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The three layers of cultural analysis are __________,__________,and __________.

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observable aspects o...

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Shared values tie the corporation to the important values of society.

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Managers of an acquired firm may hold values and assumptions that are quite inconsistent with those of the acquiring firm - thereby creating a(n)__________.

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clash of c...

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Research shows that most organizations originate in several national cultures and incorporate very little features from these host cultures even when they expand internationally.

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Three important levels of cultural analysis in organizations are: observable culture,implicit culture,and uncommon cultural assumptions.

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Which of the following is NOT one of the steps in Taylor Cox's five-step program for developing the multicultural organization?


A) The organization should develop pluralism with the objective of multibased socialization.
B) The firm should disentangle its culture so that there are direct relationships between naturally occurring groups and particular jobs.
C) The firm must integrate the informal networks by eliminating barriers and increasing participation.
D) The organization should break the linkage between naturally occurring group identity and the identity of the firm.
E) The organization must actively work to eliminate interpersonal conflict based on either the group identity or the natural backlash of the largest societally based grouping.

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__________ deals with questions such as: What is the real mission? How do we contribute? What are our goals? How do we reach our goals? What external forces are important? How do we measure results? What do we do if specific targets are not met? How do we tell others how good we are? When do we quit?


A) Institutional adaptation
B) Internal integration
C) External adaptation
D) Systematic integration
E) Structural adaptation

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In a business setting,a firm's system of shared actions,values,and beliefs that develops within the company and guides the behavior of its members is called its __________.


A) institutional culture
B) corporate culture
C) indigenous culture
D) bureaucratic culture
E) domestic culture

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In many larger U.S.based firms the __________ matches the overall strategy of the firm and reinforces the __________ emerging from day-to-day activities.


A) retention practices; termination practices
B) orientation practices; development system
C) hiring practices; promotional system
D) performance program; reward system
E) reward system; culture

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Most organizational cultures are similar if not identical to one another.

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One of the key ways management influences the organizational culture is via the __________.


A) the leaders assigned to top management
B) the people it fires
C) the people it hires
D) performance system is administers
E) reward systems it establishes

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__________ set the tone for a culture and for cultural change.


A) Production employees
B) Service workers
C) First-line supervisors
D) Middle level managers
E) Top managers

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Briefly discuss how managers build,reinforce,and change culture. Suggested

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Managers can modify the visible aspects ...

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According to a meta-analysis of 100 published statistical studies over the past 30 years,six team processes are particularly important for innovative success: 1)vision,2)support for innovation,3)task orientation,4)cohesion,5)internal communications,and 6)external communications.

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Innovative organizations benefit from and require top management support.

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Often,the language of a subculture,and its rituals and rites,emerge from the group as a form of __________.


A) terminology
B) jargon
C) patter
D) lingo
E) phrasing

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A common myth in organizations is the denial of trade-offs.

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In North American companies,subcultures and countercultures may naturally form on the basis of ethnic,racial,gender,generational,or locational similarities.

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In the context of the three important levels of cultural analysis in organizations,the level referred to as __________ can play a critical part in linking people together and can provide a powerful motivational mechanism for members of the culture.


A) shared values
B) observable culture
C) implicit culture
D) common culture
E) common assumptions

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Isolating __________ is often extremely difficult,but doing so helps explain why culture invades every aspect of organizational life.


A) observable attitudes
B) implicit needs
C) common perceptions
D) shared values
E) common cultural assumptions

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