes
B) technical skills
C) experience level
D) clinical techniques
E) appearance

Correct Answer

verifed

verified

Which of the following are key strategies for ensuring your success as a medical assistant?


A) Critical thinking, time management, and stress management
B) Teamwork, organization, and professional boundaries
C) Goal setting, time management, and teamwork
D) Work quality, punctuality, and stress management
E) Professional appearance, teamwork, and critical thinking

Correct Answer

verifed

verified

Which of the following is not included in the professional behavior of comprehension?


A) Having information
B) Analyzing information
C) Knowing how to use information
D) Retaining information
E) Releasing information

Correct Answer

verifed

verified

A medical assistant who completes all work and documents all of the day's activities before leaving for the day is demonstrating ____.


A) knowledge
B) self-confidence
C) growth
D) critical thinking
E) professionalism

Correct Answer

verifed

verified

Showing up for work on time every day is an example of a ____.


A) hard skill
B) competency skill
C) soft skill
D) diploma skill
E) dependent skill

Correct Answer

verifed

verified

Showing 41 - 60 of 75

Related Exams

Show Answer