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Tools and techniques used to achieve effective coordination and integration of key activities in an organization include all the following except


A) horizontal organization structures.
B) common culture and shared values.
C) horizontal diversification.
D) communications and information technologies.

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In a barrier-free organization,differences in skills,authority,and talent disappear.

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Which of the following is an advantage of a divisional type of organizational structure?


A) efficient use of managerial and technical talent
B) an enhanced ability to respond quickly to changes in the external environment
C) high degree of emphasis on long-term performance
D) uniformity in image and quality across divisions

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What is the name of the practice that many modular organization use to grow?


A) operational effectiveness
B) outsourcing
C) strategic leveraging
D) strategic enabling

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Organizational structure refers to the formalized patterns of interactions that link company ________,________,and ________.


A) processes;mechanisms;techniques
B) tasks;mechanisms;techniques
C) processes;people;mechanisms
D) tasks;technologies;people

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Which of the following is not a disadvantage of a divisional type of organizational structure?


A) It can be very expensive compared to a functional organizational structure.
B) There is a strong tendency for divisions to focus on short-term performance.
C) There can be dysfunctional competition among divisions.
D) There is separation of strategic and operating control.

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An organization such as ConAgra that has dozens of different divisions with similar products will probably have the greatest success with which form of organization structure?


A) functional structure
B) matrix structure
C) strategic business unit structure
D) holding company structure

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The appropriateness of the type of organizational structure depends upon the ________ and ________ of growth.


A) nature;magnitude
B) definition;accessibility
C) accessibility;nature
D) nature;definition

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Jack Welch,former CEO of GE,believes that all internal and external organizational boundaries should vanish completely.

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One of the disadvantages of divisional structure design is that they divide ________,________,and knowledge.They insulate divisional managers from other divisional managers thus inhibiting their ability to coordinate activities,share resources,and learn from each other.


A) land,buildings
B) assets,structures
C) people,resources
D) people,buildings

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If an international firm has a multidomestic strategy and a relatively high level of product diversity,the best choice for its organizational structure is a(n) ________ structure.


A) worldwide functional
B) worldwide product division
C) worldwide matrix
D) international division

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In an ambidextrous firm,if too much focus is placed on ________,the firm with suffer low profitability in the short run.


A) alignment
B) adaptability
C) structure
D) opportunities

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According to author Jeffrey Pfeffer,the advantages of teams are that employees control themselves,develop more creative solutions to problems,and permit the absorption of administrative tasks previously performed by specialists.

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The O'Reilly and Tushman study on ambidextrous organizational designs found that there was little support for the argument that organizational structure,management practices employed and performance of both the breakthrough initiative and the traditional business are related.

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Organizations generally tend to become internally focused when faced with ________ and ________.


A) resource scarcity;declining performance
B) internal pressures;improving performance
C) resource abundance;declining performance
D) external pressures;resource abundance

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Discuss the three major contingencies that influence the chosen organizational structure as a firm expands into foreign markets.

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In the global marketplace,managers must ...

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Effective ambidextrous organizations maintain adaptability,which means that


A) managers are focused on growth opportunities.
B) there is a clear sense of how value is being created in the short-term and how activities are properly integrated and coordinated.
C) divisional-goals are consistent with overall corporate goals.
D) managers must remain proactive in expanding and/or modifying their product-market scope to anticipate and satisfy market conditions.

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To enhance integration and control of related product market activities,the functional structure minimizes centralization.

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According to the study by O'Reilly and Tushman,effective ambidextrous structures had all the following attributes except


A) a clear and compelling vision.
B) managerial efforts were highly focused on revenue enhancement.
C) cross-fertilization among business units.
D) established units were shielded from the distractions of launching new businesses.

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As illustrated in the opening case for Chapter 10,Boeing lost a lot of control and,therefore,incurred high operating costs for its build out of the 787 Dreamliner because it ________ design and manufacturing.


A) on-shored
B) internalized
C) outsourced
D) internationalized

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