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Exam 4: Social Perception and Managing Diversity

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Question 1

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External factors include all of the following except

A) bad luck.
B) a difficult task.
C) ineffective coworkers.
D) putting forth effort.
E) an unsympathetic boss.

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Question 2

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The existence of implicit cognition leads people to make ________ decisions without realizing they are doing so.

A) attentive
B) biased
C) perceptive
D) independent
E) predictable

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Question 3

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Describe what is meant by "managing diversity." What is the business rationale for this?

All the employees in Mustafa's unit are performing poorly on one specific aspect of their jobs during the month of June; however,they are performing well on all other parts of their job.This is likely to be attributed to

Stereotypes exist about gender,race,and age,but not about occupation.

_______ is an artificial intervention aimed at giving management a chance to correct an imbalance,injustice,mistake,or outright discrimination that occurred in the past.

Seema is married with two children and lives in New York.She has worked at Bubble Zone for 10 years.These are all _______of the four layers of diversity.

Harold Kelley hypothesized that people make causal attributions by observing three dimensions of behavior

Which of the following is not a layer of diversity?

What form of diversity management is an organization adopting when it acknowledges differences but does not value nor accept them?

The use of implicit cognition leads people to make biased decisions.

We build stereotypes through a four-step process.Which of the following is not part of the process?

Which of the following is not a technique by which managers can reduce the effect of implicit cognition in hiring?

The negativity bias tends to make us notice bad things more than good things.

To make effective hiring decisions,managers should learn to use their implicit cognitions.

David's boss has observed that David took about 12 hours to perform tasks A,B,and C.However,he took 24 hours to complete task D.David's boss concluded that task D must have been tougher than the other tasks.Which of the following attributional information led David's boss to this conclusion?

Causal attributions are the suspected or inferred causes of behavior.

External influences are individual differences that we have the ability to influence.

Ethan observes that his subordinate,Nate,is performing and acting like the other members of the unit.He is observing

Sharon observes her older co-worker,Robert,being rude to a new trainee.She has seen this behavior in Robert whenever the company brings in new trainees.Sharon believes that Robert resents the younger management trainees,who he refers to as "know-it-alls." She talks to him about _______ to help him understand.