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Exam 2: The History of Management

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Question 41

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_____ developed the 14 principles of management.

A) Henri Fayol
B) Max Weber
C) Frank Gilbreth
D) Elton Mayo

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Question 42

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_____ is the amount and number of raw materials, parts, and finished products that a company has in its possession.

A) Throughput
B) Cabotage
C) Contingency
D) Inventory

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Question 43

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In__________, managers are supposed to influence employee behavior by fairly rewarding or punishing employees for compliance or noncompliance with organizational policies, rules, and procedures.

Shane Motors keeps its automobile parts in a storage facility near its assembly and manufacturing plant. In the context of operations management, Shane Motors uses the storage facility to hold its _____.

__________was the management theorist who believed that workers ultimately grant managers their authority.

One of the first technologies to truly revolutionize the business use of information was a stone tablet.

Which of the following organizations is a bureaucratic organization?

Businesses have always looked for information technologies that would speed access to timely information.

Frank and Lillian Gilbreth used motion-picture films to analyze jobs.

Fresnas Inc. is a company that manufactures bottles. Initially, the employees were divided into two teams to make it easier for the company to manage them. Each team produced 200 bottles per day. When the managers of the company integrated the two teams into one, the number of bottles produced per day was 500. This was due to the better coordination among the employees. This approach is an example of _____.

Two companies that operate from the same building have a conflict over the building's basement parking facilities. They fail to resolve the conflict, and the company that pays more rent gets the benefit of basement parking. The other company is forced to ask its employees to park their vehicles outside the building. This scenario best exemplifies _____.

Which of the following is a bureaucratic organization?

Winston was promoted thrice in the very first year of his service. His managers stated that he was the "fastest worker they have ever managed" and that the quality of his work was "second to none." In the context of scientific management, Winston is a(n) _____.

Chandler is the owner of a book manufacturing company. He does not take part in the management of his company and has hired several managers to manage the various departments of the company. Based on the given information, Chandler's book manufacturing company is a _____.

__________believed that management can and should be taught to others.

The marketing team of Kyns Technologies needed more funds to carry out market research for one of its new products. The research and development team also needed funds to improve the company's existing products. The teams decided to split the company's funds so that both teams could use them, but not optimally. Which of the following concepts does this scenario illustrate?

One of the most commonly used operations management tools is cognitive mapping, which is used to better understand the psychology of the workers in an organization.

Which of the following is a practical implication of the contingency approach to management?

According to the _____, the most effective management theory or idea depends on the kinds of problems or situations that managers are facing at a particular time and place.

A systems approach to management encourages managers to view each division as a separate, vital entity.