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A large retail organization previously divided work among its four employee benefits staff into distinct specializations.One person answered all questions about superannuation (pension plans) ,another answered all questions about various forms of paid time off (e.g.vacations) ,and so on.These jobs were recently restructured so that each employee benefits person answers all questions for people in a particular geographic area.For example,one staff member is responsible for all employee benefits inquiries from anyone in a particular geographic region.This job restructuring is an example of:


A) self-leadership.
B) job enrichment.
C) job rotation.
D) scientific management.
E) self-monitoring.

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Team rewards increase employee preferences for team-based work arrangements.

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Gainsharing plans focus on cost reductions and increased labor efficiency.

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An advantage of competency-based rewards is that measuring employee competencies is mostly done through objective measurement methods.

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Job specialization increases work efficiency,but it tends to reduce employee motivation.

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Which of the following is the first step in self-leadership?


A) Establishing client relationships
B) Practicing gainsharing
C) Personal goal setting
D) Constructive thought patterns
E) Self-reinforcement

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C

People with a high power distance tend to have a high respect and priority for money.

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Competency-based rewards pay employees based on their seniority in the organization.

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A problem with seniority-based rewards is that they cause higher turnover.

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According to the motivator-hygiene theory,people are mainly motivated by characteristics of the job itself,not by working conditions or other factors external to the job.

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True

Scientific management is mainly associated with high levels of job specialization.

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Which of these statements about self-leadership is true?


A) Employees with a low degree of conscientiousness have a more natural tendency to apply self-leadership.
B) Some elements of self-leadership come from sports psychology.
C) Self-leadership is practiced by people with particular personality characteristics and cannot be learned.
D) External locus of control helps in applying self-help strategies.
E) Self-leadership behaviors are more frequently found in people with lower levels of extroversion.

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According to the self-leadership model,which of the following is true about positive self-talk?


A) It should never be practiced on the job.
B) It represents the most important way to monitor our own performance.
C) It occurs when employees are unable to control their own behavior on the job.
D) It improves self-efficacy and employee motivation.
E) It must occur only after the task has been accomplished.

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Which core job characteristic(s) affect(s) experienced responsibility for work outcomes?


A) Feedback from job and skill variety
B) Autonomy
C) Skill variety, task identity and task significance
D) Task identity
E) Task significance

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B

Employee stock ownership plans and stock options are two types of organizational-level performance-based rewards.

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Job status-based rewards discourage employees from hoarding resources.

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Gainsharing plans tend to:


A) increase efficiency without paying employees any financial reward.
B) distribute a portion of company profits to employees in the form of company stock.
C) create a reasonably strong effort-to-performance expectancy.
D) reward individuals for their own personal performance rather than team or organizational performance.
E) increase efficiency without paying employees any financial reward creating a reasonably strong effort-to-performance expectancy.

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Which of these contemporary organizational behavior practices was popularized by Fredrick Taylor in his work on scientific management?


A) Goal setting
B) Job enrichment
C) Membership-based reward system
D) Seniority-based reward system
E) Competency-based reward system

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Employees at CyberTech perform repetitive jobs that have resulted in boredom as well as repetitive strain injury.Technology makes it difficult to combine existing jobs,but the company wants to make employees more multiskilled.Which of the following would best help CyberTech to improve this situation?


A) Encourage employees to engage in mental imagery.
B) Introduce job specialization.
C) Introduce a gainsharing plan for all production employees.
D) Introduce job rotation.
E) Introduce job enrichment by having each employee produce the entire product rather than a small part of it.

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Briefly describe how organizations reward people for job status.Discuss three potential problems with rewarding employees for their job status.

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Students answers will vary.Almost every ...

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