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When your boss gives you a raise, which type of power is he or she using?


A) referent
B) reward
C) controlling
D) legitimate

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The process of ensuring that the organization's objectives are being met and of correcting deviations from the plan is called leading.

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Stuart McFarland is sales manager for a hotel. His job entails leading, motivating, and communicating with employees. What is his main management activity?


A) leadership
B) organizing
C) planning
D) controlling

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List the three basic categories of managerial roles.

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informatio...

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The proliferation of information technology no longer has any effect on today's managers.

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Plant manager Kiley Wu receives the master budget from divisional headquarters and breaks it down for the three shift managers. She coordinates with other plant managers and manages lower-level managers. What type of manager is she?


A) a supervisory manager
B) a functional manager
C) a coordination manager
D) a middle manager

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Which of the following managers are concerned with implementing the plans and policies of top managers and supervising lower-level managers?


A) functional
B) supervisory
C) coordinating
D) middle

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Feedback is an important part of which function of management?


A) leadership
B) planning
C) coordinating
D) controlling

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IRL company has been around for a long time and has many employees that are very mature, whereas JKC company is a high-tech start-up with lots of new graduates who like to go out together after work. The differences between these two companies are in which of the following?


A) strategic direction
B) corporate policy
C) corporate culture
D) company hiring policies

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A good manager is never faced with unforeseen problems.

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Reader's Digest Association, Inc. has published Reader's Digest magazine for over 80 years, and many believe the publication is dated and can no longer attract many readers. Which of the following plans would be needed to revamp the magazine's content, editorial staff, and readership?


A) operational plans
B) tactical plans
C) supervisory plans
D) strategic plans

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Which of the following is NOT one of the four basic types of planning?


A) strategic
B) tactical
C) functional
D) operational

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What is the ability to influence others to behave in a particular way?


A) controlling
B) leadership
C) power
D) management

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Luca Villanova has a major decision to make about how to increase attendance for the professional soccer team he owns. He wants to call his players and coaches together, generate alternatives, and come up with a solution by mutual agreement and vote. What is his style of leadership?


A) democratic
B) autocratic
C) semi-autocratic
D) consultative

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Managers must perform interpersonal, informational, and decisional roles.

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The three participative leadership styles are autocratic, democratic, and socialistic.

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Define organizing as a process of management.

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the process of coord...

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As a decisional manager, what would Lia Morris do?


A) seek advertising information from various newspapers
B) release information to people outside the company
C) transmit a magazine article to subordinates
D) represent the company at negotiating processes

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What is the process of creating specific standards, methods, policies, and procedures that are used in specific functional areas of the organization and helps guide and control the implementation of tactical plans?


A) strategic planning
B) tactical planning
C) functional planning
D) operational planning

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Strategic planning is put into action by lower levels of management.

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