Question 1

When you organize an analytical report indirectly, in what order should the ideas be presented?

Accepted Answer

A)   Introduction/problem, conclusions/recommendations, facts/findings, and discussion/analysis
B)   Introduction/background, facts/findings, and summary
C)   Introduction/problem, facts/findings, discussion/analysis, and conclusions/recommendations
D)   The indirect strategy does not follow a set order of ideas.

Question 2

Which of the following is most likely to be written as an informational report?

Accepted Answer

A)   A recommendation from the Information Technology Department that your company install a wireless network
B)   A feasibility study addressing possible tuition reimbursement for employees
C)   A comparison of five handheld communication devices that your company might purchase
D)   A summary of information presented at a recent conference for technical writers

Question 3

Primary data result from reading what others have experienced or observed and recorded.

Accepted Answer

A) True 
 B)False

Question 4

Headings that show the sections of a report are called

Accepted Answer

A)   talking headings.
B)   signposts.
C)   functional headings.
D)   cross-sectional divisions.

Question 5

_______________ data come from reading what others have experienced or observed and recorded.

Accepted Answer

The answer of _______________ data come from reading what others...

Question 6

Katherine must use headings in a report. What should she do to make sure that her headings are effective?

Accepted Answer

A)   Place first- and second-level headings in all capital letters.
B)   Use a period after each stand-alone bolded heading.
C)   End a page with a heading to entice her audience to read the report further.
D)   Include at least one heading per report page.

Question 7

Your department needs a new copier, and your job is to research the options. Based on your research, you have selected an all-in-one machine that you believe will be cost effective and will perform well. What kind of report would you write to present your findings?

Accepted Answer

A)   Feasibility report
B)   Justification/recommendation report
C)   Yardstick report
D)   Progress report

Question 8

To help you clarify a report problem, you should write a

Accepted Answer

A)   thesis statement.
B)   transitional sentence.
C)   problem statement.
D)   topic sentence.

Question 9

The first letter of each word in a heading should always be capitalized.

Accepted Answer

A) True 
 B)False

Question 10

A report that gives status updates on a current project is called

Accepted Answer

A)   the minutes of a meeting.
B)   an analytical report.
C)   a progress report.
D)   a summary.

Question 11

Based on their function, business reports typically fall into one of two categories: instructional or persuasive.

Accepted Answer

A) True 
 B)False

Question 12

Informational reports often describe periodic, recurring activities as well as situational, nonrecurring events.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is the best advice to follow when writing a summary?

Accepted Answer

A)   Include specific examples from the report, article, or book you are summarizing.
B)   Copy passages word for word to ensure that you cover the main ideas.
C)   Avoid headings or lists to prevent reader distraction.
D)   State the main idea or purpose as well as the source of the document being summarized.

Question 14

The direct strategy of organization is appropriate for a business report when readers

Accepted Answer

A)   need to be educated.
B)   must be persuaded.
C)   are informed.
D)   may be disappointed or hostile.

Question 15

Progress reports are written for only internal readers.

Accepted Answer

A) True 
 B)False

Question 16

Reports that provide data or findings, analyses, and conclusions are

Accepted Answer

A)   informational reports.
B)   analytical reports.
C)   summaries.
D)   progress reports.

Question 17

A summary should condense a report or article by what percentage?

Accepted Answer

A)   5 percent
B)   25 percent
C)   85 to 90 percent
D)   50 percent

Question 18

Informational reports should be written using the direct organizational strategy.

Accepted Answer

A) True 
 B)False

Question 19

When you write a purpose statement for a report, you should use action verbs.

Accepted Answer

A) True 
 B)False

Question 20

The purpose of a justification/recommendation report is to

Accepted Answer

A)   justify or recommend actions.
B)   summarize the progress of an ongoing project.
C)   examine the practicality and advisability of following a specific course of action.
D)   examine problems with two or more solutions.

Exam 9: Informal Reports

Progress reports are written for only internal readers.

Correct AnswerverifiedShow Answer

A summary should condense a report or article by what percentage?

Correct AnswerverifiedShow Answer

Primary data result from reading what others have experienced or observed and recorded.

Correct AnswerverifiedShow Answer

Your department needs a new copier, and your job is to research the options. Based on your research, you have selected an all-in-one machine that you believe will be cost effective and will perform well. What kind of report would you write to present your findings?

Correct AnswerverifiedShow Answer

A report that gives status updates on a current project is called

Correct AnswerverifiedShow Answer

Based on their function, business reports typically fall into one of two categories: instructional or persuasive.

Correct AnswerverifiedShow Answer

When you write a purpose statement for a report, you should use action verbs.

Correct AnswerverifiedShow Answer

Which of the following is the best advice to follow when writing a summary?

Correct AnswerverifiedShow Answer

The first letter of each word in a heading should always be capitalized.

Correct AnswerverifiedShow Answer

The purpose of a justification/recommendation report is to

Correct AnswerverifiedShow Answer

_______________ data come from reading what others have experienced or observed and recorded.

Correct AnswerverifiedShow Answer

Reports that provide data or findings, analyses, and conclusions are

Correct AnswerverifiedShow Answer

Katherine must use headings in a report. What should she do to make sure that her headings are effective?

Correct AnswerverifiedShow Answer

When you organize an analytical report indirectly, in what order should the ideas be presented?

Correct AnswerverifiedShow Answer

Informational reports should be written using the direct organizational strategy.

Correct AnswerverifiedShow Answer

Headings that show the sections of a report are called

Correct AnswerverifiedShow Answer

Which of the following is most likely to be written as an informational report?

Correct AnswerverifiedShow Answer

Informational reports often describe periodic, recurring activities as well as situational, nonrecurring events.

Correct AnswerverifiedShow Answer

To help you clarify a report problem, you should write a

Correct AnswerverifiedShow Answer

The direct strategy of organization is appropriate for a business report when readers

Correct AnswerverifiedShow Answer

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