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Part of the listening process involves attaching meaning to the words we hear, often unconsciously. This part of the process is called ______.


A) hearing
B) responding
C) interpreting
D) understanding

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Listening is a biological process that involves use of the ears and the brain to process sound waves.

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If you are having trouble hearing, ______ might be an effective strategy.


A) judging the speaker's bias
B) working to multitask
C) listening to many messages at once
D) reducing distractions around you

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How is listening important in the definition of communication (the collaborative process of using messages to create and participate in social reality)?

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We cannot create or participate in social reality if nobody is listening. Listening is what makes communication a collaborative process between individuals.

Modern day employers place a high value on good listening skills.

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Which type of distraction comes from environmental disturbances that keep you from listening?


A) medium distractions
B) source distractions
C) bias distraction
D) situational distractions

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Why is it important to know your listening goals?

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Knowing your listening goals h...

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Interpretation is an assumption or attitude about a person, an issue, or a topic made before we have heard all of the facts.

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HIRIER is the acronym for the six-step process of hearing.

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______ listening can be demanding because it requires that we both listen to the message and analyze its content.


A) Combative
B) Critical
C) Empathetic
D) Argumentative

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______ is the ability to selectively attend to and evaluate messages in the media.


A) Media mindfulness
B) Media literacy
C) Media awareness
D) Media listening

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When a friend is telling you about a great new restaurant she visited, you are distracted by the sight of an attractive person crossing the street and do not attend to your friend's message. This situation demonstrates ______.


A) It is possible to hear someone without listening them.
B) Interpretation is a part of listening.
C) Hearing is fundamentally active.
D) It is possible to listen to someone without hearing them.

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Listening for pleasure, such as listening to music, a podcast, or the radio is called ______ listening.


A) critical
B) comprehensive
C) appreciative
D) entertainment

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What is listening anxiety, and what causes it to happen?

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Listening anxiety occurs when a listener...

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Any assumption we have made about a person, an issue, or a topic before we have heard all the facts is a(n) ______.


A) opinion
B) attitude
C) belief
D) bias

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One of the core differences between hearing and listening is that listening is ______.


A) active
B) reactive
C) passive
D) inactive

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Give an example of discriminative listening.

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Examples will vary. Possible answers are...

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Ambient noise such as a thunderstorm, music from the computer, or a TV show in the background fall under the category of ______ distractions.


A) medium
B) source
C) bias
D) situational

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D

Tron is reading for one of his classes at the library, but he finds it hard to focus. He keeps hearing noise from a group of students working at the table next to him. Even when they are quiet, Tron is interrupted by noises from the front desk and the hum of a nearby vending machine All of these distractions are examples of ______.


A) source distractions
B) situational distractions
C) medium distractions
D) bias distractions

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Explain the difference between appreciative and empathic listening and provide an example of each.

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Examples will vary. Appreciative listening involves listening for pleasure, and you would use that listening when you were at a concert, or listening to an audiobook or podcast that you like. Comparatively, empathic listening is listening to others by responding nonjudgmentally to their needs. An example would be consoling an upset friend without trying to fix their problems.

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