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The project manager should panic; she or he has to look ruffled.

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Learning and development are lifetime activities-there's no finish line.

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Whenever a customer requests changes, the project manager should


A) do a quick estimate and say if the change is ok or not.
B) have the appropriate project team members estimate the effects on the project cost and schedule.
C) stop the project's progress.
D) ignore the request and deliver the product promised.

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Project managers tend to be pessimistic and negative.

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There _____ to develop the skills necessary to be an effective project manager.


A) are various ways
B) are limited ways
C) is only one way
D) are no ways

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A capable project manager provides opportunities for learning and development by encouraging individuals to assume the initiative, take risks, and make decisions.

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The project manager leads by making things happen.

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The project manager can try to provide "stretch" assignments that require individual team members to extend their knowledge and accomplish more than they may think they can.

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Open communication and a climate of trust are prerequisites for introducing change, reducing resistance to change, and gaining commitment to the change.

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