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Groupthink is caused by:


A) team cohesiveness.
B) an opinionated team leader.
C) isolation of the team from outsiders.
D) stress due to an external threat.
E) All of these factors cause groupthink.

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Which of the following explicitly encourages team members to 'piggyback' or 'hitchhike' on the ideas presented by other team members?


A) Brainstorming.
B) Group polarization.
C) Constructive conflict.
D) Groupthink.
E) Nominal group technique.

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Calculus-based trust is based on the belief that the other party will deliver its promises because punishments would be applied if they fail to deliver those promises.

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Informal groups:


A) are not initiated by the organization.
B) exist primarily for the benefit of their members.
C) usually do not perform organizational goals.
D) All of the above.
E) Only 'A' and 'B'.

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Which of the following allows employees to collectively plan, organize, and control work activities with little or no direct involvement of a higher-status supervisor?


A) Gainsharing teams
B) Production teams
C) Joint health and safety committees
D) Self-directed teams
E) Quality circles

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Describe the distinctive features of a typical self-directed team.

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Completes an entire piece of work.SDTs c...

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Compared to people in low-cohesion teams, members of high-cohesion teams:


A) are less motivated to maintain their membership.
B) are more likely to resolve conflicts swiftly and effectively.
C) are less sensitive to each other's needs.
D) are less likely to share information with each other.
E) tend to experience all of these results.

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Norms are the informal rules and standards established by a team to regulate the behavior of its members.

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One advantage of team building activities is that they can be used as general solutions to general team problems.

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Teams are well suited when complex work can be divided into more specialized roles.

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Social identity theory partly explains why people join informal groups.

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Diverse teams have faultlines that may split the team into subgroups along gender, ethnic or other dimensions.

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Which of the following can be either a formal or informal group?


A) A task force
B) A team-oriented department
C) A management team
D) A self-directed work team
E) A community of practice

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One of the rules of brainstorming is that no one is allowed to piggyback or build on the ideas of other team members.

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Some ______ are just people assembled together without any necessary ________.


A) groups, interdependence
B) skunkworks, norms
C) teams, cohesiveness
D) task forces, goals
E) teams, norms

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The nominal group technique removes the problems of evaluation apprehension and production blocking.

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Social loafing is more common among people with collectivist values.

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Skunkworks teams typically have all of the following characteristics EXCEPT:


A) they borrow members from several areas in the organization.
B) they are formed when top management decides where employees should be reassigned in the organization.
C) they are isolated from the rest of the organization.
D) they borrow resources from elsewhere in the organization.
E) they are able to ignore the more bureaucratic rules governing other organizational units.

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All of the following organizational environment features potentially affects team effectiveness EXCEPT which one?


A) Reward systems
B) Communication systems
C) Organizational leadership
D) Team size
E) Physical space

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Companies with the best team dynamics are more likely to have team-based rewards and encourage interaction among team members.

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