Question 1

While processing a purchase order,if the customer's request for special terms is disapproved,the cost of checking availability and credit is wasted.

Accepted Answer

A) True 
 B)False

Question 2

ERP vendors do not include business processes as a part of the software package.

Accepted Answer

A) True 
 B)False  False

Question 3

Some business processes consist of activities that do not involve information systems.

Accepted Answer

A) True 
 B)False

Question 4

An application that includes business processes as part of the package requires time for integration and training.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is an example of a departmental scope?

Accepted Answer

A)   supply chain management
B)   enterprise resource management
C)   accounts payable
D)   customer relationship management

Question 6

Which of the following statements is true about designing,creating,and implementing a new business process?

Accepted Answer

A)   Process changes that don't work can be undone easily.
B)   Computer simulation of alternative processes is inexpensive.
C)   During the system development process, there is a risk that the technology may change.
D)   Resolution of implementation problems is easier for enterprise processes.

Question 7

Which of the following is the first step in the business process management (BPM) cycle?

Accepted Answer

A)   creating system components
B)   creating models of business processes
C)   implementing the needed business processes
D)   assessing business process effectiveness

Question 8

Which of the following steps is the most appropriate,if a company decides to accept more risk and sell to companies with lower credit scores?

Accepted Answer

A)   modifying the credit checking process
B)   implementing different ways of checking credit
C)   approval of the special terms before checking the credit
D)   shipping the inventory directly from the manufacturer, to lower the credit

Question 9

Creating computer programs and designing databases in-house is more affordable than buying off-the-shelf software.

Accepted Answer

A) True 
 B)False

Question 10

In which of the following situations may credit checking be the first step in the procedure of processing an order?

Accepted Answer

A)   during recession
B)   during a merger
C)   during an acquisition
D)   during an amalgamation

Question 11

A company stops stocking an item but procures it directly from the manufacturer: This implies that the company has made a change in its ________.

Accepted Answer

A)   product line
B)   supply chain
C)   credit policy
D)   distribution structure B

Question 12

The difficulty of creating the as-is process diagram depends on the sophistication of the organization.

Accepted Answer

A) True 
 B)False

Question 13

In which of the following instances will a business continually be in crisis,dealing with one process emergency after another?

Accepted Answer

A)   when the organization plans to develop the business process
B)   when an organization actively seeks to change business processes
C)   when the organization waits and lets the need for change just happen to them
D)   when the organization plans to update its business process

Question 14

What are the three principles that relate business processes and information systems?

Accepted Answer

According to the first principle,informa...

Question 15

A business process need not use just one information system.

Accepted Answer

A) True 
 B)False

Question 16

An information system that processes a particular database will be used by only one business process.

Accepted Answer

A) True 
 B)False

Question 17

A business process is a network of activities,repositories,and data and sequence flows that interact to accomplish a business function.

Accepted Answer

A) True 
 B)False

Question 18

A substantial change in the business environment,like the onset of a recession,might mean that checking credit becomes unnecessary.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following statements is true about choosing whether to develop information systems or business processes first?

Accepted Answer

A)   For a business process that is being constructed, building an IS after creating the business process is likely to cause problems.
B)   If an information system is built after the creation of business processes, other business processes that use the same IS can be integrated easily.
C)   If business processes are built after the IS development process, activities that are not part of the IS may not be considered.
D)   If an information system is built first, the development team should determine the requirements by itself.

Question 20

If employees are already using an IS,one way of adjusting role resources is to improve the information system so as to facilitate the new process.

Accepted Answer

A) True 
 B)False  True

Exam 29: Business Process Management

While processing a purchase order,if the customer's request for special terms is disapproved,the cost of checking availability and credit is wasted.

Correct AnswerverifiedShow Answer

ERP vendors do not include business processes as a part of the software package.

Correct AnswerverifiedFalse

Some business processes consist of activities that do not involve information systems.

Correct AnswerverifiedShow Answer

An application that includes business processes as part of the package requires time for integration and training.

Correct AnswerverifiedShow Answer

Which of the following is an example of a departmental scope?

Correct AnswerverifiedShow Answer

Which of the following statements is true about designing,creating,and implementing a new business process?

Correct AnswerverifiedShow Answer

Which of the following is the first step in the business process management (BPM) cycle?

Correct AnswerverifiedShow Answer

Which of the following steps is the most appropriate,if a company decides to accept more risk and sell to companies with lower credit scores?

Correct AnswerverifiedShow Answer

Creating computer programs and designing databases in-house is more affordable than buying off-the-shelf software.

Correct AnswerverifiedShow Answer

In which of the following situations may credit checking be the first step in the procedure of processing an order?

Correct AnswerverifiedShow Answer

A company stops stocking an item but procures it directly from the manufacturer: This implies that the company has made a change in its ________.

Correct AnswerverifiedB

The difficulty of creating the as-is process diagram depends on the sophistication of the organization.

Correct AnswerverifiedShow Answer

In which of the following instances will a business continually be in crisis,dealing with one process emergency after another?

Correct AnswerverifiedShow Answer

What are the three principles that relate business processes and information systems?

Correct AnswerverifiedAccording to the first principle,informa...View AnswerShow Answer

A business process need not use just one information system.

Correct AnswerverifiedShow Answer

An information system that processes a particular database will be used by only one business process.

Correct AnswerverifiedShow Answer

A business process is a network of activities,repositories,and data and sequence flows that interact to accomplish a business function.

Correct AnswerverifiedShow Answer

A substantial change in the business environment,like the onset of a recession,might mean that checking credit becomes unnecessary.

Correct AnswerverifiedShow Answer

Which of the following statements is true about choosing whether to develop information systems or business processes first?

Correct AnswerverifiedShow Answer

If employees are already using an IS,one way of adjusting role resources is to improve the information system so as to facilitate the new process.

Correct AnswerverifiedTrue

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False

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B

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According to the first principle,informa...
View Answer

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True