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In most large organizations, the information system is operated by a senior management team, including a chief information officer who oversees information and telecommunications systems.

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Companies install firewalls to prevent fires that start in one part of a building from entering another part.

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Using a variety of wired and wireless communication channels, data communication networks transmit digital data from one computer to another.

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A _____ system not only determines the steps needed to produce components, but also instructs machines to do the necessary work.


A) computer-aided design
B) computer-aided manufacturing
C) processdesign
D) roboticsupervisor

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How are operations support systems used?

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Operations support systems are...

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By _____ its customer-based data warehouse, a firm can discover previously unknown relationships between customers in general and certain groups of customers.


A) datacollating
B) datamining
C) dataprospecting
D) dataleasing

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In most large organizations, the information system is operated by a senior management team, including a(n) _____ who oversees information and telecommunications systems.


A) IT supervisor
B) senior IS analyst
C) first-line IS manager
D) chief information officer

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To channel information to multiple users, many large and midsized companies rely on a highly integrated _____ system.


A) enterprise resource planning
B) enterprise information charting
C) information networking
D) standalone network

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An expert system is an example of an artificial intelligence application that has been commercially successful.

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A _____ verifies the identity of a computer site and sends you a digital certificate of authenticity stating that it trusts that site.


A) security broker
B) certified investigator
C) certificate authority
D) safety net

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The process control system used to tell if the meat in your supermarket is stored at the correct temperature is an example of a management support system.

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All of the following are disadvantages of cloud computing except:


A) By using cloud computing companies are able to match technology available with their exact needs.
B) A disruption in work can occur if the Internet is unavailable.
C) Company data might become available to unauthorized individuals or criminals.
D) A computer service crash could occur at a company's service providers' facilities.

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Define artificial intelligence.

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First used in 1956, the term a...

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A _____ system integrates various operations (from design through manufacturing) with functional activities ranging from order taking to final shipment.


A) computer-integrated manufacturing
B) management information
C) computer-aided manufacturing
D) flexible manufacturing

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E-commerce is business conducted over the Internet.

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_____ consists of data that have been processed or turned into some useful form.


A) Technology
B) Information
C) A resource plan
D) Enterprise planning

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A _____ has no significant physical presence, relying on third parties to produce, warehouse, price, and deliver the products that it sells over the Internet.


A) virtual company
B) quasi company
C) ghost competitor
D) leanandmean competitor

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The World Wide Web is the same thing as the Internet.

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-An extranet is an intranet that's partially available to certain parties outside of an organization.

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_____ refers to the science of developing computer systems that can mimic human behavior.


A) Artificial intelligence
B) Cybersimian intelligence
C) Artificial intellect
D) Animatronic intellect

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