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Which modern quality control standard is a framework of best practices in managing, measuring, and monitoring software development processes?


A) Six sigma quality
B) Malcolm Baldrige National Quality Awards
C) CMMI
D) ISO 14000

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What deals with the day-to-day procedures for performing work, including scheduling, inventory, and process management?


A) Strategic planning
B) Tactical planning
C) Operational planning and control
D) None of the above

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What describes all of the activities managers do to help companies create goods?


A) Operations Management
B) Productions Management
C) Transformation process
D) Production

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When does OM primarily increase value-added?


A) During the input process
B) During the transformation process
C) During the output process
D) None of the above

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What is often referred to as the technical core and is the actual conversion of inputs to outputs?


A) Operations Management
B) Productions Management
C) Transformation process
D) Production

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Which of the following is not a factor of production when creating goods and services?


A) Entrepreneurship
B) Capital
C) Knowledge
D) Manufacturing

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Which of the following interacts with each phase in the conversion of inputs to outputs?


A) Services
B) Goods
C) Control
D) Information

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Which of the following is an example of a goods or a service?


A) Dental/Medical Records
B) DVDs
C) Downloadable MP3s
D) All of the above

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Production is the creation of goods and services using the factors of production: land, labor, capital, entrepreneurship, and knowledge.

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Which of the following refers to value-added?


A) Describes the difference between the cost of outputs and the value of price of inputs
B) Describe the similarities between the cost of inputs and the value of price of outputs
C) Describes the difference between the cost of inputs and the value of price of outputs
D) Any of the above depending on the situation

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Which of the following represents the five key competitive priorities?


A) Cost, capacity, delivery, flexibility, inventory
B) Cost, quality, delivery, flexibility, service
C) Cost, quality, transportation, inventory, capacity
D) Cost, delivery, flexibility, inventory, capacity

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What is the creation of goods and services using the factors of production including land, labor, capital, entrepreneurship, and knowledge?


A) Operations Management
B) Productions Management
C) Transformation process
D) Production

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_______ planning focuses on long range planning such as plant size, location, and type of process to be used.

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What consists of several stand-alone businesses?


A) Strategic planning units
B) Strategic business units
C) Tactical business units
D) Operational business units

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Which type of operational planning uses materials requirement planning systems?


A) Strategic planning
B) Tactical planning
C) Operational planning and control
D) All of the above depending on the industry

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___________ management describes all the activities managers do to help companies create goods.

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A transformation process is often referred to as the technical core, especially in manufacturing organization, and is the actual conversion of inputs to outputs.

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Explain operations management role in business.

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The scope of OM ranges across the organi...

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________ management is the management of systems or processes that convert or transform resources into goods and services.

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What focuses on long range planning such as plant size, location, and type of process to be used?


A) Strategic planning
B) Tactical planning
C) Operational planning and control
D) None of the above

Correct Answer

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