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a. Describe the major strengths and weaknesses of publicity versus advertising. b. Why must publicity be viewed as complementary to advertising and not as a substitute for it? c. What are the best uses of publicity? Explain your answer.

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a. The major strength of publicity is it...

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A good public relations program


A) has a contingency plan for company personnel to handle potential negative publicity.
B) ignores requests for information regarding negative events from media.
C) applies pressure to media by reducing advertising when those media run negative stories on a firm.
D) applies pressure to media by engaging in law suits when those media run negative stories on a firm.

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The Following Questions are linked to this scenario: A small manufacturer of personal computers has two target market groups of customers: local and national. The local customers consist of people who live or work within a 7-mile radius of the store. Many are past customers who now seek to upgrade their equipment. The second target market consists of customers who are much more geographically dispersed. -Which medium is most appropriate for targeted ad messages aimed at past customers who seek to upgrade their equipment?


A) Direct mail
B) Telephone directories
C) Outdoor
D) Daily newspaper

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Which of these is NOT a major potential benefit of a vertical cooperative-advertising agreement for a small retailer?


A) It can conduct more advertising than planned.
B) It can emphasize a well-known manufacturer's name in ads.
C) It can gain access to professionally prepared ad materials.
D) It can have flexibility in developing and using messages.

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Marketers have the LEAST degree of control with which promotional form?


A) Subliminal advertising
B) Publicity
C) Public relations
D) Personal selling

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Which form of advertising responsibility is most likely to be used by a large, diversified firm?


A) One ad agency to handle advertising for all product lines
B) One ad agency to handle both advertising and public relations for all product lines
C) A separate ad agency for each major product line
D) A separate ad agency for each brand

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Which promotion tool works best with a pulling strategy?


A) Massed promotion
B) Distributed promotion
C) Personal selling
D) Advertising

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For print media, the components of reach are


A) circulation and waste.
B) circulation and passalong rate.
C) total circulation and the size of the target market.
D) subscription and newsstand sales.

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For broadcast media, reach is comprised of both circulation and passalong rate.

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In contrast to an in-house department, an outside agency has many more staff specialists.

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The medium with the highest passalong rate is


A) magazines.
B) daily newspapers.
C) network television.
D) cable television.

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For 2010 projections, newspapers and television are the two most preferred media (in terms of advertising expenditures) in the United States.

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Because media are not paid for publicity, the overall costs of a publicity program for a company are virtually zero.

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A goal for advertising, in terms of its relationship with personal selling, is to


A) close the sale.
B) counter objections.
C) provide specialized information to special customers.
D) obtain audience awareness and liking for a firm's brands.

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All firms should develop contingency plans to deal with negative publicity.

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Which statement best describes the relationship of advertising, personal selling, publicity, and public relations?


A) Public relations includes all advertising, personal selling, and sales promotion activities that are image-related.
B) Advertising, public relations, and publicity are always reported in independent media.
C) Advertising, public relations, and publicity can be either demand- or image-directed.
D) Advertising, public relations, and publicity are always forms of mass communication.

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Narrowcasting enables small local retailers to efficiently use national media.

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An example of a horizontal cooperative advertising is


A) a contract between a franchisor and franchisee covering national advertising.
B) a contract among tenants of a regional shopping center to jointly promote a special Thanksgiving Day sale.
C) point-of-purchase materials provided to several retailers by a wholesaler.
D) a rebate offer to final consumers promoted by a retailer.

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A manufacturer and retailer would agree to share advertising costs in what type of advertising agreement?


A) Distributed ads
B) Horizontal cooperative advertising
C) Vertical cooperative advertising
D) Pull strategy

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The credibility of publicity-related messages is high because


A) the media are independent.
B) the media are paid by the sponsor.
C) publicity-related messages are long.
D) people pay more attention to publicity than advertising.

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