Question 1

An organization with a strong culture possesses a broad and deeply shared value system.

Accepted Answer

A) True 
 B)False

Question 2

Research finds that most organizational cultures are identical to one another.

Accepted Answer

A) True 
 B)False

Question 3

The obvious organizational design response to uncertainty and volatility is to opt for a(n)  __________ structure.

Accepted Answer

A)   mechanistic
B)   organic
C)   bureaucratic
D)   hierarchical
E)   centralized

Question 4

The term shared in cultural analysis implies that the group is a whole.

Accepted Answer

A) True 
 B)False

Question 5

Tall structures have a wider span of control than flat structures.

Accepted Answer

A) True 
 B)False

Question 6

Managers should consider doing all of the following to develop a strong culture for a unit EXCEPT:

Accepted Answer

A)   developing a widely shared understanding of what the organization stands for.
B)   demonstrating a concern for management rules and procedures over employees.
C)   using rituals and ceremonies to build a common identity.
D)   recognizing and rewarding actions that illustrate the company's shared philosophy and concerns.
E)   instilling a belief that information and ideas should be shared.

Question 7

Production and operations are examples of staff units.

Accepted Answer

A) True 
 B)False

Question 8

A cultural symbol is any object, act, or event that serves to transmit cultural meaning.

Accepted Answer

A) True 
 B)False

Question 9

The Wall Street Journal reported in 2009 that older workers tend to be at greater risk of layoffs because most employers use a "first in/first out" rule when cutting back on staff.

Accepted Answer

A) True 
 B)False

Question 10

Tony is a new manager at Tone Corporation. He is listening to stories, ceremonies, and corporate rituals that make up the history of the company. In the context of the layers of cultural analysis, Tony is understanding the __________.

Accepted Answer

A)   common cultural assumptions within the organization
B)   observable culture of the organization
C)   nonverbal aspects of the organization
D)   core values within the organization
E)   shared values within the organization

Question 11

William works for UPS and is required to wear a brown uniform. The corporate uniforms worn by UPS delivery personnel are examples of __________.

Accepted Answer

A)   symbols
B)   rites
C)   rituals
D)   cultural attributes
E)   cultural proxies

Question 12

Observable culture, shared values, and core values are the three layers of __________.

Accepted Answer

The answer of Observable culture, shared values, and core values...

Question 13

A diagram that depicts the formal structure of a firm is called __________.

Accepted Answer

A)   a matrix structure
B)   the horizontal structure
C)   a staff unit
D)   an organization chart
E)   a line unit

Question 14

__________ groups individuals together by products, territories, services, clients, or legal entities.

Accepted Answer

Divisional...

Question 15

Briefly discuss how managers build and maintain strong cultures.

Accepted Answer

Managers establish and maintain effectiv...

Question 16

In the context of the types of organizational structures, a(n)  __________ is highly fluid and adaptable, designed to change in accordance with the needs of the environment.

Accepted Answer

A)   self-managing bureaucracy
B)   mechanistic bureaucracy
C)   organic structure
D)   functional structure
E)   departmental structure

Question 17

Large firms often have a single dominant culture with a universal set of shared actions, values, and beliefs.

Accepted Answer

A) True 
 B)False

Question 18

Large organizations have subcultures as well as one or more countercultures.

Accepted Answer

A) True 
 B)False

Question 19

Organizations are encouraged to develop a dominant and coherent set of __________. Although every member may not agree with them, all members will know they are important.

Accepted Answer

A)   observable attitudes
B)   implicit needs
C)   common perceptions
D)   shared values
E)   common assumptions

Question 20

__________ are important because they are used to tell new members the founding story of the company.

Accepted Answer

A)   Artifacts
B)   Myths
C)   Rituals
D)   Rites
E)   Sagas

Exam 2: OB in Context

Large firms often have a single dominant culture with a universal set of shared actions, values, and beliefs.

Correct AnswerverifiedShow Answer

Observable culture, shared values, and core values are the three layers of __________.

Correct AnswerverifiedShow Answer

Research finds that most organizational cultures are identical to one another.

Correct AnswerverifiedShow Answer

A diagram that depicts the formal structure of a firm is called __________.

Correct AnswerverifiedShow Answer

The Wall Street Journal reported in 2009 that older workers tend to be at greater risk of layoffs because most employers use a "first in/first out" rule when cutting back on staff.

Correct AnswerverifiedShow Answer

The term shared in cultural analysis implies that the group is a whole.

Correct AnswerverifiedShow Answer

The obvious organizational design response to uncertainty and volatility is to opt for a(n) __________ structure.

Correct AnswerverifiedShow Answer

__________ groups individuals together by products, territories, services, clients, or legal entities.

Correct AnswerverifiedDivisional...View AnswerShow Answer

Briefly discuss how managers build and maintain strong cultures.

Correct AnswerverifiedManagers establish and maintain effectiv...View AnswerShow Answer

Managers should consider doing all of the following to develop a strong culture for a unit EXCEPT:

Correct AnswerverifiedShow Answer

A cultural symbol is any object, act, or event that serves to transmit cultural meaning.

Correct AnswerverifiedShow Answer

Tony is a new manager at Tone Corporation. He is listening to stories, ceremonies, and corporate rituals that make up the history of the company. In the context of the layers of cultural analysis, Tony is understanding the __________.

Correct AnswerverifiedShow Answer

Large organizations have subcultures as well as one or more countercultures.

Correct AnswerverifiedShow Answer

Organizations are encouraged to develop a dominant and coherent set of __________. Although every member may not agree with them, all members will know they are important.

Correct AnswerverifiedShow Answer

William works for UPS and is required to wear a brown uniform. The corporate uniforms worn by UPS delivery personnel are examples of __________.

Correct AnswerverifiedShow Answer

__________ are important because they are used to tell new members the founding story of the company.

Correct AnswerverifiedShow Answer

Production and operations are examples of staff units.

Correct AnswerverifiedShow Answer

In the context of the types of organizational structures, a(n) __________ is highly fluid and adaptable, designed to change in accordance with the needs of the environment.

Correct AnswerverifiedShow Answer

Tall structures have a wider span of control than flat structures.

Correct AnswerverifiedShow Answer

An organization with a strong culture possesses a broad and deeply shared value system.

Correct AnswerverifiedShow Answer

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Divisional...
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Managers establish and maintain effectiv...
View Answer

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