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Diversified Technologies,Inc.(DTI)makes four types of products,each type to be sold to different types of clients.For example,one product is sold exclusively to automobile repair shops,whereas another is used mainly in hospitals.Customer expectations and needs are surprisingly similar throughout the world.However,the company has separate marketing,product design,and manufacturing facilities in North America,Europe,Asia,and South America because,until recently,each jurisdiction had unique regulations governing the production and sales of these products.However,several governments have begun the process of deregulating the products that DTI designs and manufactures,and trade agreements have opened several markets to foreign-made products.Which form of departmentalization might be best for DTI if deregulation and trade agreements occur?

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In this situation,the organization proba...

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The idea that an organization interacts with its environment (rather than being totally determined by it) is summed up in the phrase:


A) structure follows strategy.
B) feasibility breeds analyzability.
C) coordination through standardization.
D) strategy follows structure.
E) analyzability before feasibility.

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As organizations grow,which of the following does NOT typically occur?


A) Informal communication becomes more prevalent as a coordinating mechanism.
B) There is increasing division of labour.
C) More coordination through standardization occurs.
D) The organization becomes more formalized.
E) There is increasing job specialization.

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Divisional structures may be formed around products,geography,or functional specializations.

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All organizational structures have the following two fundamental requirements:


A) flatter span of control and decentralization
B) division of labour and coordination
C) decentralization and divisionalization
D) coordination and decentralization
E) centralization and outsourcing

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An organization that wants to compete through innovation should:


A) adopt an organic structure and make extensive use of informal communication to coordinate work.
B) centralize and formalize its organizational structure.
C) coordinate employees by writing up formal rules and procedures.
D) switch to a cost leadership strategy as quickly as possible.
E) adopt a mechanistic structure with functional departmentalization.

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An organizational chart mainly illustrates which type of coordinating mechanism?


A) Formal hierarchy
B) Informal communication
C) Standardization of skills
D) Standardization of output
E) None of these

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Generally,a narrow span of control is necessary where employees perform highly interdependent work with others.

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A software design team performs work that has high variety and low analyzability.This team would work best with which of the following organizational structure characteristics?


A) High formalization
B) Organic structure
C) Narrow span of control
D) Coordination through formal hierarchy
E) Mechanistic structure

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When work activities are too complex to standardize through extensive training for employees,companies need to coordinate work effort through precise job descriptions.

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Which of the following is NOT a feature of team-based organizations?


A) Teams have a high degree of autonomy.
B) Team members replace supervisors as conduits to senior management.
C) Most teams are formed around functional departments rather than work processes.
D) Team-based structures have very few layers of hierarchy.
E) Employees within each unit are encouraged to talk to each other.

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One problem with the team-based organizational structure is that employees may experience more stress due to ambiguity of their roles.

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Companies are more likely to form network structures when:


A) they want to minimize the effects of market forces for their resources.
B) they want to maximize control over manufacturing and other business processes.
C) they operate in an environment where technology is changing quickly.
D) they want to keep as many skills and core competencies in-house as possible.
E) they want to do all of these.

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Two technological contingencies that influence the best type of organizational structure to chose are:


A) dynamism and hostility
B) organic and mechanistic
C) variability and analyzability
D) formalization and division of labour
E) coordination and formalization

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Departmentalization does all of the following EXCEPT:


A) Departmentalization establishes a system of common supervision.
B) Departmentalization discourages coordination through informal communication.
C) Departmentalization creates common measures of performance among employees in the unit.
D) Departmentalization typically determines which positions and units must share resources.
E) Departmentalization establishes interdependencies among employees and subunits.

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Tall hierarchies tend to encourage employee empowerment and engagement because they focus power around employees rather than managers.

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Organizations that follow a cost leadership strategy should apply an organic organizational structure.

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An entrepreneur employs 20 people in a simple structure.However,the company will likely employ over 200 people in production,sales,engineering and administration within a few years due to the growing success of the company's new products.The entrepreneur likes the simple structure and wants to avoid other forms of departmentalization.Explain to the entrepreneur why his company would be more effective through other forms of departmentalization as it grows larger.

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An organization with a simple structure ...

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As organizations grow older,they tend to:


A) become more formalized.
B) become more centralized.
C) move towards a simple form of departmentalization.
D) shift from a mechanistic to an organic structure.
E) do none of these things.

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A wider span of control is possible where:


A) employees manage themselves rather than being coordinated through close supervision.
B) the company has a high degree of formalization and operates in a complex environment.
C) the organization has few employees and a tall hierarchy.
D) all of these conditions exist.
E) none of these conditions exist.

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