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What is a type of stress that is healthy and gives one a feeling of fulfillment or other positive feelings?


A) Acute stress
B) Chronic stress
C) Stress
D) Eustress

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Which is correct about setting goals?


A) Set priorities 1 through 12.
B) Use TART as a guide.
C) Use SMART as a guide.
D) Set goals that are unachievable.

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When meditating, which of the following should not be done?


A) Picking a word that can be repeated during meditation.
B) Focusing your thoughts on this rhythmic chanting and breathing for 10 minutes.
C) Taking short, quick, and rhythmic breaths.
D) Letting images and thoughts flow freely.

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Common stressors include all of the following except:


A) Changes
B) Emotional pressure
C) Increased control
D) School

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What should a support worker do if he recognizes signs of stress such as loss of appetite and sleeplessness in a client?


A) Make a mental note to document the observations later.
B) Tell your supervisor.
C) Diagnose the client with acute stress.
D) Do nothing and monitor the situation.

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B

What is burnout?


A) When a support worker receives a burn
B) A defence mechanism
C) A state of exhaustion
D) A feeling of power

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Which of the following is correct about a person who avoids facing a troubling reality?


A) The person is using a defence mechanism.
B) The person is using a state of defence.
C) The person is using a stressor.
D) The person is projecting.

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A

All of these are symptoms of a child under stress except which one?


A) Regular sleeping patterns
B) Irritability
C) Changes in appetite
D) Stomach aches

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Chronic stress can cause which of the following?


A) Stressors
B) Burnout
C) Better sleep
D) Better digestion

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Which of the following is a measurable goal for someone on a diet?


A) Working on weight problem before Christmas
B) Losing weight before Christmas
C) Losing 10 pounds before Christmas
D) Working out before Christmas

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To effectively manage conflict with a co-worker, a support worker should do which of the following?


A) Talk in a private setting.
B) Focus on the person.
C) Confront the person.
D) Avoid the person.

Correct Answer

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When you are solving a problem, what is the first step in the process?


A) Analyze the problem.
B) Identify the problem.
C) Devise a plan.
D) Find a solution.

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To stay organized, the support worker should do which of the following?


A) Gather needed equipment ahead of time.
B) Set an approximate time for tasks.
C) Start with tasks that are nonurgent.
D) Follow the graphic record.

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What does the acronym SMART stand for?


A) Special, maximum, achievable, respectable, and timely
B) Special, minimal, approximate, realistic, and timely
C) Specific, minimal, achievable, realistic, and timely
D) Specific, measurable, achievable, realistic, and timely

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Which of the following activities can help reduce or cope with stress?


A) Getting less exercise
B) Setting priorities
C) Skipping meals
D) Getting less sleep

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Which statement about helping clients who are stressed is true? You can help them by:


A) Being sympathetic to their feelings
B) Trying to invalidate their feelings
C) Telling them that everything will be okay
D) Providing compassionate care

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D

Cory, a support worker, is getting ready for work and remembers he needs to get gas.This is also his day to drive the carpool to work.What should Cory do to prevent getting stressed?


A) Leave earlier than usual to get the gas.
B) Hope he has enough gas to make it to work and worry about it later.
C) Call everyone to tell them he can't pick them up.
D) Ask everyone to help pay for the gas.

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Lenny, a support worker, is working in a special care unit.One of his residents with dementia is deteriorating rapidly.Lenny recently lost his grandmother to Alzheimer's disease.Lenny is finding it increasingly difficult to care for this resident.What should Lenny do to best cope with his feelings?


A) Continue to care for this resident as this is part of his job.
B) Decrease the amount of time spent with the client so he can cope better.
C) Discuss his concerns with the client.
D) Discuss his concerns with his supervisor.

Correct Answer

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If a person is stressed and, as a result, experiences a change in appetite, this may be related to which of the following?


A) Eustress
B) Burnout
C) Conflict
D) Emotional pressure

Correct Answer

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Which of the following best describes acute stress?


A) A state of physical, emotional, and mental exhaustion
B) A type of stress that is short in duration
C) Ongoing stress that can lead to burnout
D) The emotional, behavioural, or physical response to an event or situation

Correct Answer

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