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Benefits related to a firm's size are referred to as _____.


A) network effects
B) brand recall
C) scale advantages
D) vertical integration
E) disintermediation

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Fast growing Groupon was able to dissuade rivals from entering its market because the firm's technology was so difficult to replicate.

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A salesperson's ability to effectively bargain with his/her consumers is called viral marketing.

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Startup firms can struggle to gain lower prices from rivals, but FreshDirect seems to have found several ways to gain lower supplier prices. FreshDirect buys direct from suppliers, eliminating any markup from a middleman. What else did FreshDirect offer suppliers in exchange for better pricing terms?

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In exchange for more favorable supplier ...

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Which of the following represents one of the primary components of the value chain?


A) Outbound logistics
B) Firm infrastructure
C) Human resource management
D) Research and development
E) Procurement

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Technology that that super-imposes content, such as images and animation on top of real world images is called:

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a) Alternative imaging
b) Stra...

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What are Porter's views in relation to operational effectiveness and strategic positioning? Contrast the two concepts.

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According to Porter, the reason so many ...

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Apple's dominance of smartphone and tablet markets has allowed the firm to lock up 60 percent of the world's supply of advanced touch-screen displays, and to do so with better pricing than would be available to smaller rivals. This is an example of:


A) network externalities that make Apple valuable.
B) high switching costs for suppliers.
C) a complex tech product establishing itself as a killer brand.
D) a growing firm gaining bargaining power with its suppliers.
E) low search costs associated with a famous brand.

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Uber is an example of a business model that has strengthened the bargaining power of suppliers (cab drivers) with respect to middlemen who took a cut of their services (e.g. cab companies).

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Metcalfe's Law is used to explain the concept of switching costs.

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Rivals such as ________________ and ________________ once made their own chips, but sold off manufacturing when their smaller market shares couldn't justify the Intel-sized multi-billion dollar table stakes needed to stay in the game.

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AMD; IBM (...

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_____ refers to performing different tasks than rivals or the same tasks in a different way.


A) Straddling
B) Operational effectiveness
C) Strategic positioning
D) Vertical integration
E) Scale advantage

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According to Michael Porter, the reason many firms suffer margin-eroding competition is because they have defined themselves according to strategic positioning rather than operational effectiveness.

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Which of the following is one of Porter's five forces?


A) Availability of coopetitors in the market
B) Total cost of ownership
C) Purchasing power parity of consumers
D) Threat of new entrants
E) Strength of intellectual property laws

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Many firms choose not to implement operational components of ERP software and instead elect to create their own propriety solutions in part because they see their uniqueness in certain operations areas as key to creating difficult-to-imitate competitive advantages.

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Relate your understanding of the Porter's Five Forces model to describe how the Internet affects the bargaining power of buyers and sellers according to whether offers commodity or differentiated products.

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It is often suggested that the Internet ...

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The patent system is often considered to be unfairly stacked against start-ups because:


A) bigger multinational firms enjoy patent protection in all countries as opposed to start-ups, which are domestic firms that do not get such protection for the most part.
B) the intellectual property laws are not adequate to protect the interests of smaller firms from infringements.
C) the patent system grants patents for innovations on a differential basis, with bigger firms getting precedence over start-ups.
D) high litigation costs coupled with a few months of litigation can sink an early stage firm.
E) patents are granted by the patent system on an ad hoc basis wherein firms that have been in business longer get patent protection for longer periods of time.

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Network externalities exist when a product or service becomes less expensive as more people use it.

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