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Exam 9: Attracting and Retaining the Best Employees

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Question 71

Multiple Choice

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Lois walked into ABC Company to pick up an application for a secretarial job.When she asked about the duties and working conditions, the busy receptionist handed her a document that gave her a clear picture of the position.The receptionist gave Lois a job _____.

A) description
B) specification
C) analysis
D) orientation
E) inventory

F) None of the above
G) A) and B)

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Question 72

Multiple Choice

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HR Solutions, Inc.(HRSI) HR Solutions, Inc.(HRSI) is a human resources management company that specializes in helping small companies learn the right ways of handling human resources issues and activities.The company teaches the different activities that are involved in HR management, as well as teaching companies how to plan for the future.HRSI even helps companies downsize without having their reputations suffer.However, according to HRSI, an ideal situation would be one where all companies downsize simply by attrition.Another main objective of HRSI is to increase cultural diversity within every organization that it helps.HRSI management believes that this diversity is the key to the introduction of successful new ideas into any organization. HRSI is in the process of hiring new employees.This is a critical decision for the company because it is supposed to be the expert on this issue.Once the selection is done, HRSI will need to train its employees effectively so that they will be able to maintain the good image of the company. -Refer to HR Solutions, Inc.Maintaining human resources involves which of the following?

A) selection
B) recruiting
C) compensation
D) job analysis
E) checking references

F) A) and B)
G) All of the above

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Question 73

Multiple Choice

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At Digital Equipment Corporation (DEC) , minorities work at one of DEC's two multicultural plants, which provides a comfortable learning environment before they are assigned to their permanent positions within the company.This diversity training program has helped DEC develop a strong reputation for managing diversity, which is likely to lead to which of the following competitive advantages?

The development phase of human resources management consists of two important activities: (1) training and development (2) and _____.

The 1998 annual report for Sears shows that, since 1978, it has experienced dramatic changes in the composition of its workforce.Sears has increased the number of women, blacks, and Hispanics in all job categories, including managerial, technical, and sales positions.This increase is most likely due to the company's

Sally wants to impress prospective employers with a summary of her background and qualifications for a management position.Her father, who is a businessperson, suggested sending a(n) _____.

The interview is part of _____.

Which of the following are executive orders which prescribe that employers actively encourage job applications from members of minority groups and hire qualified employees from minority groups that are not fully represented in their organization?

An employee's initial wage rate is determined by

American Airlines found that for some jobs it was unwise to train workers on equipment used at the work site.Therefore, a special classroom facility was set up for instruction on operating equipment like that found in some departments.By doing this, American offered ____ training for some jobs.

Legislation regarding personnel practices has been primarily in the areas of employee rights, job safety, and elimination of discrimination.

Perhaps the most widely used selection technique is the _____.

What are the advantages and disadvantages of internal recruiting?

Gathering information about applicants for a position and choosing the most appropriate applicant is called _____.

Assessing employees' performance levels to make objective personnel decisions is accomplished by _____.

The Age Discrimination in Employment Act of 1967 applies directly to

No federal law forbids age discrimination against people younger than 40.

A collection of data on prevailing wage rates in an industry or geographic area is called a(n) _____.

Define the concept of comparable worth, and discuss its advantages and disadvantages.

McCloud Company wants to avoid being unable to compare candidates' qualifications after an interview because the applicants were asked different questions.Giving what type of interview might eliminate this problem?