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Exam 6: Groups and Teamwork

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Question 21

Multiple Choice

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"Let's set up an agenda for discussing each of the problems we have to consider." This prompt is an example of which task-oriented role

A) Encouraging
B) Elaborating
C) Seeking information
D) Providing information
E) Initiating

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Question 22

Multiple Choice

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During the storming stage of the Five-Stage Model, the group issue is

A) Why are we here
B) Can we agree on roles and work as a team
C) Can we agree on a time to meet
D) Who is in charge
E) How do we disband

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Question 23

Multiple Choice

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Mike is in quandary.He has just started working on a new cross-functional team.He is happy to add this to his work routine, but he is frustrated because he is still not clear on what his role on the team is, even after three meetings.Mike is experiencing

One of the best characteristics of Sarah's team is its ability to consciously reflect on its master plan and adapt it as necessary.This characteristic is known as

Having a common and meaningful purpose help s a group create a

Explain the difference between task-oriented and maintenance roles as they apply to effective teams.

Janice was in a tough spot.She was trying to meet a deadline for her boss when the leader of her cross-functional team asked her to submit some work on the same day.She knew she could not meet both deadlines.In this case, Janice was experiencing

Effective teams need to work together and take collective responsibility to complete significant tasks.

"I think what you started to say is important, Jack.Please continue." This request is an example of an encouraging function to maintain good relations.

No one single personality characteristic strongly predicts group behaviour.

Ted was very busy, but he agreed to join his colleague's cross-functional team because it was expected to function only for a short period of time.This type of team is commonly referred to as a

A problem-solving team is a

SCENARIO 6-4 Your work group is newly formed and you are interested in understanding the various stages it might go through in its development so that you can be prepared and understand the group dynamics.Your group has not known one another prior to this work assignment and they expect that the project will last for several years. You feel the team has progressed to the norming stage; you can expect the group's highest productivity to occur now.

After which stage of a group's development is there a relatively clear hierarchy of leadership within the group

Lisa felt that what she was expected to do as a team member far exceeded what she was capable of doing in the time available to her.Lisa was thus experiencing role ambiguity.

Steve was relieved.Now that his team had reached the performing stage of team development and it was performing very capably, there was no chance that it could regress to the previous stages.

Virtual teams can suffer from the absence of information about tone, attitude and other nonverbal cues as well as the social isolation of working only through technology.

Conformity primarily leads to negative behaviour.

Which of the following is an uncommon form of team in an organization

SCENARIO 6-4 Your work group is newly formed and you are interested in understanding the various stages it might go through in its development so that you can be prepared and understand the group dynamics.Your group has not known one another prior to this work assignment and they expect that the project will last for several years. In the first stage of the group's development you should be prepared for lots of conflict and disagreements between team members.