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According to the two-factor theory, which of the following statements would likely be true?


A) When the working conditions are comfortable, employees will be satisfied.
B) Quality of supervision is a motivation factor.
C) Fixing the conditions that make the employees dissatisfied will not make them satisfied.
D) Employees are dissatisfied due to lack of recognition.
E) The major reason for dissatisfaction is probably the lack of promotion.

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According to Herzberg's two-factor theory, the factors that lead to job satisfaction are separate and distinct from those that lead to job dissatisfaction.

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Which of the following is true regarding job engagement?


A) Organizations that have less engaged employees are more successful.
B) Groups with more engaged employees have lower levels of productivity.
C) Academic studies have found negative outcomes of job engagement.
D) Critics note that higher levels of engagement may result in work-family conflict.
E) Practicing managers believe that job engagement cannot improve performance.

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Motivation can be defined by three key elements. ________ is one of these three key elements and it is the element most of us focus on when we talk about motivation.


A) Intelligence
B) Experience
C) Expertise
D) Intensity
E) Knowledge

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Helen is an office worker who processes health insurance forms. She has worked at her present job for three years. Initially she was criticized by her supervisor for sloppy work, but thereafter improved considerably. Now she consistently processes her forms without errors and even does more forms than her required quota. However, she has found her supervisor has not responded to the extra effort she puts in, giving her no praise and no financial reward. Helen is most likely to perceive that there is a problem in the ________ relationship.


A) rewards-personal goals
B) performance-awareness
C) effort-performance
D) personal goal-self-actualization
E) performance-achievement

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The expectancy theory proposes that ________.


A) employees can view work as being as natural as rest or play, and therefore the average person can learn to accept, and even seek, responsibility
B) achievement, power, and affiliation are three important needs that help explain motivation
C) the strength of our tendency to act in a certain way depends on the strength of our expectation of a given outcome and its attractiveness
D) extrinsic rewards will reduce intrinsic interest in a task
E) within every human being, there exists a hierarchy of five needs and as each of these needs becomes substantially satisfied, the next one becomes dominant

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With reference to the expectancy theory, when pay is based on factors other than performance such as seniority, the ________ relationship tends to be weak.


A) effort-satisfaction
B) performance-reward
C) effort-performance
D) personal goal-self-actualization
E) performance-achievement

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Some of your friends like to cram all night before exams; however, you are not able to keep your focus on the material for that length of time. Your study habits can be attributed to which element(s) of motivation?


A) intensity
B) direction
C) persistence
D) both intensity and persistence
E) both direction and persistence

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Which of the following statements is true regarding goals?


A) Goal commitment is most likely to occur when the individual has an external locus of control.
B) Generalized goals produce a higher level of output as compared to specific goals.
C) People do better when they get feedback on how well they are progressing toward their goals.
D) If factors such as acceptance of the goals are held constant, the more simple the goal, the higher the level of performance.
E) Assigned goals appear to generate greater goal commitment in lower rather than higher power-distance cultures.

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________ is defined as the processes that account for an individual's intensity, direction, and persistence of effort toward attaining a goal.


A) Leadership
B) Management
C) Selective perception
D) Emotional labour
E) Motivation

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According to the theory of job engagement, which of the following activities will aid a manager in facilitating engagement for their employees?


A) giving the employees a raise
B) offering the employees a vacation
C) ensuring employees' values match organization values
D) including the employees in weekly planning meetings
E) providing employees a training workshop

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Which of the following theories suggests that pursuing goals out of intrinsic motives is more sustaining to human motivation than extrinsic rewards?


A) the theory of needs
B) the motivation-hygiene theory
C) the two-factor theory
D) the self-determination theory
E) the goal-setting theory

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In equity theory, individuals assess the ________.


A) cost-benefit ratio
B) efficiency-effectiveness trade-off
C) quantity-quality trade-off
D) outcome-input ratio
E) quality of outcome

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According to the two-factor theory, how might a manager motivate employees?

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According to Herzberg, the factors leadi...

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Describe the three key elements in the definition of motivation.

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Motivation is defined as the processes t...

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Motivation is one of the most frequently researched topics in OB. According to a study, by workers' own reports, they waste roughly 2 hours per day, not counting lunch and scheduled breaks and the biggest time-wasters are Internet surfing and ________.


A) updating their skills
B) conversing with managers
C) talking with coworkers
D) simulating work environment
E) reading instructional books

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Which of the following statements is true regarding a management by objective (MBO) program?


A) Many elements in MBO programs match propositions of cognitive evaluation theory.
B) MBO strongly advocates that the goals should be assigned by the managers without the employees participating in the goal-setting process.
C) MBO programs set generalized rather than specific goals.
D) MBO programs involve explicit time periods.
E) MBO programs strongly discourage providing performance feedback because it can have negative effects on employee motivation.

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________ refers to the degree to which employees are provided explanations for decisions and kept informed.


A) Associative justice
B) Interactional justice
C) Distributive justice
D) Procedural justice
E) Informational justice

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What relationship exists between management by objectives (MBO) and goal-setting theory?

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Goal-setting theory addresses the issue ...

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Under Theory Y, managers believe employees inherently dislike work and must therefore be directed or even coerced into performing it.

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