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Exam 1: Managing and the Managers Job

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Question 51

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To be a successful manager,good interpersonal skills are essential.

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Question 52

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Choosing a course of action from alternatives is ____________________.

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Question 53

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____ skills enable a manager to visualize the most appropriate response to a situation.

Which of the following is an activity associated with the management function of controlling?

William Wilson is in an apprenticeship program to learn the skills required to be an electrician.He will be learning technical skills.

Chrysler Group,operated by Fiat,repaid $551 million in one quarter to the U.S.government for a loan provided during bankruptcy reorganization.Fiat's CEO was a(n)

____________________ people entering the workforce often seek work in smaller,more entrepreneurial firms that allow flexibility and individuality.

Technical skills are more important at the level of the middle manager than at other management levels.

When an organization produces its goods or services without unnecessary waste of resources,we say that it is ____________________.

Interpersonal skills are likely to be especially important to managers who are most often called upon to perform the ____ role.

Henry Mintzberg identified three broad categories of roles that managers play.List the three broad categories,and identify and define one of the roles contained in each category.

____________________ skills enable a manager to visualize the most appropriate response to a situation.

The purpose of ____________________ is to ensure that an organization's goals are achieved in an efficient and effective manner.

Rajiv just completed a project in which he restructured sales territories,met with sales representatives to help them set goals,scheduled motivational meetings,and started a program of quarterly performance review for the sales force.His goals are to reduce waste and provide improved customer service.Rajiv is engaged in

When the monitor role is combined with the ____ role,the manager emerges as a vital link in the organizational chain of communication.

Which of the following statements concerning the relationship between managerial skills and managers' activities is TRUE?

Leading means setting an organization's goals and deciding how best to achieve them.

When employees work remotely conference calls and email can be used to check on employee availability and productivity.This is part of the ____ function of management.

A research and development company has been asked to see if a rare flower found only in the Amazon River Valley has the potential to shrink certain types of brain tumors.Since there is only a limited supply of the flower,the lab supervisor has to take on the decisional role of ____ to make sure that each scientist gets an equitable amount.

Diversity may be reflected along numerous dimensions,but most managers tend to focus on age,gender,and ethnicity,but not physical abilities and disabilities.