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Exam 14: Organizational Change and Development

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Question 91

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Specific organization development intervention strategies are most likely to be successful if they are implemented by:

A) the CEO and senior managers.
B) an organization development team of managers and associates.
C) individual department managers.
D) trained organization development specialists.
E) designated change leaders in the organization.

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Question 92

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Job redesign can be accomplished through _______________ or ______________.

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job enrich...

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Question 93

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When change leaders are admired, a participatory approach is necessary.

Decisions related to _________ must be made in all planned change projects.

MBO stands for management by objectives.

Managing knowledge transfers and development are not usually part of managing organizational change.

Define the term "procedural justice" and describe when an employee might feel that their procedural justice is being violated.

The DADA syndrome represents a sequence of stages: denial, anxiety, depression and acceptance.

High-involvement management and organizational development methods are inconsistent approaches to organizational management.

A manufacturing division sets a goal of assembling 500 units per day. The division is unable to meet its goal and looks for ways to improve its process. The pressure for change is from: