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Typical entry-level positions in marketing include: marketing coordinator, marketing assistant, marketing analyst, and sales representative.

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Digital technology drives how consumers gather information, want to be entertained, and purchase products.

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The marketing process is a continuous one that requires marketers to pay attention to detail and apply their strategic, analytical, and creative-thinking skills.List the three steps of the marketing process cycle.

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1) Identify consumer needs 2) Manage the marketing mix to meet these needs 3) Realize profits.Throughout the cycle, marketers constantly evaluate the success of their programs, implementing and recommending future changes to make the programs more competitive and alluring to their consumers.

Marketing revolves primarily around promotion.

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In the production orientation stage, companies tried to hard-sell in order to make a profit.

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Which of the following statements about customer relationship management is true?


A) Relationship management has a short-term focus on increasing profits.
B) Relationship management is easy to implement.
C) In an ideal setting, relationship management is a personal, ongoing, long-term relationship.
D) Very few companies today are engaged in relationship management.

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The specific group(s) of existing and potential consumers to which marketers direct their marketing efforts is referred to as a _____.


A) mass market
B) tangent market
C) market aggregation
D) target market

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The ability to buy a soda from a vending machine demonstrates the _____ element of the marketing mix.


A) product
B) price
C) promotion
D) place

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Chang, the marketing manager of Urban Companies, is analyzing the specific group of existing and potential customers for the launch of Urban's new product.Which of the following is Chang identifying?


A) marketing mix
B) promotional programs
C) target market
D) marketing process

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The marketing orientation stage sees organizations considering the lifetime value of their customers and striving to offer better products and services.

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False

Many business-to-business marketers use _____ to attract customers through blogs, research papers and webinars.


A) real time marketing
B) content marketing
C) partnership marketing
D) social media marketing

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Mobile marketing refers to any form of advertising, such as those on trains, buses or cars, that are not fixed in location.

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Dashboards are business websites that help consumers navigate complex product choices.

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Engaging customers online during the buzz that accompanies the Super Bowl or Academy Awards is an example of:


A) Partnership marketing
B) Content marketing
C) Real-time marketing
D) Societal marketing

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Which of the following is an example of a good?


A) an airline flight
B) a new dinner set
C) a blood donation to the Red Cross
D) participation in a walk to raise funds to fight multiple sclerosis

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Seven Eleven Shopping Mart has launched an offer to attract more customers.It will be giving discounted movieonline.com coupons to all customers who make purchases of $75 and above at any Seven Eleven store.The offer is valid on three special days.Seven Eleven is also hosting a "Have Fun Fair" at all stores, which includes children's scavenger hunts, a jumping castle, bingo, and educational demonstrations.Seven Eleven will be presenting the winners with free shopping coupons worth $100 at its stores.Which marketing practice has Seven Eleven adopted when hosting fairs at all its stores and giving out prizes to winners at the fair?


A) digital marketing
B) strategic marketing
C) strategic alliance
D) experiential marketing

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Marketing is NOT simply advertising or selling.Explain.

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Initially, students have trouble disting...

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_____ is the trade of things of value between buyers and sellers so that each benefits.


A) Exchange
B) Promotion
C) Marketing
D) Production

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A

What is customer value?

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Customer value is the unique combination...

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Which of the following is true of the marketing process?


A) It is the process of drawing attributes that make up a good, a service, or an idea, including product design, features, colour, packaging, warranty, and service levels.
B) It refers to the process of analysing distribution channels, retail formats, and merchandising used to sell the product.
C) It involves defining the specific group of existing customers to which marketers direct their marketing efforts.
D) It involves identifying consumer needs, managing the marketing mix for these needs, and realizing profits and revenues.

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