Question 1

_________ produce emotions,whereas _________ represent the motivational force of those emotions which are channelled toward particular goals.

Accepted Answer

A)   Drives, needs
B)   Needs, drives
C)   Thinking, doing
D)   Planning, projecting
E)   None of these is correct.

Question 2

'Benevolents' and 'Entitleds' represent opposing ends of the equity sensitivity continuum.

Accepted Answer

A) True 
 B)False

Question 3

People with a high need for achievement tend to avoid risks and prefer working in teams.

Accepted Answer

A) True 
 B)False

Question 4

One problem with equity theory is that it incorrectly assumes people are individualistic,rational,and selfish.

Accepted Answer

A) True 
 B)False

Question 5

Distributive justice increases directly with the extent that the decision allows voice,can be appealed,and has an unbiased decision maker.

Accepted Answer

A) True 
 B)False

Question 6

In the equity sensitivity literature,'entitleds':

Accepted Answer

A)   feel uncomfortable when they receive more rewards than they should receive.
B)   feel that everyone is entitled to receive the same outcomes no matter what position they hold in the organization or how hard they work.
C)   feel best when they receive proportionately more than others.
D)   frequently experience over reward inequity but rarely experience under reward inequity.
E)   lack any sensitivity to feelings of inequity.

Question 7

Four-drive theory recommends keeping all four drives in "balance"; that is,organizations should avoid too much or too little opportunity to fulfill each drive.

Accepted Answer

A) True 
 B)False

Question 8

Four-drive theory states that the four drives:

Accepted Answer

A)   counterbalance each other.
B)   are arranged in a hierarchy.
C)   are learned, not innate.
D)   are equivalent to the top four needs in Maslow's needs hierarchy.
E)   should not be fulfilled in organizational settings.

Question 9

One way to increase employee motivation by improving the P-to-O expectancies is to:

Accepted Answer

A)   measure employee performance accurately.
B)   convince employees that they are able to accomplish the task.
C)   select employees with the required skills and knowledge.
D)   provide sufficient time and resources to perform the task.
E)   give everyone the same reward.

Question 10

Feedback from social sources is generally better than from non-social sources when:

Accepted Answer

A)   the feedback is negative.
B)   employees want accurate information about their job performance.
C)   employees perform poorly and are easily offended by negative feedback.
D)   All of the answers are correct.
E)   None of the answers apply.

Question 11

In Maslow's needs hierarchy,the bottom four levels are collectively known as ___________ needs,whereas self-actualization is called a ______________ need.

Accepted Answer

A)   belongingness, infinite
B)   fictitious, factual
C)   deficiency, growth
D)   subordinate, superordinate
E)   safety, reward

Question 12

Expectancy theory of motivation states that people naturally direct their effort towards behaviours they believe are most likely to lead to desired outcomes.

Accepted Answer

A) True 
 B)False

Question 13

Four-drives theory encourages organizations to rely on financial rewards rather than non-financial rewards to motivate employees.

Accepted Answer

A) True 
 B)False

Question 14

According to four-drive theory,social norms,past experience,and personal values translate emotional signals into goal-directed effort.

Accepted Answer

A) True 
 B)False

Question 15

Feelings of procedural injustice produce anger,which,in turn,generates either withdrawal or aggression.

Accepted Answer

A) True 
 B)False

Question 16

360-degree feedback tends to:

Accepted Answer

A)   be perceived as less accurate than feedback only from the supervisor.
B)   be more effective when the results are used to determine pay increases and promotions, not just employee development.
C)   be more ambiguous and conflicting than when feedback comes only from the supervisor.
D)   All of the answers are correct.
E)   be perceived as less accurate than feedback only from the supervisor and be more ambiguous and conflicting than when feedback comes only from the supervisor.

Question 17

All of the following are reasons given for why some employees are "disengaged" EXCEPT:

Accepted Answer

A)   Companies have not adjusted to the changing needs and expectations of the new workforce.
B)   Corporate restructuring (downsizing)  has undermined commitment and trust among employees.
C)   Pressures from globalization and information technology make it harder to motivate employees beyond minimum standards.
D)   Employees aged 25to 34 sometimes or frequently feel demotivated.
E)   Basic needs have already been provided and satisfied. Therefore higher-level needs are harder for employers to anticipate and offer.

Question 18

Inputs,outcomes,and comparison other are elements of:

Accepted Answer

A)   four-drive theory.
B)   Maslow's needs hierarchy.
C)   equity theory.
D)   expectancy theory.
E)   goal setting theory.

Question 19

According to equity theory,employees feel inequity only when other people receive higher salaries than they do.

Accepted Answer

A) True 
 B)False

Question 20

Jack Smith and Sam Clemens are neighbours who work as purchasing managers in different companies in the petrochemical industry.During one neighbourly discussion,Jack learned that Sam's salary was nearly 15 per cent higher than his even though their job duties were similar.Other than this difference,both received similar benefits and seemed to enjoy their jobs and colleagues.Jack was upset about Sam's higher salary,although he hid his emotions from Sam.(After all,it wasn't Sam's fault that they received different salary levels.)Jack was frustrated not only because Sam received a significantly higher salary,but also because Jack was certain that he worked longer hours and was more productive than Sam.Use the equity theory model to explain Jack's frustration.

Accepted Answer

This incident provides a clear example o...

Exam 5: Foundations of Employee Motivation

Expectancy theory of motivation states that people naturally direct their effort towards behaviours they believe are most likely to lead to desired outcomes.

Correct Answer
verified

According to four-drive theory,social norms,past experience,and personal values translate emotional signals into goal-directed effort.

Correct Answer
verified

Feedback from social sources is generally better than from non-social sources when:

Correct Answer
verified

Four-drive theory states that the four drives:

Correct Answer
verified

According to equity theory,employees feel inequity only when other people receive higher salaries than they do.

Correct Answer
verified

Distributive justice increases directly with the extent that the decision allows voice,can be appealed,and has an unbiased decision maker.

Correct Answer
verified

People with a high need for achievement tend to avoid risks and prefer working in teams.

Correct Answer
verified

'Benevolents' and 'Entitleds' represent opposing ends of the equity sensitivity continuum.

Correct Answer
verified

Inputs,outcomes,and comparison other are elements of:

Correct Answer
verified

In the equity sensitivity literature,'entitleds':

Correct Answer
verified

Four-drives theory encourages organizations to rely on financial rewards rather than non-financial rewards to motivate employees.

Correct Answer
verified

360-degree feedback tends to:

Correct Answer
verified

Correct Answer
verified
This incident provides a clear example o...
View Answer

One way to increase employee motivation by improving the P-to-O expectancies is to:

Correct Answer
verified

_ produce emotions,whereas _ represent the motivational force of those emotions which are channelled toward particular goals.

Correct Answer
verified

In Maslow's needs hierarchy,the bottom four levels are collectively known as _ needs,whereas self-actualization is called a ____ need.

Correct Answer
verified

Feelings of procedural injustice produce anger,which,in turn,generates either withdrawal or aggression.

Correct Answer
verified

All of the following are reasons given for why some employees are "disengaged" EXCEPT:

Correct Answer
verified

One problem with equity theory is that it incorrectly assumes people are individualistic,rational,and selfish.

Correct Answer
verified

Four-drive theory recommends keeping all four drives in "balance"; that is,organizations should avoid too much or too little opportunity to fulfill each drive.

Correct Answer
verified

Exam 5: Foundations of Employee Motivation

Expectancy theory of motivation states that people naturally direct their effort towards behaviours they believe are most likely to lead to desired outcomes.

Correct AnswerverifiedShow Answer

According to four-drive theory,social norms,past experience,and personal values translate emotional signals into goal-directed effort.

Correct AnswerverifiedShow Answer

Feedback from social sources is generally better than from non-social sources when:

Correct AnswerverifiedShow Answer

Four-drive theory states that the four drives:

Correct AnswerverifiedShow Answer

According to equity theory,employees feel inequity only when other people receive higher salaries than they do.

Correct AnswerverifiedShow Answer

Distributive justice increases directly with the extent that the decision allows voice,can be appealed,and has an unbiased decision maker.

Correct AnswerverifiedShow Answer

People with a high need for achievement tend to avoid risks and prefer working in teams.

Correct AnswerverifiedShow Answer

'Benevolents' and 'Entitleds' represent opposing ends of the equity sensitivity continuum.

Correct AnswerverifiedShow Answer

Inputs,outcomes,and comparison other are elements of:

Correct AnswerverifiedShow Answer

In the equity sensitivity literature,'entitleds':

Correct AnswerverifiedShow Answer

Four-drives theory encourages organizations to rely on financial rewards rather than non-financial rewards to motivate employees.

Correct AnswerverifiedShow Answer

360-degree feedback tends to:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedThis incident provides a clear example o...View AnswerShow Answer

One way to increase employee motivation by improving the P-to-O expectancies is to:

Correct AnswerverifiedShow Answer

_________ produce emotions,whereas _________ represent the motivational force of those emotions which are channelled toward particular goals.

Correct AnswerverifiedShow Answer

In Maslow's needs hierarchy,the bottom four levels are collectively known as ___________ needs,whereas self-actualization is called a ______________ need.

Correct AnswerverifiedShow Answer

Feelings of procedural injustice produce anger,which,in turn,generates either withdrawal or aggression.

Correct AnswerverifiedShow Answer

All of the following are reasons given for why some employees are "disengaged" EXCEPT:

Correct AnswerverifiedShow Answer

One problem with equity theory is that it incorrectly assumes people are individualistic,rational,and selfish.

Correct AnswerverifiedShow Answer

Four-drive theory recommends keeping all four drives in "balance"; that is,organizations should avoid too much or too little opportunity to fulfill each drive.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
This incident provides a clear example o...
View Answer

Correct Answer
verified

_ produce emotions,whereas _ represent the motivational force of those emotions which are channelled toward particular goals.

Correct Answer
verified

In Maslow's needs hierarchy,the bottom four levels are collectively known as _ needs,whereas self-actualization is called a ____ need.

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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