Question 1

All of the following are components of emotional intelligence (EI) except

Accepted Answer

A)   self-awareness.
B)   self-regulation.
C)   self-promotion.
D)   empathy.

Question 2

Explain how the five barriers to change that leaders often encounter can prevent a leader from transforming an organization.

Accepted Answer

Organizations at all levels are prone to...

Question 3

Which of the following positive relationships is not supported with consistent results?

Accepted Answer

A)   between ethical performance and measures of financial performance
B)   between ethical performance and strong organizational culture
C)   between ethical performance and increased employee efforts
D)   between ethical performance and enhanced social responsibility

Question 4

________ are obstacles associated with a managerial tendency to look at issues from a biased or limited perspective.

Accepted Answer

A)   Systemic barriers
B)   Behavioral barriers
C)   Political barriers
D)   Barriers to exit

Question 5

Inspiring and motivating people with a mission or purpose is a necessary and sufficient condition for developing a learning organization.

Accepted Answer

A) True 
 B)False

Question 6

Inappropriate reward systems may cause individuals to commit unethical acts.

Accepted Answer

A) True 
 B)False

Question 7

Emotional intelligence (EI)is one of the components of a high intelligence quotient (IQ).

Accepted Answer

A) True 
 B)False

Question 8

Which of the following does not explain why organizations are prone to inertia and slow to change?

Accepted Answer

A)   personal time constraints
B)   political barriers
C)   vested interests in the status quo
D)   entry barriers

Question 9

When faced with barriers to change,leaders can create a good climate for advancing the aims of the organization and making progress towards its goals by building ________ and ________.

Accepted Answer

A)   a learning organization; an ethical organization
B)   a following organization; an ethical organization
C)   a learning organization; an efficient organization
D)   an efficient organization; a learning organization

Question 10

The central key to empowerment is effective leadership.Leading-edge organizations recognize the need for ________,________,and ________ at all levels instead of the extensive and cumbersome rules and regulations inherent in hierarchical control.

Accepted Answer

A)   trust; cultural control; expertise
B)   training; finances; expertise
C)   respect; finances; trust
D)   control, order, finances

Question 11

As a manager,when faced with ethical crises you should

Accepted Answer

A)   focus on issues most relevant to stockholders.
B)   wait for the other party to make the first move.
C)   take the initiative to address the problem.
D)   cover up as much as possible.

Question 12

A key function of the leaders in a learning organization is to generate an organization-wide commitment to the status quo.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following statements about ethics is false?

Accepted Answer

A)   Ethics may be defined as a system of right and wrong.
B)   Ethics assists individuals in deciding when an act is moral or immoral.
C)   Ethics can be assessed by the legality of an action.
D)   Business ethics is the application of ethical standards to commercial enterprises.

Question 14

People with strong self-awareness are overly critical and unrealistically optimistic and are well suited to run organizations because they will make good judgment calls.

Accepted Answer

A) True 
 B)False

Question 15

In the integrity-based approach to management,ethics is the responsibility of the

Accepted Answer

A)   shareholders.
B)   outside stakeholders.
C)   management.
D)   employees.

Question 16

A compliance-based approach to ethics management combines a concern for law with an emphasis on managerial responsibility for ethical behavior.

Accepted Answer

A) True 
 B)False

Question 17

Less than 18 percent of voluntary customer contributions in a recent year went to renewable energy development in the Duke Power of Indiana program called GoGreen Power.This is an example of

Accepted Answer

A)   a benefit of an ethical organization.
B)   eco-friendly program development.
C)   greenwashing.
D)   a successful ethical marketing campaign.

Question 18

Which of the following social skills do many executives find challenging to acquire?

Accepted Answer

A)   having empathy for subordinates
B)   being a good listener
C)   being a good motivator
D)   having a large network in place

Question 19

Leaders who fail to institute proper systems and controls that facilitate ethical conduct share responsibility with those who conceive,execute,and knowingly benefit from corporate misdeeds.

Accepted Answer

A) True 
 B)False

Question 20

What are the five key elements of a learning organization and why are they important?

Accepted Answer

To enhance the long-term viability of or...

Exam 11: Strategic Leadership: Creating a Learning Organization and an Ethical Organization

The central key to empowerment is effective leadership.Leading-edge organizations recognize the need for ________,________,and ________ at all levels instead of the extensive and cumbersome rules and regulations inherent in hierarchical control.

Correct AnswerverifiedShow Answer

What are the five key elements of a learning organization and why are they important?

Correct AnswerverifiedTo enhance the long-term viability of or...View AnswerShow Answer

Which of the following statements about ethics is false?

Correct AnswerverifiedShow Answer

All of the following are components of emotional intelligence (EI) except

Correct AnswerverifiedShow Answer

Emotional intelligence (EI)is one of the components of a high intelligence quotient (IQ).

Correct AnswerverifiedShow Answer

A key function of the leaders in a learning organization is to generate an organization-wide commitment to the status quo.

Correct AnswerverifiedShow Answer

In the integrity-based approach to management,ethics is the responsibility of the

Correct AnswerverifiedShow Answer

People with strong self-awareness are overly critical and unrealistically optimistic and are well suited to run organizations because they will make good judgment calls.

Correct AnswerverifiedShow Answer

When faced with barriers to change,leaders can create a good climate for advancing the aims of the organization and making progress towards its goals by building ________ and ________.

Correct AnswerverifiedShow Answer

________ are obstacles associated with a managerial tendency to look at issues from a biased or limited perspective.

Correct AnswerverifiedShow Answer

Leaders who fail to institute proper systems and controls that facilitate ethical conduct share responsibility with those who conceive,execute,and knowingly benefit from corporate misdeeds.

Correct AnswerverifiedShow Answer

Explain how the five barriers to change that leaders often encounter can prevent a leader from transforming an organization.

Correct AnswerverifiedOrganizations at all levels are prone to...View AnswerShow Answer

A compliance-based approach to ethics management combines a concern for law with an emphasis on managerial responsibility for ethical behavior.

Correct AnswerverifiedShow Answer

Which of the following social skills do many executives find challenging to acquire?

Correct AnswerverifiedShow Answer

Which of the following positive relationships is not supported with consistent results?

Correct AnswerverifiedShow Answer

Which of the following does not explain why organizations are prone to inertia and slow to change?

Correct AnswerverifiedShow Answer

Less than 18 percent of voluntary customer contributions in a recent year went to renewable energy development in the Duke Power of Indiana program called GoGreen Power.This is an example of

Correct AnswerverifiedShow Answer

Inspiring and motivating people with a mission or purpose is a necessary and sufficient condition for developing a learning organization.

Correct AnswerverifiedShow Answer

As a manager,when faced with ethical crises you should

Correct AnswerverifiedShow Answer

Inappropriate reward systems may cause individuals to commit unethical acts.

Correct AnswerverifiedShow Answer

The central key to empowerment is effective leadership.Leading-edge organizations recognize the need for ,,and at all levels instead of the extensive and cumbersome rules and regulations inherent in hierarchical control.

Correct Answer
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To enhance the long-term viability of or...
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When faced with barriers to change,leaders can create a good climate for advancing the aims of the organization and making progress towards its goals by building and .

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Organizations at all levels are prone to...
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