Question 1

Which of the following is true about a structural coherence plan?

Accepted Answer

A)   You should use the components of the structural coherence plan repeatedly.
B)   The report preview only covers the topics to be discussed.
C)   The report preview only covers the order of the topics to be discussed.
D)   The report preview does not cover the logic of the order of the topics to be discussed.
E)   Summaries and conclusions help readers to see the relationships of the report topics.

Question 2

Which of the following is true about routine operational reports?

Accepted Answer

A)   The majority of the reports written within companies are routine reports that keep supervisors, managers, and team members informed about the company's operations.
B)   Routine operational reports are typically either monthly or quarterly reports.
C)   Routine operational reports usually cannot relate production data.
D)   Information on visits to customers does not fall under the routine operational reports category.
E)   It is not possible develop a template macro or merge document for routine operational reports.

Question 3

Which of the following is true about meeting minutes?

Accepted Answer

A)   Minutes include only subjective data.
B)   Minutes are primarily a verbatim transcript.
C)   Minutes include only descriptive data.
D)   The expected format of meeting minutes varies across organizations.
E)   Minutes need not provide an adequate record.

Question 4

Which of the following is true about short reports?

Accepted Answer

A)   Short reports represent the second and third steps in the formality stairway.
B)   The popularity of short reports may be explained by the middle-ground impression of formality that it conveys.
C)   In very short reports, an incidental reference to the problem, authorization of the investigation, or the like does not provide sufficient introduction.
D)   Readers of short reports will need many reminders of what they just read or previews of what they are about to read.
E)   External reports that use the indirect order do not state the main findings in the transmittal message.

Question 5

Which of the following is true of short reports?

Accepted Answer

A)   The mechanics of constructing the short report are much different than the mechanics of constructing the more formal, longer types.
B)   The short report uses different forms of title page and page layout than the more formal, longer ones.
C)   Unlike longer reports, shorter reports do not use headings.
D)   Unlike any other report, the short report avoids graphics, an appendix, and a bibliography even when these are needed.
E)   Because of the short report's brevity, the headings rarely go beyond the two-division level.

Question 6

The problem statement conveys the goal of your investigation.

Accepted Answer

A) True 
 B)False

Question 7

Define a transmittal message. What are the forms it takes?

Accepted Answer

A transmittal message is a mes...

Question 8

As the need for formality decreases and the problem becomes smaller, the makeup of the report changes.

Accepted Answer

A) True 
 B)False

Question 9

What are letter reports? Give two examples.

Accepted Answer

Letter reports are used primarily to pre...

Question 10

When one moves down the structural ladder toward the more informal and shorter reports, at the bottom of the ladder, the _____ order is more the rule than the exception.

Accepted Answer

A)   direct
B)   indirect
C)   personal
D)   informal
E)   formal

Question 11

External problem-solving reports are most often written by consulting companies for their clients.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is usually the first to be omitted from reports when the formality decreases and the problem becomes smaller?

Accepted Answer

A)   Title page
B)   Letter of transmittal
C)   Table of contents
D)   Executive summary
E)   Title fly

Question 13

The majority of the reports written within companies are _____.

Accepted Answer

A)   routine operational reports
B)   progress reports
C)   problem-solving reports
D)   audit reports
E)   long, formal reports

Question 14

A report's form and contents should be based on its _____ to meet the reader's needs in each situation.

Accepted Answer

A)   formality and cost
B)   writing style and topic
C)   formality and length
D)   length and style
E)   number of readers and formality

Question 15

The _____ pages, a number of pages that come before the text material, are included when the situation is formal and the report is long.

Accepted Answer

A)   appendices
B)   glossary
C)   bibliography
D)   prefatory
E)   executive summary

Question 16

Identify one of the ways that the writing in short reports differs from the writing in long reports.

Accepted Answer

A)   Short reports include the prefatory parts that are appropriate for the report's length, formality, and reader.
B)   Short reports have less need for a formal coherence plan.
C)   Readers of short reports will need many reminders of what they just read or previews of what they are about to read.
D)   Short reports have greater need for introductory material.
E)   Short reports generally need an elaborate coherence plan.

Question 17

Discuss the different types of appended parts in reports.

Accepted Answer

Sometimes you will need to include an ap...

Question 18

Differentiate between progress reports and problem-solving reports.

Accepted Answer

An internal progress report is a routine...

Question 19

What is the most appropriate opening for a letter of transmittal?

Accepted Answer

A)   "It is a pleasure to inform you of the status of this report."
B)   "Thank you for permitting me to work on this report."
C)   "Here is the report on water pollution that you asked for."
D)   "On January 3, you assigned me the task of studying the effects of water pollution."
E)   "The effects of water pollution are serious and deserve our prompt action."

Question 20

When using standardized forms for periodic reports, you should consider developing a template _____ with your word processing software as it would fill in all the standard parts for you, pausing to let you fill in the variable information.

Accepted Answer

A)   micro
B)   merge document
C)   progress report
D)   macro
E)   problem-solving report

Exam 12: Choosing the Right Type of Report

What are letter reports? Give two examples.

Correct AnswerverifiedLetter reports are used primarily to pre...View AnswerShow Answer

Which of the following is true about a structural coherence plan?

Correct AnswerverifiedShow Answer

Which of the following is true about routine operational reports?

Correct AnswerverifiedShow Answer

The problem statement conveys the goal of your investigation.

Correct AnswerverifiedShow Answer

As the need for formality decreases and the problem becomes smaller, the makeup of the report changes.

Correct AnswerverifiedShow Answer

Which of the following is true about short reports?

Correct AnswerverifiedShow Answer

Define a transmittal message. What are the forms it takes?

Correct AnswerverifiedA transmittal message is a mes...View AnswerShow Answer

When using standardized forms for periodic reports, you should consider developing a template _____ with your word processing software as it would fill in all the standard parts for you, pausing to let you fill in the variable information.

Correct AnswerverifiedShow Answer

Differentiate between progress reports and problem-solving reports.

Correct AnswerverifiedAn internal progress report is a routine...View AnswerShow Answer

When one moves down the structural ladder toward the more informal and shorter reports, at the bottom of the ladder, the _____ order is more the rule than the exception.

Correct AnswerverifiedShow Answer

The majority of the reports written within companies are _____.

Correct AnswerverifiedShow Answer

Which of the following is true of short reports?

Correct AnswerverifiedShow Answer

Identify one of the ways that the writing in short reports differs from the writing in long reports.

Correct AnswerverifiedShow Answer

Discuss the different types of appended parts in reports.

Correct AnswerverifiedSometimes you will need to include an ap...View AnswerShow Answer

A report's form and contents should be based on its _____ to meet the reader's needs in each situation.

Correct AnswerverifiedShow Answer

The _____ pages, a number of pages that come before the text material, are included when the situation is formal and the report is long.

Correct AnswerverifiedShow Answer

External problem-solving reports are most often written by consulting companies for their clients.

Correct AnswerverifiedShow Answer

Which of the following is true about meeting minutes?

Correct AnswerverifiedShow Answer

Which of the following is usually the first to be omitted from reports when the formality decreases and the problem becomes smaller?

Correct AnswerverifiedShow Answer

What is the most appropriate opening for a letter of transmittal?

Correct AnswerverifiedShow Answer

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Letter reports are used primarily to pre...
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A transmittal message is a mes...
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An internal progress report is a routine...
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Sometimes you will need to include an ap...
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