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The Endowment Effect


A) is making attributions to the person or the situation
B) is drawing conclusions from small sample sizes
C) is negotiators believing that their ability to be correct or accurate is greater than actually true
D) is the tendency to overvalue something you own or believe you possess

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Why are mismatches in frames between parties sources of conflicts?

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Such mismatches cause conflict and ambig...

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Frames shape what the parties define as the ____________ ____________ and how they talk about them.

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____________ ____________ occur when people generalize about a variety of attributes based on the knowledge of one attribute of an individual.

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Halo effects occur when


A) attributes are assigned to an individual solely on the basis of his or her membership in a particular social or demographic group.
B) people generalize about a variety of attributes based on the knowledge of one attribute of an individual.
C) the perceiver singles out certain information that supports or reinforces a prior belief, and filters out information that does not confirm that belief.
D) people ascribe to others the characteristics or feelings that they possess themselves.
E) All of the above describe halo effects.

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How are frames critical in negotiations?

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Because how parties frame and define a n...

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Which of the following lists the stages of the perceptual process in the correct order?


A) stimulus, translation, attention, recognition, behavior
B) stimulus, behavior, translation, attention, recognition
C) stimulus, attention, recognition, translation, behavior
D) behavior, stimulus, recognition, attention, translation
E) None of the above lists the stages of the perceptual process in the correct order.

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Which of the following cognitive biases can lead negotiators to discount the worth or validity of the judgment of others?


A) Irrational escalation of commitment
B) Mythical fixed-pie beliefs
C) Anchoring and adjustment
D) Availability of information
E) Overconfidence

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Those attempting to negotiate in China recognize the value the Chinese place in saving "face." Which of the following cultural elements should also be examined in approaching discussions with the Chinese?


A) Social linkage
B) Harmony
C) Roles
D) Reciprocal obligations
E) All of the above should be considered

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Parties who focus on ____________ in a dispute are often able to find ways to resolve that dispute.

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An insight drawn from research of the frames negotiators use in disputes would suggest that parties discussing salary may be likely to use outcome frames and may be related to which of the following.


A) Negotiators can use more than one frame.
B) Mismatches in frames between parties are sources of conflict.
C) Particular types of frames may led to particular types of agreements.
D) Specific frames may be likely to be used with certain types of issues.
E) Parties are likely to assume a particular frame because of various factors.

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Disputes settled by ____________ usually create clear winners and losers.

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power

Define perception.

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The process of screening, sele...

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The availability of information bias operates with which of the following statements?


A) when negotiators sometimes maintain commitment to a course of action even when that commitment constitutes irrational behavior on their part.
B) when thorough preparation, along with the use of a devil's advocate or reality check, can help prevent errors.
C) when information that is presented in vivid, colorful, or attention-getting ways becomes easy to recall, and thus also becomes central and critical in evaluating events and options.
D) when the tendency of negotiators to believe that their ability to be correct or accurate is greater than is actually true
E) when the tendency will often lead to a self-fulfilling prophecy, as follows: People who expect to be treated in a distributive manner will (1) be more likely to perceive the other party's behavior as distributive, and (2) treat the other party in a more distributive manner

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What role do frames play in the way they are constructed so that bargainers define problems and courses of action jointly through their talk?

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Frames are shaped by conversations that the parties have with each other about the issues in the bargaining mix. Although both parties may approach the discussion with initial frames that resemble the categories described earlier, the ongoing interaction between them shapes the discussion as each side attempts to argue from his or her own perspective or counter argue against the other's perspective.

The frames of those who hear or interpret communication may create ____________ of their own.

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List the five concepts from Chinese culture, as identified by C. Tinsley that those attempting to negotiate in China should recognize.

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Social linkage, harm...

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Negotiations in which the outcomes are ____________ framed tend to produce fewer concessions, reach fewer agreements, and perceive outcomes as less fair.

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Negotiators may intentionally manipulate ____________ in order to get the other side to adopt certain beliefs or take certain actions.

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Projection occurs when people ascribe to others the characteristics or ____________ that they possess themselves.

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feelings

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