Question 1

Extrinsic sources of motivation include performance bonuses, recognition awards, and frequent reminders from the boss about work deadlines.

Accepted Answer

A) True 
 B)False

Question 2

Current evidence indicates that a person's needs hierarchy

Accepted Answer

A)  is common to everyone.
B)  is hardwired.
C)  remains the same over a person's lifetime.
D)  All of the answers are correct.
E)  None of the answers apply.

Question 3

In expectancy theory, valence refers to the

Accepted Answer

A)  anticipated satisfaction or dissatisfaction that an individual feels towards an outcome.
B)  individual's perceived probability that his or her performance will lead to specific outcomes.
C)  amount of effort a person puts towards a known goal.
D)  individual's perceived probability of performing the task at a particular level.
E)  feelings that result from a comparison of the individual's outcome/input ratio with the outcome/input ratio of a comparison other.

Question 4

Which of the following employee motivation theories does NOT arrange needs in a hierarchy of importance?

Accepted Answer

A)  McClelland's learned needs theory.
B)  Four-drive theory.
C)  Maslow's theory.
D)  Equity theory.
E)  Four-drive theory and McClelland's learned needs theory only.

Question 5

The distributive justice rule applies the concept of

Accepted Answer

A)  equity.
B)  individual needs.
C)  motivation.
D)  goal setting.
E)  None of the answers apply.

Question 6

You have been asked to design a training program that will help managers create a better sense of procedural justice in their day-to-day decisions. Describe what this training program would emphasize to improve perceptions of procedural justice.

Accepted Answer

The textbook discusses the need to provi...

Question 7

All of the following are reasons given for why some employees are "disengaged" EXCEPT:

Accepted Answer

A)  Companies have not strived for employee involvement.
B)  Organizational injustices.
C)  Employee development opportunities are lacking.
D)  Communication about the business is lacking.
E)  Basic needs of employees have not been provided or satisfied.

Question 8

Maslow's needs hierarchy theory discusses all of the following concepts EXCEPT

Accepted Answer

A)  physiological needs.
B)  drive to acquire.
C)  self-actualization.
D)  belongingness/love.
E)  safety needs.

Question 9

According to a recent major survey, employee engagement is the most important human resources issue among major Canadian organizations.

Accepted Answer

A) True 
 B)False

Question 10

One way to increase employee motivation by improving the P-to-O expectancies is to

Accepted Answer

A)  convince employees that they are able to accomplish the task.
B)  give everyone the same reward.
C)  select employees with the required skills and knowledge.
D)  measure employee performance accurately.
E)  provide sufficient time and resources to perform the task.

Question 11

Strengths-based coaching is also known as appreciative coaching.

Accepted Answer

A) True 
 B)False

Question 12

Needs hierarchy theory fails to explain the dynamics of employee motivation mainly because:

Accepted Answer

A)  people do not have a needs hierarchy.
B)  both theories wrongly assume that everyone has hardwired needs.
C)  people have drives, not needs.
D)  some people never experience growth or self-actualization.
E)  people do not fit into a single needs hierarchy.

Question 13

Behaviour modification does NOT consider

Accepted Answer

A)  employee attitudes towards the person reinforcing the behaviour.
B)  employee behaviour before the behaviour modification strategy is applied.
C)  the effect of feedback on behaviour.
D)  the types of actions that reinforce behaviour.
E)  changes in employee behaviour when the reinforcer is removed.

Question 14

According to four-drive theory, three drives are proactive (i.e. we actively seek to fulfill them), whereas the drive to defend is reactive (activated only in reaction to threat).

Accepted Answer

A) True 
 B)False

Question 15

The two types of need for power in learned needs theory are

Accepted Answer

A)  high and low.
B)  individual and team.
C)  corporate and political.
D)  personalized and socialized.
E)  monetary and non-monetary.

Question 16

Goals need to be measurable

Accepted Answer

A) True 
 B)False

Question 17

In four-drive theory, the driveis most closely associated with the need for relative status and recognition.

Accepted Answer

A)  to achieve goals
B)  for feedback
C)  to acquire
D)  to bond
E)  for fairness

Question 18

The optimal level of goal difficulty occurs where the goal has more than a low level, but less than a moderate level of goal difficulty.

Accepted Answer

A) True 
 B)False

Question 19

In Maslow's needs hierarchy, the bottom four levels are collectively known as needs, whereas self-actualization is called a(n)  need.

Accepted Answer

A)  subordinate; superordinate
B)  belongingness; infinite
C)  fictitious; factual
D)  primary; secondary
E)  None of the choices.

Question 20

Four-drive theory recommends keeping all four drives in "balance"; that is, organizations should avoid too much or too little opportunity to fulfill each drive.

Accepted Answer

A) True 
 B)False

Exam 5: Foundations of Employee Motivation

One way to increase employee motivation by improving the P-to-O expectancies is to

Correct AnswerverifiedShow Answer

Extrinsic sources of motivation include performance bonuses, recognition awards, and frequent reminders from the boss about work deadlines.

Correct AnswerverifiedShow Answer

The optimal level of goal difficulty occurs where the goal has more than a low level, but less than a moderate level of goal difficulty.

Correct AnswerverifiedShow Answer

Goals need to be measurable

Correct AnswerverifiedShow Answer

Four-drive theory recommends keeping all four drives in "balance"; that is, organizations should avoid too much or too little opportunity to fulfill each drive.

Correct AnswerverifiedShow Answer

According to a recent major survey, employee engagement is the most important human resources issue among major Canadian organizations.

Correct AnswerverifiedShow Answer

Which of the following employee motivation theories does NOT arrange needs in a hierarchy of importance?

Correct AnswerverifiedShow Answer

All of the following are reasons given for why some employees are "disengaged" EXCEPT:

Correct AnswerverifiedShow Answer

Strengths-based coaching is also known as appreciative coaching.

Correct AnswerverifiedShow Answer

Maslow's needs hierarchy theory discusses all of the following concepts EXCEPT

Correct AnswerverifiedShow Answer

In Maslow's needs hierarchy, the bottom four levels are collectively known as needs, whereas self-actualization is called a(n) need.

Correct AnswerverifiedShow Answer

The two types of need for power in learned needs theory are

Correct AnswerverifiedShow Answer

According to four-drive theory, three drives are proactive (i.e. we actively seek to fulfill them), whereas the drive to defend is reactive (activated only in reaction to threat).

Correct AnswerverifiedShow Answer

In four-drive theory, the driveis most closely associated with the need for relative status and recognition.

Correct AnswerverifiedShow Answer

Behaviour modification does NOT consider

Correct AnswerverifiedShow Answer

Needs hierarchy theory fails to explain the dynamics of employee motivation mainly because:

Correct AnswerverifiedShow Answer

You have been asked to design a training program that will help managers create a better sense of procedural justice in their day-to-day decisions. Describe what this training program would emphasize to improve perceptions of procedural justice.

Correct AnswerverifiedThe textbook discusses the need to provi...View AnswerShow Answer

In expectancy theory, valence refers to the

Correct AnswerverifiedShow Answer

Current evidence indicates that a person's needs hierarchy

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The distributive justice rule applies the concept of

Correct AnswerverifiedShow Answer

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The textbook discusses the need to provi...
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