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Market segmentation variables should always:


A) require a lot of market research to obtain.
B) be linked closely to the purchase of the product in question.
C) segment a market geographically.
D) be based on demographics.
E) include a psychographic component.

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Emma decides that after establishing a successful business using a mass marketing approach, she wants to expand by differentiating her product range. Emma decides she will use a target marketing approach, which can best be described as:


A) identifying smaller, more targetable market segments, then tailoring the marketing mix to best appeal to those segments.
B) identifying business-to-consumer markets, then tailoring the marketing mix to best appeal to those markets.
C) identifying business-to-business markets, then tailoring the marketing mix to best appeal to those markets.
D) developing a marketing mix for the market.
E) none of the options listed.

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Which of the following best describes the broad concept of a market?


A) A group of customers with heterogeneous needs and wants.
B) A group of customers with homogenous needs and wants.
C) The business-to-consumer market.
D) The business-to- business market.
E) None of the options listed.

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As a marketer for a major wine company, you implement a marketing program based on occasion-based segmentation. You market some products as 'gifts', others as 'celebratory' and others for 'cellaring'. You action is an example of:


A) geographic segmentation.
B) psychographic segmentation.
C) behavioural segmentation.
D) demographic segmentation.

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A market segment profile describes:


A) common features shared by members of market segments and how they differ from other market segments.
B) qualitative characteristics of a particular market segment.
C) quantitative characteristics of a particular market segment.
D) the marketing mix that will be targeted at a particular market segment.
E) None of the options listed.

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Elders provides a comprehensive range of goods and services to farmers. This specialised approach to target marketing is an example of:


A) one-to-one marketing.
B) mass marketing.
C) product specialisation.
D) market specialisation.
E) product-market specialisation.

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The first step in determining the current positioning of a brand is:


A) to devise some concept of the ideal position of the organisation's product or brand.
B) to identify product attributes that consumers use to distinguish between competing products or brands.
C) to develop a plan to move to the desired position.
D) to move towards a position related to peer status.

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An organisation that segments its market by offering rewards based on the amount of points accumulated on its loyalty card would be best described as utilising:


A) demographic segmentation.
B) psychographic segmentation.
C) behavioural segmentation.
D) geo-demographic segmentation.
E) None of the options listed.

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During the targeting phase, the main goal is to evaluate potential segments and select segments prior to positioning.

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___________ produces two-dimensional maps showing how competing brands relate to each other in terms of a range of product attributes. This, of course, assumes that consumers in the target segment are ___________ with the brand and its competitors and are able to subjectively or objectively compare them on attributes that they believe to be important.


A) Perceptual mapping, unfamiliar
B) Behavioural mapping, already familiar
C) Perceptual mapping, already familiar
D) Behavioural mapping, unfamiliar

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For which of the following segmentation variables is it more likely to be difficult to measure and obtain accurate data?


A) Demographic variables.
B) Organisational size.
C) Psychographic variables.
D) Geographic variables.
E) All of the options listed are difficult to measure.

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C

The first step in determining the current positioning of a brand is:


A) to evaluate the price of competing products or brands.
B) to develop a marketing mix.
C) to evaluate the promotional campaigns of competitors.
D) to identify the product attributes that target consumers use to distinguish between competing products or brands.
E) None of the options listed.

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A common technique used to determine market positioning is:


A) perceptual mapping.
B) the marketing mix.
C) market targeting.
D) market promotion.
E) environmental analysis.

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Which strategy would most accurately describe the marketing efforts of a major car manufacturer such as Toyota?


A) Mass marketing.
B) Customised.
C) Differentiated targeting.
D) Production-oriented.
E) Undifferentiated targeting.

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Which of the following would be an advantage of a one-to-one marketing strategy?


A) Positive word-of-mouth customer referrals.
B) Building close relationships with a customer.
C) Customer loyalty.
D) Potential repeat purchases from the customer.
E) All of the options listed are potential advantages.

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E

A credit union that provides a wide range of financial services to members who are employed in particular industries would be best described as having:


A) a market specialisation.
B) a product specialisation.
C) a service specialisation.
D) a product-market specialisation.
E) None of the options listed.

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Market segmentation based on variables, which are the vital and social characteristics of populations, such as age, education and income, is known as:


A) demographic segmentation.
B) geographic segmentation.
C) psychographic segmentation.
D) behavioural segmentation.

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A

Emma has decided to switch from a mass marketing approach, to a target marketing approach. She understands that target marketing is a process and ____________________ forms the basis of the process.


A) market segmentation
B) market research
C) market intelligence
D) marketing strategy
E) the marketing mix

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As an importer of surfing accessories, your company focuses its marketing operations in the warmer coastal regions of Australia. This action is an example of:


A) geographic segmentation.
B) psychographic segmentation.
C) behavioural segmentation.
D) demographic segmentation.

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Which of the following would be useful for an organisation in forecasting the sales potential for a market segment?


A) A knowledge of the conditions in its marketing environment.
B) A knowledge of its current market share in that segment.
C) A knowledge of the activities of competitors.
D) All of the options listed.
E) Only a and b would be useful.

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