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What moves beyond Excel graphs and charts into sophisticated analysis techniques such as pie charts, controls, instruments, maps, time-series graphs, and more?


A) Informing
B) Infographics
C) Data visualization tools
D) Business intelligence dashboards

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Static information includes data that changes based on user actions.

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Web analytics analyzes unstructured data associated with websites to identify consumer behavior and website navigation.

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Business analysis is difficult from operational databases. Which of the following is not a reason why?


A) Every department has its own method for recording data.
B) When sharing data, it matches and users get the data they need.
C) The data is of poor quality.
D) The data collected is not always useful for intended purposes.

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What is a technique for establishing a match, or balance, between the source data and the target data warehouse?


A) Data set.
B) Dirty data.
C) Data map.
D) Data point.

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What analyzes unstructured data to find trends and patterns in words and sentences?


A) Social media analytics
B) Speech analytics
C) Text analytics
D) Web analytics

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Unique information asks if each transaction and event represented only once in the information.

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What is speech analytics?


A) Analyzes text flowing across the Internet, including unstructured text from blogs and messages.
B) The process of analyzing recorded calls to gather information; brings structure to customer interactions and exposes information buried in customer contact center interactions with an enterprise.
C) Analyzes unstructured data to find trends and patterns in words and sentences.
D) Analyzes unstructured data associated with websites to identify consumer behavior and website navigation.

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One of the advantages found in a relational database is increased information redundancy.

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What is a statistical process for estimating the relationships among variables?


A) Prediction
B) Optimization
C) Forecasting
D) Regression

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What is information inconsistency?


A) Occurs when the same data element has different values.
B) Occurs when a system produces incorrect, inconsistent, or duplicate data.
C) Refers to the overall management of the availability, usability, integrity, and security of company data.
D) The practice of gathering data and ensuring that it is uniform, accurate, consistent, and complete, including such entities as customers, suppliers, products, sales, employees, and other critical entities that are commonly integrated across organizational systems.

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Time-series information is time-stamped information collected at a particular frequency.

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BI can help managers with ________, where a company keeps tabs of its competitor's activities on the web using software that automatically tracks all competitor website activities such as discounts and new products.


A) Comparative analysis.
B) Competitive monitoring.
C) Data-driven decision management.
D) Source data.

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The example the book gave of www.EllisIsland.org, which generates more than 2.5 billion hits, is a site that offers a database that can easily adjust to handle massive volumes of information. What is this an example of?


A) Increased scalability and performance
B) Increased information security
C) Reduced information redundancy
D) Increased flexibility

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Which of the following is a valid type of integrity constraint?


A) Relational-critical integrity constraint
B) Business integrity constraint
C) Relational integrity constraint
D) Business-critical integrity constraint

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What determines the accuracy and completeness of organizational data?


A) Data quantity audit
B) Data quality audit
C) Data intelligence audit
D) Data accuracy audit

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A data steward is responsible for ensuring the policies and procedures are implemented across the organization and acts as a liaison between the MIS department and the business.

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What is text analytics?


A) Analyzes text flowing across the Internet, including unstructured text from blogs and messages.
B) The process of analyzing recorded calls to gather information; brings structure to customer interactions and exposes information buried in customer contact center interactions with an enterprise.
C) Analyzes unstructured data to find trends and patterns in words and sentences.
D) Analyzes unstructured data associated with websites to identify consumer behavior and website navigation.

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The four common characteristics of big data include variety, veracity, volume, velocity.

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What is the term for the practice of gathering data and ensuring that it is uniform, accurate, consistent, and complete, including such entities as customers, suppliers, products, sales, employees, and other critical entities that are commonly integrated across organizational systems.


A) Data governance.
B) Master data management.
C) Data validation.
D) Data gap analysis.

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