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According to the text,what is the "key" to effective management of change in culture?


A) planning
B) operationalization
C) evaluation
D) staffing
E) communication

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What are the four elements of the MBO process?

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The Management by Objectives (MBO) proce...

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To effectively manage strategic changes,it is important to communicate


A) to management without letting other employees know until the change is complete.
B) the rationale for the change to all employees.
C) the change in just the centralized location so as not to upset any decentralized locations.
D) in only company newsletters.
E) with only those immediately involved in the change.

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When downsizing,it is important to eliminate all R&D and maintenance expenses.

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Succession planning has become the most important topic discussed by boards of directors.

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One of the real benefits of MBO is the reduction in the amount of


A) internal politics.
B) culture clash.
C) overhead expenses.
D) defects.
E) compensation paid.

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What percent of large U.S.companies have CEO succession plans in place?


A) 10
B) 25
C) 50
D) 75
E) 90

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Research suggests that boards of directors tend to look outside the firm for the next CEO under which of the following circumstance?


A) when the company is prosperous
B) when the company is having R&D challenges
C) when the company is in trouble
D) when the company needs to follow a stability strategy
E) when the company needs to expand in order to continue growing

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Successful prospector firms tend to be headed by CEOs with backgrounds in the areas of


A) research/engineering and general management.
B) accounting/finance, manufacturing/production, and general management.
C) marketing/sales.
D) human resources and strategy.
E) purchasing and logistics.

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To ensure employees are gaining the appropriate mix of experience to prepare employees for future responsibilities,many corporations move people from one job to another utilizing the technique of


A) job design.
B) job specialization.
C) job rotation.
D) job enlargement.
E) job enrichment.

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