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Market tests have several drawbacks such as ______.


A) They are costly to administer
B) They can be time-consuming
C) They could give an unrealistic picture of the product's potential
D) They may allow competitors to formulate a market response before full market introduction
E) All of theseMarket tests have several drawbacks:

F) B) and D)
G) B) and C)

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________ must be in place from the outset of the planning process that specify the timing,procedure,and people who will monitor the progress toward the firm's marketing goals and objectives.


A) Monitors
B) Controls
C) Cross-functional teams
D) Management
E) Fail safes

F) A) and B)
G) B) and E)

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__________ is useful in comparing the relative efficiency of different advertising opportunities or media and in evaluating the costs of campaigns.


A) CPR-cost per repetition
B) CPM-cost per thousand
C) CPQ-cost per quantity bought
D) CPS-cost per solicitation
E) None of these

F) A) and D)
G) A) and E)

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When New World Recycling does forecasting,it goes directly to customers and asks them what their anticipated needs are for the coming time period.This method is known as _________.


A) Sales force composite
B) Jury of executive opinion
C) User expectations
D) Delphi technique
E) None of these

F) A) and B)
G) A) and C)

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There is a danger in the use of dashboards that the company becomes too focused on tactical measures that may overshadow ____________.


A) Measures of immediacy
B) Measures of tenacity
C) Measures of locus of control
D) Measures of strategic importance
E) All of these

F) A) and B)
G) None of the above

Correct Answer

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When your boss,Fernando,says that you need a ROMI of 5.0,he is describing the __________ for the marketing investment.


A) Risk factor
B) Suitability factor
C) Total rate
D) Hurdle rate
E) All of these

F) A) and C)
G) A) and E)

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One of the disadvantages of using sales force composite to forecast sales is that potential customers must be few and well defined.

A) True
B) False

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Revenue Market Share (%) = Sales Revenue ($) divided by ___________.


A) Estimated Total Market Revenue
B) Estimated Total Market Profit
C) Estimated Total Market Unit Sales
D) Estimated Market Penetration
E) None of these

F) All of the above
G) B) and C)

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The budgeting method that relies on gross revenue is known as the ______________ method.


A) Per-unit
B) Objective-and-task
C) Percent-of-sales
D) Comparative-parity
E) All-you-can-afford

F) None of the above
G) C) and D)

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Exponential smoothing is a type of moving average that,instead of weighting all observations equally in generating the forecast,weights the most recent observations heaviest.

A) True
B) False

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A marketing audit should include assessments about ______________.


A) Customers
B) Suppliers
C) Employees
D) Competition
E) All of these

F) A) and E)
G) D) and E)

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A dashboard should establish the links between marketing spending and ___________.


A) The stock price
B) The number of employees
C) The number of customers who write complaints during any period of time
D) Profits
E) None of these

F) B) and E)
G) B) and C)

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One of the most important measures for online measurement is click-through rate in that it measures the final sale in the process.

A) True
B) False

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Exponential smoothing is a type of moving average that,instead of weighting all observations equally in generating the forecast,weights the most recent observations __________.


A) Lightest
B) Multiplied by the frequency factor
C) Heaviest
D) Divided by the frequency factor
E) None of these

F) All of the above
G) B) and D)

Correct Answer

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One technique of forecasting is called the moving average.In this method,rather than using last year's sales as the forecast ___________.


A) A simple average for the last two or four years is used
B) A smoothing technique is used to determine the forecast
C) A decomposition of the industry is used to average the sales
D) An average is calculated using the midpoint of the sales trend and then is computed by multiplying it by a beta coefficient to get the next year's forecast
E) None of these

F) A) and B)
G) B) and E)

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Objective methods of forecasting do not include _______.


A) Market test
B) Time-series analysis
C) Sales force composite
D) Moving averages
E) Decomposition

F) A) and E)
G) None of the above

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Subjective methods of forecasting do not include _______.


A) User expectations
B) Sales force composite
C) Market test
D) Delphi technique
E) Jury of executive opinion

F) A) and C)
G) A) and D)

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Market Penetration (%) = Customers Who Have Purchased a Product in the Category (#) divided by ___________.


A) Total Population
B) Customers Who Have Purchased the Brand
C) Brand Penetration
D) Estimated Market Penetration
E) None of these

F) C) and D)
G) All of the above

Correct Answer

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There are times when marketers forget that marketing is not just a department and they fail to market the dashboard to __________.


A) Customers
B) Suppliers
C) Key stakeholders
D) The accounting group
E) The finance area

F) A) and B)
G) A) and C)

Correct Answer

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Margin on sales is the difference between ____________.


A) Selling price and unit sales
B) Unit sales and profit per unit
C) Selling price and cost
D) Unit margin and unit sales
E) None of these

F) All of the above
G) C) and D)

Correct Answer

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