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Which of the following is the final stage in the integrated marketing communications (IMC) planning process?


A) Reviewing the marketing plan and situation analysis
B) Determining the promotional budget
C) Monitoring, evaluating, and controlling the promotional program
D) Developing the integrated marketing communications program
E) Determining the media strategy

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Which of the following best describes selective-demand advertising?


A) It focuses on creating demand for a specific company's brands.
B) It is done by retailers or local merchants to encourage consumers to shop at a specific store, use a local service, or patronize a particular establishment.
C) It focuses on creating demand for an entire industry.
D) It focuses on targeting individuals who buy or influence the purchase of industrial goods or services for their companies.Selective-demand advertising focuses on creating demand for a specific company's brands.Most advertising for products and services is concerned with stimulating selective demand and emphasizes reasons for purchasing a particular brand.

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Which of the following features of direct-response advertising differentiates it from other forms of advertising?


A) It provides for immediate feedback from the message recipient.
B) It makes use of only magazines as a primary medium of advertising.
C) It is a form of nonpersonal mass media communication medium.
D) It is most widely used because of its pervasiveness.
E) It is a paid form of mass media communication medium.

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In the context of advertising for consumer markets, _____ advertising focuses on creating demand for a specific company's brand.


A) primary-demand
B) selective-demand
C) trade
D) professional
E) industrial

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The central theme of the concept of _____ is that all of an organization's promotional elements and marketing activities reach out consistently and in a unified manner with its customers.


A) the marketing mix
B) audience segmentation
C) integrated marketing communications
D) the promotional mix
E) cumulative prospect theory

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The best-known and most widely discussed form of promotion is:


A) personal selling.
B) sales promotion.
C) direct marketing.
D) advertising.
E) publicity/public relations.

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As marketers embraced the concept of integrated marketing communications, they began to rely primarily on media advertising.

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Milky Way Inc., a manufacturer of dairy products, has come up with new global ads that promote the benefits of drinking milk as well as demonstrate the various uses of milk. This is an example of:


A) trade advertising.
B) primary-demand advertising.
C) secondary-demand advertising.
D) retail advertising.
E) professional advertising.

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Which of the following is an example of a marketing exchange?


A) The waitress gave Cyrus a menu and he placed his food order.
B) Griffin helped Mandy replace the air filter in her lawn mower.
C) Ken and Maggie gave their son an MP3 player for his birthday.
D) Mrs.Maloney gave Larry a box of homemade fudge in return for painting her fence.
E) Jenny asked Melisa if she could borrow her pen for a while since her pen had stopped working.

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According to an integrated marketing communications planning model, which of the following activities is best associated with the analysis of communication process step?


A) Allocating tentative budgets
B) Analyzing source, message, and channel factors
C) Competitive analysis
D) Designing and implementing direct-marketing programs
E) External analysis

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Primary-demand advertising focuses on creating demand for a specific company's brands.

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Which of the following is a question that firms are likely to ask during an external analysis?


A) What are the strengths and weaknesses of our product or service?
B) Who influences the decision to buy our product?
C) How does our product or service compare with competition?
D) What are our products key benefits?
E) Does our product have unique selling points?

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Which of the following is true of advertising?


A) Advertising attempts to create a personal relationship with the consumers.
B) The nature and purpose of advertising is usually the same across various industries.
C) Advertising is a valuable tool for building brand and company equity.
D) Advertising is used only for the promotion of mass consumer products.
E) One disadvantage of advertising is that it is extremely personal to consumers.

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The integrated marketing communications approach calls for a centralized messaging function so that everything a company says and does communicates a common theme and positioning.

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Which of the following is true of trade-oriented sales promotion?


A) It is also known as buzz promotion.
B) It targets members of the supply chain.
C) It is targeted at the ultimate user of a product.
D) It uses rebates and couponing.
E) It includes sweepstakes and premiums.

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The primary goal of an integrated marketing communications program is to:


A) have a company's entire marketing and promotional activities project a consistent, unified image to its customers.
B) control all facets of a product's distribution.
C) communicate with customers primarily through mass-media advertising.
D) have complete control over all the channel partners in the distribution channel and to slow down the rate of diffusion of a new product among the customers.
E) create a strong distribution network, via marketing, which is capable of destabilizing any competition.

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Which of the following statements accurately describes how advertising differs from personal selling?


A) Unlike advertising, personal selling does not result in direct sales.
B) Unlike personal selling, advertising messages are not easily adapted to the receiver.
C) Unlike personal selling, advertising cannot attract mass attention.
D) Unlike advertising, personal selling tends to have a lower cost per individual.
E) Unlike advertising, personal selling does not provide accurate feedback.

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According to an integrated marketing communications planning model, which of the following activities is best associated with the review of marketing plan step?


A) Integrating promotional-mix strategies
B) Analyzing source, message, and channel factors
C) Assessing environmental influences
D) Setting direct-marketing objectives
E) Purchasing media time and space

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Which of the following best defines integrated marketing communications?


A) It is a term used in cause marketing that speaks about the degree of control customers hold over the cause they choose to support.
B) It involves coordinating the various promotional elements and other marketing activities that interact with a firm's customers.
C) It is software that gathers and analyzes information about customer interactions with all the employees of a company.
D) It is a collection of informational resources that describes a company's products and services and assists in marketing the same.
E) It involves dividing the customers into similar subgroups based on media usage, demographics, psychographics, and product usagE.During the 1980s, firms began moving toward the process of integrated marketing communications (IMC) , which involves coordinating the various promotional elements and other marketing activities that communicate with a firm's customers.

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Nontraditional media account for the majority of companies' marketing communications expenditures.

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