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Discuss the range of organizations that operate as DMC's, including Independent Operators, Multi-Ser Operators, and Destination Management Networks.

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Destination Management Companies (DMC's) can vary in size and scope, and they can operate as independent operators, multi-service operators, or as part of a larger Destination Management Network. Independent Operators: These DMC's are typically smaller, locally-owned businesses that focus on providing destination management services for a specific region or city. They often have strong relationships with local vendors and suppliers, and they specialize in creating unique and customized experiences for their clients. Multi-Service Operators: These DMC's offer a wide range of services beyond traditional destination management, such as event planning, transportation, accommodation, and entertainment. They often have a larger staff and more resources, allowing them to handle larger and more complex events and programs. Destination Management Networks: Some DMC's are part of a larger network or consortium of destination management companies. These networks can provide a wider range of services and a larger geographic reach, allowing them to handle events and programs in multiple destinations. They often have standardized processes and procedures to ensure consistency and quality across their network. Overall, DMC's can range from small, independent operators to larger, multi-service operators, and they can operate independently or as part of a larger network. Each type of DMC offers its own unique advantages and capabilities, allowing them to cater to a wide range of client needs and preferences.

A DMC does not require ________.


A) Extensive capital
B) Extensive preparation
C) Extensive corporations
D) Extensive research

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DMCs do not serve:


A) Organizations whose employees are participating in a particular program
B) Tour groups with random participants
C) Land tours for a cruise ship company
D) All of the above

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A DMC can be defined as a professional services business that possesses extensive local knowledge, expertise, and resources.

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DMC stands for Destination Management Conference.

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DMCs do not have to be legally insured for business liability because they will be covered under the client's policy.

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ADMEI stands for:


A) Association of DMO Events
B) Association of Destination Management Executives
C) American Destination Meeting Events
D) None of the above

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When items are based on "lot"costs, the pricing is based on the actual number of participants.

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Match the DMC process with its description / definition. -Wrap-Up and billing


A) DMC's may be involved in this, but they do not usually organize nor sponsor them
B) Encompasses routing, vehicle use, staff requirements, special venue considerations, equipment staging areas, maps and signage.
C) Can include cocktail receptions, gala dinner events, guest and children's programs
D) The process where you go where the customers are or where the customers do business.
E) At this time, all suppliers contracted by the DMC are notified that the program is definite and their services are confirmed.
F) Involves invoices using either "lot" costs or a per-person basis.
G) This process especially requires the coordination of staff and suppliers into one cohesive program of products and services.

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F

DMO stands for Destination Marketing Organization.

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True

Discuss six of the eight areas that DMC operators should take seriously to keep in touch with future tre

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DMC operators should take the following ...

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A DMC's suppliers:


A) Determine the off-property logistics for all of the events
B) Provide a portfolio of services directly to the client
C) Are partners in delivering the final program content
D) None of the above

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Incentive-based meetings and events are organized to give incentives for prospective clients to use the DMC's services.

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Which of the following is not a sample corporate program that a DMC would work on?


A) National Sales Meeting
B) Training Meetings
C) Product Introductions
D) They are all sample corporate programs.

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The basic steps in the business process before a DMC is hired include all but which of the following?


A) Contacting potential clients through direct electronic communication
B) Developing a proposal based on the potential client's guidelines
C) Making a presentation
D) All of the above

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An RFP is a:


A) Request For Production
B) Request For Proposition
C) Request For Proposal
D) Request for Approval

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DMC management companies are hired by meeting planners to ________ important corporate and association gatherings.


A) Provide local knowledge and expertise
B) Provide experience and resources
C) Suggest destinations
D) A and B

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Field staff includes all but which of the following?


A) Concierge
B) Tour guide
C) Airport "meet and greet" staff
D) Hospitality desk staff

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Transportation logistics are not key services provided by DMC's - they are provided by DMO's.

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While DMC's may be involved in site inspections, they do not usually organize nor sponsor them. That responsibility lies with the DMO in the locale.

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