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The phrase "birds of a feather flock together" captures the idea of ______________ segmentation.


A) geodemographic
B) benefit
C) psychographic
D) loyalty
E) geographic

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When deciding how to promote his new medical oncology center,Dr.Jones decided that he did not need to throw a large grand opening reception.Instead,he promoted the center to the internal medicine doctors in the area,who were the doctors most likely to refer patients to the center.Dr.Jones was engaged in a concentrated targeting strategy.

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Education marketers have learned that the primary motivations of most non-traditional college students are self-respect and self-fulfillment.Understanding the values of this market segment allows marketers to:


A) emphasize the benefits these consumers are looking for in a college education.
B) lower the price for this market segment.
C) offer alternative courses based on geographic location.
D) employ loyalty marketing strategies.
E) utilize micromarketing strategies.

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Unilever used the technique of "crowdsourcing" to assist in marketing mix design for its Axe personal care products for men.What is crowdsourcing?


A) Tapping directly into needs and ideas of a target audience by inviting broad-based input.
B) Identifying trends by observing a large group of people in a public place.
C) Conducting focus group research.
D) Conducting a test market.
E) Estimating wide-scale sales from a test with a small crowd.

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When Starbucks first opened,many critics suggested,"No one will pay $4.00 for a cup of coffee." Starbucks' critics suggested consumers would not be _____________ to the company's offerings.


A) responsive
B) perceptive
C) identifiable
D) reachable
E) quantifiable

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Segment profitability asked marketers to consider segment size,segment adoption percentage,purchase behavior,profit margin percentage and fixed costs.Select three of these five elements and explain where marketers will find solid quantifiable information to make the calculations.

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Students' answers will depend on the cho...

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For each target market,General Imaging Corporation,a manufacturer of imaging equipment,will engage in positioning,adjusting their marketing mix variables in order to give customers:


A) better Medicaid and Medicare payments.
B) a perceptual map of the imaging landscape.
C) more product features than the competition offers.
D) lower prices than the competition offers.
E) a clear,distinctive,and desirable understanding of their products relative to competing products.

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PRIZM and Tapestry by ESRI divide and sort small geographic areas into categories using 60 or more demographic and lifestyle characteristics.These market research tools are examples of __________________ segmentation.


A) geodemographic
B) benefit
C) psychographic
D) loyalty
E) geographic

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For a segmentation strategy to be successful,the customers in the segment must react similarly and positively to the firm's marketing mix.The market segment must be:


A) substantial.
B) perceptive.
C) identifiable.
D) reachable.
E) responsive.

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Karen has identified four potential market segments for her Rent-A-Chef home meal catering service.The next step is to:


A) categorize each market segment by consumer demographics.
B) establish her overall objectives.
C) decide on a targeting strategy.
D) develop a positioning strategy.
E) evaluate the attractiveness of each segment.

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List the steps in the Segmentation,Targeting and Positioning Process.

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Segmentation (Step 1 - Strategy or Objec...

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Overriding desires that drive how we live our lives are called:


A) self-values.
B) self-concept.
C) self-esteem.
D) self-confidence.
E) self-control.

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Positioning strategies generally focus either on how the product benefits the consumer or on how it is better than competitors' products.

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The STP process is made up of strategy,targeting and promotion.

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Baby Boomers represent a huge demographic segment for travel marketers.Baby Boomers are also heavily motivated by self-fulfillment,which creates the possibility of ______________ segmentation.


A) geographic
B) self-concept
C) psychographic
D) benefit
E) behavioral

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Innovators,Thinkers,Achievers,and Experiencers are VALS classifications based on:


A) motivation.
B) income.
C) health.
D) innovativeness.
E) all of these.

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Psychographics is the segmentation method that delves into how consumers:


A) adjust to demographic changes.
B) allocate scarce incomes to a variety of goods and services.
C) describe themselves.
D) value their livelihoods.
E) all of these.

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Retail store chains often use _____________________ data to identify other locations with similar demographics and purchasing behavior where it might make sense to open additional stores.


A) geodemographic
B) benefit
C) psychographic
D) loyalty
E) geographic

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Identify two segmentation methods used in segmenting markets and give an example of a situation where each might be used.

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Answers will vary; the student...

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A university targeting students based on the benefit of getting a degree quickly and without interfering with the rest of the students' lives would emphasize:


A) providing classes at convenient times and offering online courses.
B) discount pricing for students taking more than twelve credit hours.
C) the higher average salaries earned by college graduates.
D) the great variety of classes offered.
E) the number of Nobel Prize winners on the faculty.

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