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Noncharismatic leaders do all EXCEPT:


A) try to maintain the status quo.
B) use rewards to influence others.
C) use available means to achieve goals.
D) use unconventional means to transcend the existing order.

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____________________ involves activities to acquire, develop, and use power and other resources to obtain desired future outcomes when there is uncertainty or disagreement about changes.

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Responses to the use of power include compliance, ____________________, and commitment.

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____________________ is authority granted from a formal position.

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In an organization, an ethical action must meet the following criteria:


A) The action respects the rights of individuals and groups.
B) The action increases shareholder wealth.
C) The action serves the interest of the CEO.
D) The action promotes the self-interest of the employees.

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A specific area in which the unethical use of power is of increasing concern for organizations is sexual harassment.

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The____________views organizations as arenas of ongoing conflict or tension over the allocation of scarce resources.


A) political frame
B) human resource frame
C) structural frame
D) symbolic frame

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At the World Bank, Paul Wolfowitz tried to wield power without building the necessary relationships he needed to assert influence. This is an example of:


A) coalitional leadership.
B) not understanding political tactics to assert influence.
C) the symbolic frame.
D) understanding political tactics to assert influence.

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This frame views the organization as a rational system and strives for clarity of direction and control of results.


A) political frame
B) structural frame
C) human resource frame
D) symbolic frame

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Most people feel a sense of obligation to give something back in return for a favor. This principle for asserting leader influence is:


A) Ask for what you want.
B) Rely on the rule of reciprocity.
C) Extend formal authority with expertise and credibility.
D) Develp allies.

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Ethics officers are powerful because they help reduce uncertainty for top leaders concerning ethical lapses. This example shows that dependency is related to:


A) control over resources.
B) transactional leadership.
C) coercive power.
D) socialized leadership.

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____________________ is a leader frame of reference that places emphasis on planning, setting goals, and clarifying expectations as a way to provide order, efficiency, and stability.

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A charismatic leader does NOT:


A) create an atmosphere of change.
B) maintain the status quo.
C) offer an idealized vision.
D) incur great personal risk.

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____________power includes expert power and referent power, which are based on personal characteristics and interpersonal relationships.


A) Hard
B) Socialized
C) Soft
D) Personalized

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Charismatic leadership instills both awe and submission in followers, whereas transformational leadership seeks to increase the engagement of followers.

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When unemployment is high, leaders have greater power because people are dependent on the organization for their livelihood.

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Personalized leaders are all EXCEPT:


A) non-egalitarian.
B) exploitative.
C) self-aggrandizing.
D) empowering.

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Personalized leaders exercise power in the service of higher goals that will benefit others and the organization as a whole.

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Coalitional leaders do all EXCEPT:


A) develop relationships outside the organization.
B) develop relationships with a broad network of people.
C) maintain the same behavior for each situation.
D) understand patterns of influence in the organization.

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Identifying and placing in key positions people who are sympathetic to the desire outcomes of the leader is not a tactic for asserting influence.

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